org

Question 1

is the person who is responsible for the over-all operation of the organization

Answer 1

manager

Question 2

set goals; handle external affairs; make strategic plans and crucial decisions

Answer 2

top level managers

Question 3

formulate and carry out activities; report to the top manager; supervise and leads the lower level manager and distribute resources

Answer 3

middle-lever manages

Question 4

responsible for the day-to-day operations; reports to middle- level manager; serve as a bridge between management and non- management employees

Answer 4

lower-level manager

Question 5

A socially expected behavior pattern usually determined by an individual’s status in a particular society.

Answer 5

roles

Question 6

He stand as a source of inspiration and a symbol of legal authority to his employees and performs social, ceremonial duties like signing of documents and receiving vis

Answer 6

figure head

Question 7

Hires, trains and motivates his personnel and he also communicates performance goals and evaluates the performance of the employees.

Answer 7

leader

Question 8

Interacts and communicates with internal and external members of the organization

Answer 8

liaison

Question 9

transmits information about the organization to outside parties or individuals.

Answer 9

spokespeson

Question 10

Takes and distributes information to the appropriate individuals or subordinates regularly.

Answer 10

dissemator

Question 11

this role entails processing and using of information to make decisions in order for the managers to get things done.

Answer 11

decision making

Question 12

The one who design and initiate change within the organization

Answer 12

entrepreneur

Question 13

Handles and resolves conflicts among employees, difficult problems and non- routine situations like strikes

Answer 13

MEDIATOR

Question 14

The manager decides on how to allocate or distribute the resources and with whom to work closely to attain desired outcomes.

Answer 14

Resource allocator

Question 15

This role is where the manager represents a team or departments when negotiating an issue

Answer 15

negotiator

Question 16

indicates the total of all people, organizations, and other forces that are not under the control of industry but may have an impact on its production.

Answer 16

BUSINESS ENVIRONMENT

Question 17

WHAT ARE THE BARRIERS

Answer 17

INFLATION
INTEREST RATES
EXCHANGE RATES
ECONOMIC GROWTH
PEOPLE’S SPENDING HABITS

Question 18

is a period when the general price level of the products and services in an economy increases.

Answer 18

INFLATION

Question 19

is the percentage of the principal charged for the use of money by the lender

Answer 19

INTEREST RATE

Question 20

is the price of the nation’s currency in comparison to foreign currency.

Answer 20

EXCHANGE RATE

Question 21

an increase in the amount and value of goods and services produced by an economy for a certain period of time.

Answer 21

ECONOMIC GROWTH

Question 22

-consumer’s changing ways of spending their money on goods and services.

Answer 22

PEOPLE’S SPENDING HABITS

Question 23

It consists of factors or elements within the organization that have a direct impact, either positively or negatively, on the business operations.

Answer 23

INTERNAL BUSINESS ENVIRONMENT

Question 24

It consists of factors or elements outside the organization that have indirect but significant influence, either positively or negatively, on its operation.

Answer 24

EXTERNAL BUSINESS EVIRONMENT

Question 25

-is also refers to the operating environment

Answer 25

Microenvironment

Question 26

-this factor has the most significant impact on the business.

Answer 26

CUSTOMER

Question 27

-defined as the person or organisation that provides a product or service to another business.

Answer 27

Suppliers

Question 28

an agency that has been delegated authority by Congress to issue rules or regulations, to issue licenses, to establish rates, or to undertake a combination of these actions

Answer 28

REGULATORY ACCESS

Question 29

- is also known as the general environment.

Answer 29

MACROENVIRONMENT

Question 30

such as labor laws, taxes, environmental laws, tariffs, and trade restrictions can all have an impact on or interfere with business operations.

Answer 30

POLITICAL FACTORS

Question 31

-It is a factor that can affect and influence an individuals' financial status

Answer 31

ECONOMIC FACTORS

Question 32

the things that affect the habits and spending of customers.

Answer 32

Social factors

Question 33

-Influences that have an impact on how an organization operates that are related to the equipment used within the organization's environment.

Answer 33

Technological factors

Question 34

is the constant monitoring and evaluation of information from the external and internal environment of a business firm

Answer 34

Environmental Scanning

Question 35

is not often done and is usually applicable only during a crisis situation.

Answer 35

Ad hoc environmental scanning

Question 36

is usually done at least once a year or at a regular interval.

Answer 36

Regular environmental scanning

Question 37

-refers to the continuous collection of data on a broad range of environmental factors.

Answer 37

Continuous environmental scanning

Question 38

is a method of predicting how variables in the environment will alter the future of business.

Answer 38

Business Forecasting

Question 39

it is the process of measuring or comparing one’s own products, services and practices with those of the recognized industry leaders in order to identify areas for improvement.

Answer 39

BENCHMARKING

Question 40

a measurement tool which is used to assess markets for a particular product or a business at a given time frame.

Answer 40

PEST ANALYSIS?

Question 41

is a technique for assessing these four aspects of your business.

Answer 41

SWOT

Question 42

SWOT STANDS FOR

Answer 42

Strengths, Weaknesses, Opportunities, and Threats

Question 43

PEST STANDS FOR

Answer 43

POLITICAL, ECONOMIC, SOCIAL, TECHNOLOGICAL

Question 44

is an entity formed in order to carry out a business by providing goods and services to meet the needs of the customers.

Answer 44

BUSINESS ORGANIZATION

Question 45

Is a business venture owned by a single individual who makes all the decision of the business.

Answer 45

SOLE- PROPRIETORSHIP

Question 46

Is a legal form of business operation between two or more individuals who share management and profits.

Answer 46

PARTNERSHIP

Question 47

Is a partnership with only general partners. Each general partner takes the management and also takes responsibility for the liabilities of the business.

Answer 47

GENERAL PARTNERSHIP

Question 48

does not participate in the management of the business and has a limited liability up to his capital investment only.

Answer 48

LIMITED PARTNERSHIP

Question 49

refers to a separate body consisting of at least five individuals treated by law as a unit.

Answer 49

CORPORATION

Question 50

are the distinct stages involved in the total process off economic development in particular country.

Answer 50

economic development phases

Question 51

is a measure average achievement in key dimensions of human development

Answer 51

improvement of humn development index

Question 52

these rbusiness organizations with few departments, centralized authority with a wide span of control

Answer 52

simple business organization

Question 53

these pertains to business organizations that group together those with similar or related specialized duties

Answer 53

functional business organizations

Question 54

these are business organization designs for the purpose of ahieving their organization's mission vision goal

Answer 54

profit business organizations

Question 55

designed wwihtout expecting monrrtary gains

Answer 55

nonprofit business organizations

Question 56

First management function * Very essential component of management * A process that involves the setting of the organization’s goals, establishing strategies for accomplishing those goals and developing plans of action or means that managers intend to use to achieve organizational goals.

Answer 56

planning

Question 57

the identification of targets or desired ends that management wants to reach.

Answer 57

Goal-setting

Question 58

a mental image of what the organization will be in the way future, as desired by the company management and employees.

Answer 58

Vision

Question 59

basic purpose of an organization and range of their operations.

Answer 59

Mission

Question 60

basic purpose of an organization and range of their operations.

Answer 60

Objectives

Question 61

- plans that establish the organization’s overall goals and apply to the entire firm

Answer 61

Strategic plans

Question 62

plans that apply to a particular unit area only; their scope is narrow

Answer 62

Operational plans

Question 63

plans that go beyond three years

Answer 63

Long-term plans

Question 64

plans that cover one year or less

Answer 64

Short-term plans

Question 65

- plans that are flexible or give general guidelines only

Answer 65

Directional plans

Question 66

plans that are clearly stated and which have no room for interpretation

Answer 66

Specific plans

Question 67

plans used or stated once only as this applies to the entire organization

Answer 67

Single-use plans

Question 68

plans that are ongoing; provide guidance for different activities done repeatedly;

Answer 68

Standing plans

Question 69

may offer alternative courses of action when the uneXpected happens or when things for wrong

Answer 69

CONTINGENCY PLANNING

Question 70

several future states of affairs must be identified and alternative plans must be prepared in order to meet the changes or challenges on the future.

Answer 70

SCENARIO PLANNING:

Question 71

change in an attribute , condition, factor, parameter or value that represents crossing a threshold and actuates or initiate a mechanism or reaction that may lead to a radically different state of affairs.

Answer 71

TRIGGER POINT

Question 72

an attemp to predict what may happen in the future

Answer 72

FORECASTING :

Question 73

A decision that is repetitive and can be handled using a routine approach

Answer 73

STRUCTURED OR PROGRAMMED DECISION

Question 74

Applied to the resolution of problems that are new or unusual and for which information is incomplete.

Answer 74

UNSTRUCTURED OR NONPROGRAMMED DECISION

Question 75

ideal conditions in deciding problems; these are situations in which a manager can make results of all alternatives are known.

Answer 75

CERTAINTY CONDITIONS

Question 76

compel the decision maker to do estimates regarding the possible ocurence of certain outcomes that may affect his or her chosen solution to a problem

Answer 76

RISK OR UNCERTAINTY CONDITIONS

Question 77

involves assigning different tasks to different people in the organization’s different work units.

Answer 77

Division of labor

Question 78

is the process in which different individuals and units perform different tasks.

Answer 78

Specialization

Question 79

is another process in the organization’s internal environment which involves the collaboration and coordination of its different work units or work divisions.

Answer 79

Integration

Question 80

refers to the procedures that connect the network activities of the different work divisions/units of the firm in order to achieve its overall goal.

Answer 80

Coordination

Question 81

refers to the procedures that connect the network activities of the different work divisions/units of the firm in order to achieve its overall goal.

Answer 81

Coordination