Org

Question 1

Two key elements

Answer 1

• Nature of people
• Nature of organization

Question 2

Basic qualities of a person. They can be similar or unique

Answer 2

Nature of people

Question 3

Factors affecting nature of people

Answer 3

• Individual differences
• Perception
• Whole person

Question 4

Behavior implanted or caused by some motivation from some person

Answer 4

Motivated behavior

Question 5

Employees want to be valued and appreciated for their skills and abilities

Answer 5

Value of person

Question 6

States the motive of the firm. Defines the character of the company by acting as a mirror or reflection of the company

Answer 6

Nature of organization

Question 7

Every organization socialized with other firms. Mainly influenced by their group as well as individual drives

Answer 7

Social system

Question 8

Groups formed by people working together in a firm

Answer 8

Formal

Question 9

A group of friends, people socializing freely

Answer 9

Informal

Question 10

Every organization needs people and people need organization to survive and prosper

Answer 10

Mutual interest

Question 11

Moral principle of an individual, group and organization

Answer 11

Ethics

Question 12

People in the organization or operation

Answer 12

Human Resources

Question 13

People who directly receive the company’s products, services and ideas

Answer 13

External customers

Question 14

Employees who use the services provided by the company yo bring smooth flow of products, services and ideas

Answer 14

Internal customers

Question 15

• Human resources department
• Policies, plans and programs
• motivate, reward, retain, fire or terminate people

Answer 15

Human resources management

Question 16

Consist of organized learning experiences that increase the possibility of job performance.

• trainings, seminars, workshop etc
• most expensive organized learning experience

Answer 16

Human resources development

Question 17

Human behavior- flows from 3 main sources

Answer 17

Desire
Motion
Knowledge

Question 18

The response of an individual or group to stimulus

Answer 18

Human behavior

Question 19

3 most important characteristics of human behavior

Answer 19

It is caused
It is motivated
It is integrated

Question 20

Collection of people who work together to achieve individual and organizational goals

Answer 20

Organization

Question 21

Study of what people think, feel and do in around organization

Dependent on human behavior

Answer 21

Organizational behavior

Question 22

Economic, social and culture connectivity with people in other parts of the world

Answer 22

Globalization

Question 23

Diversity, Racial/Ethnic, Gender

Answer 23

Changing workforce

Question 24

Changing workforce

Employers today demand more workforce flexibility to remain competitive in the global market place

Answer 24

Evolving employee relationships

Question 25

Stable and long lasting beliefs about what is important in a variety of situations

Answer 25

Values

Question 26

Personal values - ______ Shared values- ______

Answer 26

Within, groups

Question 27

Study of moral principles (right or wrong)

Answer 27

Ethics

Question 28

Organizations moral obligation towards its stakeholders

Answer 28

Corporate Social Responsibility

Question 29

Behavior is anchored around the idea that field should freely borrow knowledge from the disciplines

Answer 29

Multi disciplinary anchor

Question 30

Behavior should rely on scientific methods and related standards of systematic research to advance knowledge

Answer 30

Systematic research anchor

Question 31

States that no single solution is best in all circumstances

Answer 31

Contingency anchor

Question 32

Organizations take their sustenance from the environment

Answer 32

Open system anchor

Question 33

Individual analysis Team level analysis Organizational analysis

Answer 33

Multiple levels of analysis anchor

Question 34

It is a unique ability to observe, listen and conclude something. It is believing in our senses. In short, the way we interpret things and have our own point of view

Answer 34

Perception