Organizational Culture and Change

Question 1

Pragmatic Inertia

Answer 1

resistance due to self-interest

Question 2

Cognitive Inertia

Answer 2

resistance based on how people think and how they see the world around them

Question 3

Normative Inertia

Answer 3

Resistance based on moral

Question 4

Loss of Motivation

Answer 4

Pragmatic

Question 5

Fear of Failure ( personal - I cant do it OR systematic )

Answer 5

Pragmatic

Question 6

Loss of Power and Prestige

Answer 6

Pragmatic

Question 7

Prevailing social norms

Answer 7

Normative

Question 8

Moral Disapproval

Answer 8

Normative

Question 9

Evaluating good faith

Answer 9

Normative

Question 10

Exhaustion

Answer 10

Cognitive

Question 11

The taken-for-granted

Answer 11

Cognitive

Question 12

Habituation

Answer 12

Cognitive

Question 13

Uncertainty and Ambiguity

Answer 13

Cognitive

Question 14

Active Resistance

Answer 14

Actively not doing it and resiting to the change

Question 15

Passive Resistance

Answer 15

Not going out of their way to make it work: Doing what I necessary but cheering it won’t work

Question 16

Compliance

Answer 16

Doing what others ask them to do only

Question 17

Enthusiastic Support

Answer 17

others also putting effort to mitigate possible problems to ensure that the change will be implemented

Question 18

Questioning current moral associations or social norms

Answer 18

Disrupting the existing structure

Question 19

Subverting existing controls

Answer 19

Disrupting existing structures: Not using old methods to punish those that do not follow the change

Question 20

Colation Building

Answer 20

Momentum: having influential people supporting the change

Question 21

Building spaces for moral support

Answer 21

Momentum: re-energize and remind that it is significant

Question 22

Disrupting

Answer 22

Undermining existing assumptions and beliefs

Question 23

Building momentum

Answer 23

defining the change, advocating ( sense of urgency ), coordinating ( making a plan )

Question 24

Entrenching a new normal

Answer 24

Enabling and Policing, Valorizing and Demonishing, Normalizing and Routinizing

Question 25

Schein's Model of Organizational Culture

Answer 25

Artefacts, Espoused Beliefs and Values, Underlying Assumptions

Question 26

Artifacts

Answer 26

visible, observable (language, objects, activities)

Question 27

Espoused Beliefs and Values

Answer 27

Team Spirit, Killer Instinct, Care for community

Question 28

Underlying Assumptions

Answer 28

what we believe to be true and usually take for granted

Question 29

Dual Setting of Implications

Answer 29

Culture as a focus and Culture as a context

Question 30

Culture as a focus

Answer 30

Culture is self-reproducing and can make change difficult

Question 31

Culture as a context

Answer 31

An understanding of it allows people to think HOW it could be changed