Organizational Theory

Question 1

Work Specialization

Answer 1

The extent to which jobs in an organization are narrowly or broadly divided amount employes: narrow = low job specialization, broad: high job specialization

Question 2

Departmentalization

Answer 2

Process of Grouping activities into departments ( Finance Department )

Question 3

Chain of Command

Answer 3

Lines of Reporting authority or Levels of Management

• strength: easy communication
• weaknesses: slow decision making

Question 4

Span of Control

Answer 4

of subordinates supervised by a manager

• strength: cost-effective
• weakness: less communication / less manager control

Question 5

Centralization

Question 6

Formalization

Answer 6

The extent to which an organization’s policies, procedures, and rules are written and explicitly articulated.

Question 7

Boundary Spanning

Answer 7

Roles in which individuals reach across internal and external boundaries to facilitate communication and coordination

strength: cost-effective and enhance organizational learning
weakness: emotional labor ( part of a team but not part of a team )

Question 8

Informal Structure

Answer 8

flat, fluid design, few rules, no hierarchy, and little formalization

Question 9

Functional Structure

Answer 9

Formal, Centralized, Specialization

Question 10

Divisional

Answer 10

Formal, Centralized, Departamental, Specialization

Question 11

Matrix

Answer 11

Formal, Centralized, Chain of Command, Specialization

Question 12

Mechanistic Organizations

Answer 12

Centralized, Formalized, Defined rules

Question 13

Organic Organizations

Answer 13

Distributed Decision making, fluid Responsabillities, More Social forms of control

Question 14

Task Design

Answer 14

THE ONE BEST WAY TO DO THINGS: Scientific Management

Question 15

Frederick Taylor

Answer 15

Scientific Management ( physical study ) : one best way to do something

Question 16

Elton Mayo

Answer 16

concerned with the strikers that were advocating for better working conditions ( wrong intent ) proven that physiological and sociological studies of management are necessary

Question 17

Organizational Design

Answer 17

Fayol and the Principals of Management

Question 18

Fayol

Answer 18

Organizational Design

Question 19

The challenge of human relations

Answer 19

phycological and sociological characteristics that influence decision making

Question 20

The great debate

Answer 20

Bureaucracy is the realization of the human potential (those who understand the organization’s rules can succeed) OR destruction of the human spirit (dehumanizing, inflexible, and rigid)

Question 21

Theory of Modern Bureaucracy

Answer 21

Formal Rationalization: Structure, Technocracy, Accountability

Question 22

Structure

Answer 22

Formally defined and interrelated roles and rules

Question 23

Technocracy

Answer 23

Roles as full-time jobs allocated by qualification

Question 24

Accountability

Answer 24

A central role for record-keeping

Question 25

Weber

Answer 25

Theory of Modern Bureaucracy

Question 26

Structural Contingency Theory

Answer 26

Not one best way: the best design will reflect the environmental pressure ( necessity ) and what characteristics will be helpful to achieve success

Question 27

Turbulent Environment

Answer 27

Organic Organizations (Venture Capital)

Question 28

Stable Environment

Answer 28

Mechanistic

Question 29

Configurational Theories

Answer 29

identify the different types of combinations of organizations and their design