Organizational Processes Flashcards

(34 cards)

1
Q

is critical for any organization’s success. It’s the framework that defines how work gets done. A well-designed structure aligns with the organization’s goals, fosters clear lines of communication, and empowers employees.

A

Designing organizational structures

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2
Q

act as a blueprint for how an organization functions. It defines the reporting lines, departments, and overall flow of information and decision-making.

A

Organizational structures

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3
Q

By __________ , these structures influence the characteristics of the organization’s processes.

A

design

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4
Q

refer to the inherent qualities of the workflows within the organization.

A

Organizational process characteristics

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5
Q

Understanding Process Characteristics

A

Complexity
Standardization
Interdependence

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6
Q

How intricate are the steps involved in a process?

A

Complexity

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7
Q

How reliant are different parts of the organization on each other to complete the process?

A

Interdependence

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8
Q

How much variation is allowed in the execution of the process?

A

Standardization

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9
Q

A hierarchical structure, with clear reporting lines, leads to well-defined, step-by-step processes. Conversely, a flat structure with cross-functional teams might have more fluid and adaptable processes.

A

Structure dictates workflow

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10
Q

The structure determines how information travels within the organization. A siloed structure with limited communication between departments will have processes that reflect that isolation. On the other hand, a structure with open communication channels might have collaborative processes.

A
  • Communication and information sharing:
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11
Q

Who has the power to make decisions impacts processes.

A

Decision-making authority,

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12
Q

In a _____________________ , decisions flow from the top down, potentially leading to slower processes.

A

Centralized Structure

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13
Q

In a ______________________ , processes can be more agile as decisions are made closer to where the work happens.

A

Decentralized Structure

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14
Q

A _______________ , where departments are grouped by similar skills, might have processes focused on individual expertise.

A
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15
Q

A _______________, with cross-functional teams, might have processes that require collaboration across different areas.

A

Matrix Structure

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16
Q

The Link between Structure and Process

A
  • Matching complexity
  • Standardization and structure
  • Interdependence and structure
17
Q

For complex processes, a ______________ with clear decision-making authority might be ideal.

A

Hierarchical Structure

18
Q

________________ might thrive in a more bureaucratic structure

A

Highly standardized processes

19
Q

those requiring flexibility might benefit from a more

A

Organic Structure

20
Q

When departments rely heavily on each other, a ___________________ that fosters ___________________ could be beneficial.

A

matrix structure, cross-functional collaboration

21
Q

Things to consider in Organizational Processes

A
  1. Strategic Alignment
  2. Process Efficiency
  3. Communication and Collaboration
  4. Adaptability
22
Q

The structure should facilitate efficient workflows. Clear reporting lines and designated roles minimize confusion about who does what and who to contact for decisions.

A

Process Efficiency

23
Q

_________________ lead to faster completion times and reduced errors

A

Streamlined processes

24
Q

_____________ and _____________ for collaboration are crucial for problem-solving and achieving shared goals.

A

Open communication channels, Opportunities

25
In today's dynamic environment, structures should be adaptable to changing circumstances
Adaptability
26
__________________ might struggle to respond to new market demands, while flexible structures can adjust more easily.
Rigid hierarchies
27
Different types of Organizational Structures
Hierarchical Structure Flat Structure Matrix Structure
28
The classic pyramid shape comes to mind with a __________________. Power and decision-making authority flow from the top down, with clearly defined chains of command. Employees report to a ______________, who in turn reports to a higher-level manager, and so on
Hierarchical Structure, Supervisor
29
break the mold of the pyramid. With fewer management levels, employees have more ___________ and ______________ power. Communication is often more open and _________________, fostering collaboration across teams
Flat Structure, autonomy, decision-making, horizontal
30
A hybrid approach, the _________________ combines elements of both hierarchical and flat structures. Employees have a _______ reporting line, typically to a functional manager (overseeing their expertise) and a project manager (overseeing a specific project). This allows for specialized skills to be applied to cross-functional projects.
Matrix Structure, dual
31
How designing organizational structures
* Structure dictates workflow * Communication and information sharing * Decision-making authority * Specialization vs. Collaboration
32
A ___________________, where departments are grouped by similar skills, might have processes focused on individual expertise
Functional structure
33
The Link between Structure and Process
* Matching complexity * Standardization and structure * Interdependence and structure
34
A ________________ with limited communication between departments will have processes that reflect that isolation.
Siloed Structure