Workplace Emotions, Attitudes and Stress

Question 1

is greatly influenced by emotions, and organizational behavior (OB) has historically depended on conscious decision-making.

Answer 1

Workplace behavior

Question 2

Brief physiological, behavioral, and psychological events that are felt in response to a person, thing, or occasion are called _______________, and they establish a state of readiness.

Answer 2

Emotions

Question 3

This refers to how agreeable or disagreeable a feeling is. On one end of the emotional spectrum are positive feelings like happiness and satisfaction, while on the other are negative emotions like despair and rage

Answer 3

Valence

Question 4

The circumplex model of emotion, also known as the _________________

Answer 4

Russell model

Question 5

This is related to an emotion’s energy or intensity level.

Answer 5

Arousal

Question 6

are judgments based on beliefs, feelings, and intentions towards a person, object, or event. They involve conscious logical reasoning

Answer 6

Attitudes

Question 7

___________are experiences that occur without our awareness. ______________are brief, while attitudes remain stable over time.

Answer 7

Emotions

Question 8

These are the things you firmly hold to be true about the attitude object.

Answer 8

Beliefs:

Question 9

These views are made up of perceived truths that you have learned from different learning methods and prior experiences

Answer 9

Beliefs

Question 10

__________________are what drive you to act in a specific way in relation to the attitude object

Answer 10

Behavioral intentions

Question 11

is the unfavorable psychological and physiological reaction that demanding or difficult work conditions cause in us.

Answer 11

Stress

Question 12

___________________ involve the evaluation or assessment over our beliefs, feelings, and intentions

Answer 12

Cognitive processes

Question 13

___________________ pertain to the emotional episodes that we have towards our perceived environment

Answer 13

Emotional processes

Question 14

Causes of Workplace Stress

Answer 14

1. Heavy workload and deadlines
2. Lack of Control
3. Poor Communication
4. Toxic Workplace Culture
5. Job Insecurity.

Question 15

Consequence of Workplace Stress

Answer 15

1. Decreased Productivity and Performance.
2. Higher rates of Presenteeism and Absenteeism.
3. Employee Turnover.
4. Negative Impact on Physical and Mental Health

Question 16

Managing Workplace Stress

Answer 16

1. Promote a healthy work-life balance.
2. Provide resources for stress management
3. Create supportive and open communication culture
4. Empower employees and give them more control over their work.
5. Invest in employee well-being.