Overview of IPC Flashcards
Competence
Communicating in ways that are appropriate, effective, and ethical.
Appropriatness
The degree to which your communication matches the situational, regional, and cultural expectations.
Self-Monitoring
The way we judge how appropriate our communication is.
Follows expectations
High Self-Monitoring
Acts like themselves
Low Self-Monitoring
Effectivness
Ability to use communication to accomplish goals.
Ethics
Set of moral principles that guide our behavior.
3 Models of Communication Process
- Action/Linear
- Interactive
- Transactional
Action/Linear Model
Sender, noise, reciever.
Interactive Model
Adds feedback, Fields of experience
Transactional Model
Senders & recievers, channels, message, encoding/decoding, noise.
Is everywhere & is everything
Noise
Physical Noise
Where
Physiological Noise
Body response
Hunger, Exhaustion
Internal Noise
Bright Color, Temperature
External Noise
Psychological Noise
Emotions, perceptions, mindfulness.
Semantic Noise
Meaning of Words, language differences, grammar
Maslow’s Hierarchy of Needs
- Physical
- Safety
- Social
- Self-Esteem
- Self-Actualization
Physical Needs
Breathing, Food, water, sex, sleep, exercise, rest.
Safety Needs
Security, Morality, Employment,
Social Needs
Friends, Family, Intimacy
Self-Esteem Needs
Esteem, respect from others
Self-Actualization Needs
Morality, Creativity, Spontantiety, Lack of prejudice, Acceptance of Facts.