Overview of the Capability Maturity Model (CMM)

Question 1

It is a structured framework designed to help organizations improve their software processes.

Answer 1

Capability Maturity Model (CMM)

Question 2

In CMM, this refers to how explicitly defined, managed, and controlled a software process is.

Answer 2

Maturity

Question 3

Processes are improvised, highly dependent on individual heroics, and lack consistency.

Answer 3

Immature Organizations

Question 4

What level is Immature Organization?

Answer 4

Level 1

Question 5

There is a clear, organization-wide process that is documented, repeatable, measured, and improved over time.

Answer 5

Mature Organizations

Question 6

What level is Mature Organization?

Answer 6

Level 2 - 5

Question 7

This level’s characteristic in the TMM is that processes are ad hoc and chaotic.

Answer 7

Initial

Question 8

This level’s characteristic is that success depends on the individual effort rather than an established methodology.

Answer 8

Initial

Question 9

This TMM level is also described as Chaotic and Unpredictable

Answer 9

Initial

Question 10

The implications of this level is that there is little to no stability or predictability in project outcomes.

Answer 10

Initial

Question 11

This level’s characteristic is that basic project management processes are in place.

Answer 11

Repeatable

Question 12

This level’s characteristic is that Past experiences are used to guide current projects, making it possible to repeat successes.

Answer 12

Repeatable

Question 13

The key focus for this level is establishing and tracking cost, schedule and functionality using elementary project management controls.

Answer 13

Repeatable

Question 14

This TMM level is also described as Basic Project Management

Answer 14

Repeatable

Question 15

This level’s characteristic is that the organization develops a standard, documented software process that is tailored for each project

Answer 15

Defined

Question 16

The key focus for this level is integrating both management and engineering practices across the organization; ensuring that every project follows a coherent process.

Answer 16

Defined

Question 17

This level is also described as Standardized and Documented

Answer 17

Defined

Question 18

This level’s characteristic is that Quantitative management practices are introduced

Answer 18

Managed

Question 19

This level’s characteristic us that detailed measures of the process and product quality are collected, enabling better control and predictability.

Answer 19

Managed

Question 20

The key focus for this level is reducing variability by using statistical process control; establishing performance baselines through rigorous measurement

Answer 20

Managed

Question 21

This level is also described as Quantitative Control

Answer 21

Managed

Question 22

This level’s characteristic is that the focus is on continuous process improvement through proactive defect prevention and technology innovation

Answer 22

Optimizing

Question 23

The key focus for this level is using data-driven insights to drive incremental improvements and to incorporate innovative practices that push the boundaries of process capability

Answer 23

Optimizing

Question 24

This level is also described as (Continuous Improvement)

Answer 24

Optimizing

Question 25

Explain the transition from Level 1 to Level 2

Answer 25

Organizations must establish basic project management before trying to implement engineering improvements

Question 26

Explain the transition from Level 2 to Level 3

Answer 26

Standardizing processes is crucial before applying advanced engineering techniques

Question 27

Explain the transition from Level 3 to Level 4

Answer 27

Without well-defined processes, collecting and interpreting quantitative data becomes meaningless.

Question 28

Explain the transition from Level 4 to Level 5

Answer 28

Continuous improvement efforts must be based on solid quantitative analysis

Question 29

These are clusters of related practices that, when implemented, collectively achieve the goals required for that level

Answer 29

Key Process Areas

Question 30

Example by Maturity Level: Requirements Management

Answer 30

Level 2

Question 31

Example by Maturity Level: Software Project Planning

Answer 31

Level 2

Question 32

Example by Maturity Level: Software Project Tracking

Answer 32

Level 2

Question 33

Example by Maturity Level: Software Quality Assurance

Answer 33

Level 2

Question 34

Example by Maturity Level: Organization Process Focus

Answer 34

Level 3

Question 35

Example by Maturity Level: Training Program

Answer 35

Level 3

Question 36

Example by Maturity Level: Organization Process Definition

Answer 36

Level 3

Question 37

Example by Maturity Level: Quantitative Process Management

Answer 37

Level 4

Question 38

Example by Maturity Level: Software Quality Management

Answer 38

Level 4

Question 39

Example by Maturity Level: Defect Prevention

Answer 39

Level 5

Question 40

Example by Maturity Level: Technology Change Management

Answer 40

Level 5