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Flashcards in Part 1 Deck (5):
1

Formula of Sales

Sales = TC (transaction count) # of cx X AC (average check) amt of money spent

2

2 basic ways to increase sales

-increase # of cx that visit your store
-encourage cx to purchase more products through ss

3

Main concern as a manager

-ensure that every cx has a delightful experience at JB
-be on the floor and make sure FSC happens at all times

4

Forma of sales

Sales = sales - cost

5

Key points

Cx service
Sales n profit
Floor control
Shift management
FSC
teamwork