PART 3: JP MORGAN CHASE CULTURE & ALIGNMENT Flashcards
(12 cards)
JPMorgan Chase 5 Core Values
– Customer focus
– Operational excellence
– Integrity and ethics
– Innovation
– Diversity and inclusion
Customer focus
Emphasize your client-first approach from New York Life
Operational Excellence
Highlight your systems development at Franchise Synergy
Integrity and Ethics
Reference your training of sales teams on ethical issues
Innovation
Discuss your implementation of innovative sales strategies
Diversity and Inclusion
Mention your experience with diverse client segments
JPMorgan Chase Private Client Banking Focus
– Consultative approach
– Cross-functional collaboration
– Performance measurement
– Brand consistency
– Digital integration
Consultative approach
Position yourself as a trusted advisor, not product salesperson
Cross-functional collaboration
Highlight team collaboration at New York Life
Performance measurement
Emphasize your track record of exceeding metrics
Brand consistency
Discuss your professionalism and service quality standards
Digital integration
Mention your comfort balancing technology with personal service