Patient Care: Patient Interactions and Management Flashcards
(66 cards)
1: The patient has a right to be informed of medical information pertaining to the procedure they are to undergo. Informed consent is required for all procedures and encompasses:
A. Written consent
B. Oral consent
C. Implied consent
D. A and B
E. A, B, and C
Correct Answer: E. A, B, and C
All procedures require some level of informed consent. This may be written, oral, or implied, determined based upon the level of associated risk. For instance, a high-risk procedure, such as the administration of iodinated contrast in which there is a potential for allergic reaction to occur, would require written consent.
2: For a low-risk procedure, such as an upright X-ray of the abdomen, which form of consent is appropriate?
A. Verbal
B. Written
C. Implied
D. A and B
E. A, B, and C
Correct Answer: A. Verbal
All procedures require some level of informed consent. This may be written, oral, or implied, determined based upon the level of associated risk. Oral consent is also termed verbal consent. For instance, a low-risk procedure, such as a radiographic projection for imaging of the chest or abdomen, would require verbal consent. In female patients of child-bearing age, the radiographer should always ensure there is no possibility the patient is pregnant.
3: For implied consent to be valid, the radiographer must ensure each of the following except:
A. Risks associated with the procedure are reviewed when the radiographer deems the risk significant
B. The patient is provided with adequate information on which to continue with the examination or treatment
C. The patient is aware of the purpose and nature of the procedure
D. Information provided is in generic terms the patient understands
Correct Answer: A. Risks associated with the procedure are reviewed when the radiographer deems the risk significant
All procedures require some level of informed consent. This may be written, oral, or implied, determined based upon the level of associated risk. For consent to be gained, the patient must be aware of the purpose and nature of the examination to be performed, must be provided with adequate information on which to base consent for such examination or treatment, and must be provided with information which is comprehendible. All associated risks of the examination should be disclosed. If the patient has no further questions for the radiographer and decides to move forward with a general, noninvasive radiographic examination, consent is implied.
4: In accordance with the American Hospital Association Patient Care Partnership, the patient has the right to:
A. A clean and safe environment
B. Confidentiality of protected health information
C. Refuse treatment to the extent permitted by law
D. A and B
E. A, B, and C
Correct Answer: E. A, B, and C
The American Hospital Association (AHA) Patients’ Bill of Rights has been replaced with The Patient Care Partnership, informing patients of their rights and responsibilities pertaining to their medical care in the hospital setting. Patients have a right to high quality patient care, a clean and safe environment, involvement in their health care decisions including refusing treatment or services to the extent permitted by law, protection of privacy, and assistance with billing claims and transition of care.
5: Which of the following establishes the national standards to protect individuals’ medical records and other individually identifiable health information?
A. AHA Patient Care Partnership
B. Health Insurance Portability and Accountability Act
C. Advance Directive
D. AHA Bill of Rights
Correct Answer: B. Health Insurance Portability and Accountability Act
Protected health information (PHI) encompasses an individual’s medical records and other individually identifiable information related to the patient’s health care. This includes any health information generated or received by healthcare personnel which identifies the patient and relates to the patient’s past, present, or future mental and/or physical health condition, or financial component for health care services. The Health Insurance Portability and Accountability Act of 1996 (HIPAA) sets national standards to protect the disclosure of such PHI.
6: Who can authorize the decision for alteration of patient extent of care, such as DNR?
A. The patient
B. A proxy
C. A designated surrogate
D. An attending provider
E. A, B, and C
Correct Answer: E. A, B, and C
While competent, a patient can designate a surrogate or proxy to make decisions on the patient’s behalf in situations where the patient becomes legally incompetent or lacks the capacity to make informed decisions for oneself. This is carried out through a document called a living will or advance health care directive. Additionally, a parent, designated surrogate or proxy can make decisions for minor patients regarding the minor’s health care.
7: The patient bill of rights outlines the patient’s rights and responsibilities, which include all of the following, except:
A. Withholding information from the provider relating to reason for treatment
B. Research participation
C. Access to information
D. Autonomy
Correct Answer: A. Withholding information from the provider relating to reason for treatment
The American Hospital Association (AHA) Patients’ Bill of Rights has been replaced with The Patient Care Partnership, informing patients of their rights and responsibilities pertaining to their medical care in the hospital setting. Patients have a right to high quality patient care, a clean and safe environment, involvement in their health care decisions including refusing treatment or services to the extent permitted by law, protection of privacy, and assistance with billing claims and transition of care. Additionally, patients have a right to receive response to inquiries related to their healthcare services, a right to be informed of who will provide their medical services, a right to be informed of available support services, a right to know what rules and regulations apply to the patient’s conduct, the right to participate in research studies, and a right to information including their diagnosis, course of treatment, knowledge of alternatives, risks, and prognosis.
The patient is responsible for providing healthcare personnel an accurate and complete information relative to all medical complaints, medications, illnesses, hospitalizations, and other information related to the patient’s healthcare which could alter the course of treatment. The patient is also responsible for reporting changes in their condition to their attending provider and must understand the planned course of action and what is expected of them throughout the duration of the treatment process.
8: A designated surrogate or proxy can exercise rights on the patient’s behalf in each of the following situations, except:
A. The patient is a minor
B. The patient lacks decision making capacity
C. The patient’s native language differs from the healthcare staff performing the examination
D. The patient is legally incompetent
Correct Answer: C. The patient’s native language differs from the healthcare staff performing the examination
While competent, a patient can designate a surrogate or proxy to make decisions on the patient’s behalf in situations where the patient becomes legally incompetent or lacks the capacity to make informed decisions for oneself. This is carried out through a document called a living will or advance health care directive. Additionally, a parent, designated surrogate or proxy can make decisions for minor patients regarding the minor’s health care. In the situation a patient’s native language differs from that of the healthcare personnel performing an examination, healthcare staff should ensure that a hospital-provided translator service is available. This allows the patient to be provided adequate information pertaining to the procedure so the patient may provide informed consent.
9: Which of the following is true regarding experimental research?
A. The patient has a right to be informed if medical treatment is for the purpose of experimental research
B. The patient must provide consent or refusal to participate in experimental research
C. Verbal or implied consent for experimental research is acceptable
D. A, B, and C
E. A and B
Correct answer: E. A and B
The patient’s bill of rights and responsibilities summarizes the rights of any patient receiving medical care, including patient rights relative to experimental research. A patient has the right to be informed if medical treatment is for the purposes of experimental research and must provide written consent, which is documented in the patient’s chart if the patient chooses to participate in any experimental study. The patient also has the right to refuse medical treatment for the purposes of experimental research.
10: In keeping with standards set forth by The Joint Commission, all of the following must be documented on the patient’s permanent health record, except:
A. Diagnostic and therapeutic reports.
B. Identifying patient information.
C. Consent forms.
D. Patient’s method of payment for medical services.
Correct answer: D. Patient’s method of payment for medical services.
The Joint Commission which accredits healthcare institutions throughout the United States outlines standards for medical record keeping, noting that patient identification information, diagnostic and therapeutic reports, and consent forms must be kept on file in the patient’s permanent record to ensure a high level of care and communication between health care providers.
11: A requisition is necessary to perform a radiographic examination and the order must be relative to the clinical indication. Who is authorized to write an order for a radiographic examination?
A. A physician
B. A nurse
C. A radiographer
D. A, B, and C
Correct answer: A. A physician
A medical doctor with valid credentials is authorized to order a radiographic examination. While a medical assistant, nurse, or radiographer can take a temporary verbal order from an attending physician, or the physician may appoint a nurse to sign an order, it is still the legal responsibility of the physician to ensure the patient’s safety and care. The requisition must include the patient’s full name, requisition date, the full name of the ordering physician, the region or part to be imaged, and a confirmed or suspected diagnosis or diagnosis code.
12: An infliction of physical harm or offensive touching in the medical setting is termed:
A. Medical battery
B. Nonmaleficence
C. Tort
D. Malpractice
Correct answer: A. Medical battery
The infliction of harm which results in injury, or an offensive touching which insults an individual’s dignity, is termed battery. When these actions occur in the medical setting, the terminology medical battery is used.
13: A radiographer is transporting a patient from the patient’s room to the imaging department. The radiographer does not ensure that the bed rails are up during patient transport and the patient falls from the bed while the bed is in motion. This would be considered:
A. Nonmaleficence
B. Malpractice
C. Negligence
D. Beneficence
Correct Answer: C. Negligence
An unintentional misconduct, termed negligence, involves injury sustained because of misperformance by a reasonably credentialed healthcare professional. Examples may include failure to assess patient identifiers and radiographing the incorrect patient, failure to assess possibility of pregnancy and exposing a pregnant patient to ionizing radiation, or a weak patient sustaining a fall while left unsecured and unattended (i.e., on a stretcher without guard rails up or on an x-ray table).
14: Four elements must be present for negligent tort liability. Which of the following is not one of these four elements?
A. Function
B. Breach
C. Duty
D. Injury sustained
Correct Answer: A. Function
Negligence involves a combination of elements, including (1) duty of the healthcare professional to ensure patient safety, (2) breach, which is a deviation from such duty, (3) injury sustained by the party who was harmed, and (4) cause, which is the result of the breach of duty. Negligence is an unintentional misconduct which involves injury sustained because of misperformance by a reasonably credentialed healthcare professional. Examples may include failure to assess patient identifiers and radiographing the incorrect patient, failure to assess possibility of pregnancy and exposing a pregnant patient to ionizing radiation, or a weak patient sustaining a fall while left unsecured and unattended (i.e., on a stretcher without guard rails up or on an x-ray table).
15: The ethical principle which pertains to actions carried out by healthcare personnel for the patient’s benefit is:
A. Veracity
B. Beneficence
C. Nonmaleficence
D. Autonomy
Correct answer: B. Beneficence
Ethical principles relative to healthcare include beneficence, nonmaleficence, autonomy, justice, veracity, and fidelity. Healthcare personnel have an ethical obligation to avoid or reduce the probability of harm, respect the patient and their values, and to carry out tasks to the patient’s benefit. Beneficence describes the obligation of healthcare staff to act in the best interests of the patient by minimizing patient risk.
16: Which legal doctrine implies, “the thing speaks for itself”?
A. Habeas corpus
B. Res ipsa loquitur
C. Respondeat superior
D. Nonmaleficence
Correct Answer: B. Res ipsa loquitur
Res ipsa loquitur is a legal doctrine relative to negligence, meaning, “the thing speaks for itself”. In tort litigation, res ipsa loquitur infers blatant negligence imparted by a member of healthcare staff involving circumstantial evidence of undue accident or injury.
17: All of the following are immobilization devices intended to reduce or eliminate motion artifact on radiograph, except:
A. Foam wedge
B. Pigg-o-stat™
C. Sandbag
D. Columbus board
Correct answer: A. Foam wedge
The foam wedge is a positioning aid. Comparatively, the Pigg-o-stat™, sandbag, and Columbus board are immobilization devices intended to temporarily restrain an anatomic part for the reduction or elimination of radiographic motion artifact.
18: A graphic representation which demonstrates pixel value distribution is called a:
A. Histogram
B. Processing algorithm
C. Voxel
D. Matrix
Correct Answer: A. Histogram
A histogram is a graphic representation of pixel value distribution generated by a computed radiography (CR) laser scanner. The histogram can vary in appearance based on SID, OID, collimation, changes in scatter, and selected processing algorithm. The processing algorithm selected should match the examination being performed (i.e., lumbar spine, abdomen, hand).
19: Which ARRT governing document articulates the behavior expected of radiologic technologists and describes nontolerable behaviors?
A. ARRT Standards of Ethics
B. ARRT Rules and Regulations
C. ARRT Bylaws
D. ARRT Code of Ethics
Correct Answer: A. ARRT Standards of Ethics
The ARRT Standards of Ethics is one of ARRT’s governing documents which outlines expected behavior for R.T.s. The ARRT Standards of Ethics encompasses the Rules and Code of Ethics, which should be reassessed each year by R.T.s to ensure compliance.
20: The patient’s chart can serve as a method of communication between multiple healthcare providers. A radiographer would expect to find all of the following within a patient’s chart, except:
A. Therapeutic reports
B. The patient’s gender identity
C. Patient identifying information
D. Consent forms
Correct answer: B. The patient’s gender identity
Communication is a key aspect of healthcare, and a fluid communication and trade off between healthcare personnel allows for the patient to receive a high level of patient care. A patient chart or electronic health record can serve as a method of communication between multiple healthcare providers and may include information such as a patient’s medical history including recent lab work or medical imaging examinations, identifying patient information, therapeutic and diagnostic reports, and consent forms. A patient’s assigned (biologic) sex would fall under the scope of patient identifying information; personal sense of gender identity differs from assigned (biologic) sex.
21: Which method of communication involves a firm, but calm, expression of words and mannerisms often necessary when interacting with a patient who is reluctant?
A. Assertiveness
B. Meta-communication
C. Bargaining
D. Empathy
Correct answer: A. Assertiveness
Assertiveness is a direct form of verbal communication in which an individual is both firm and honest, without being ill-mannered. This form of communication is productive in the scenario of a reluctant patient and can both decrease conflict and enhance working relationships between healthcare staff.
22: All of the following present challenges in communication between healthcare personnel and the patient, except:
A. Altered state of consciousness
B. Cultural differences
C. Understanding of medical terminology
D. Mundane situations
Correct answer: D. Mundane situations
It is not uncommon for healthcare providers to be presented with challenges in communication between themselves and patients who are in their care. Some challenges in communication are related to patient characteristics, the need to explain medical terminology, and implementation of strategies to ensure the patient understands the nature of their care. Some challenges that fall under the scope of patient characteristics include a difference in age, cultural or socioeconomic status, language, physical and mental status such as altered state of consciousness, and impairment of vision, speech, or hearing. Additionally, stressful or critical situations can present challenges in communication.
23: The radiographer can ensure patient understanding by:
A. Explaining the procedure and patient expectations
B. Permitting the patient to ask questions and responding to patient inquiries
C. Asking the patient to verify their requisition
D. A and B
E. A, B, and C
Correct answer: D. A and B
While asking the patient to verify their requisition will allow the patient to read the name of the examination ordered by their provider and ensure that their identifying information is correct, this would not ensure patient understanding of the nature of the examination. It is the responsibility of the technologist to thoroughly explain what the procedure entails and the patient expectations which must be followed to carry out the examination. The technologist should also permit the patient to ask questions for clarification and respond to any patient inquiries.
24: During explanation of a procedure, the radiographer should:
A. Describe how the patient can assist in completing the procedure
B. Ensure that dietary restrictions necessary for the procedure were followed
C. Disclose the length of the procedure
D. A and C
E. A, B, and C
Correct answer: E. A, B, and C
Part of preparing a patient for a procedure involves taking a patient history along with relaying examination expectations of the patient. The radiographer should ensure that dietary restrictions were followed along with explanation of the procedure.