Patient Education

Question 1

Teaching

Answer 1

is the concept of imparting knowledge through a series of directed activities. It consists of a conscious, deliberate set of actions that help individuals gain new knowledge, change attitudes, adopt new behaviors, or perform new skills.

Question 2

Learning

Answer 2

is defined as a “conscious or unconscious permanent change in behavior as a result of a lifelong, dynamic process by which individuals acquire new knowledge, skills, and/or attitudes that can be measured and can occur at any time or in any place through exposure to environmental stimuli”

Question 3

learning objectives

Answer 3

Use to describe the behaviors the learner will exhibit as a result of successful instruction

Question 4

Cognitive learning

Answer 4

occurs when an individual gains information to further develop intellectual abilities, mental capacities, understanding, and thinking processes

Question 5

Bloom’s taxonomy

Answer 5

• remember
• understand
• apply
• analyze
• evaluate
• create

Question 6

Affective learning

Answer 6

deals with learning how to express feelings and emotions and to develop values, attitudes, and beliefs needed toward improving health

Question 7

behaviors of affective learning (simple to complex)

Answer 7

• receiving
• responding
• valuing
• organizing
• characterizing

Question 8

Psychomotor learning

Answer 8

involves the development of manual or physical skills, such as learning how to walk or how to type on a computer

Question 9

Behaviors of psychomotor learning (simple to complex)

Answer 9

• fundamental
• perception
• guided response
• mechanism
• complex overt response
• adaptation
• origination

Question 10

Motivation

Answer 10

is an internal state (e.g., an idea, emotion, or a physical need) that helps arouse, direct, and sustain human behavior.
A patient’s motivation to learn is influenced by a belief in the need to know something.

Question 11

Self-efficacy

Answer 11

a concept included in social learning theory, refers to a person’s perceived ability to successfully complete a task.

Question 12

4 sources that self-efficacy beliefs come from

Answer 12

• verbal persuasion
• vicarious experience
• enactive mastery experience
• psychological and affective states

Question 13

Assessment

Answer 13

of a patient’s lifestyle, health beliefs, cultural traditions, and health practices

Question 14

Communication

Answer 14

with an awareness of the many variations in verbal and nonverbal responses

Question 15

Cultural

Answer 15

negotiation and compromise that encourages awareness of characteristics of a patient’s culture and one’s own biases

Question 16

Establishment

Answer 16

of respect for a patient’s cultural beliefs and values; creating a caring rapport

Question 17

Sensitivity

Answer 17

to how patients from diverse backgrounds perceive their care needs and the patterns of communication they use

Question 18

Safety

Answer 18

that enables patients to feel culturally secure and avoids disempowerment of their cultural identity

Question 19

attentional set

Answer 19

is the mental state that allows a learner to focus on and comprehend a learning activity.

Question 20

health literacy

Answer 20

the cognitive and social skills that determine the ability of individuals to gain access to, understand, and use information in ways that promote and maintain good health.

Question 21

Reinforcement

Answer 21

requires the use of a stimulus to increase the probability of a desired response.
learner who receives reinforcement before or after a desired learning behavior is more likely to repeat that behavior.

Question 22

return demonstration

Answer 22

learner having the chance to practice the skill.

Question 23

Analogies

Answer 23

supplement verbal instruction with familiar images that make complex information more real and understandable.

Question 24

Teach-back

Answer 24

is a closed-loop communication technique that assesses patient retention of the information given during a teaching session.

Question 25

how to preform a teach-back

Answer 25

To perform teach-back, ask the patient to explain material that was discussed, such as the role of diet and exercise in managing blood glucose levels, or to demonstrate a skill, such as self-monitoring blood glucose.