PEOPLE Flashcards

1
Q

what’s an organisational structure?

A

how people and departments are organised within a business

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2
Q

what’s an organisations chart?

A

diagrams that show the internal structure of the business

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3
Q

name 3 benefits of an organisational chart

A

can see:
who’s responsible for tasks people and functions
promotion routes
lines of communications

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4
Q

what’s a layer?

A

number of levels in a business

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5
Q

define the span of control

A

the number of employees or subordinates for whom a manager is responsible

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6
Q

define the chain of command

A

order of authority - route of which comms flows

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7
Q

define authority

A

power to make decisions
right to tell other workers what to do

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8
Q

what’s a subordinate?

A

workers who someone is responsible for

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9
Q

delegation is…

A

act of giving another person a specific task

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10
Q

what’s a line manager?

A

person that employee report to

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11
Q

what are some advantages of having a wide span of control?

A

-manager more subs to delegate to
(reduces workload - subs job more valued)

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12
Q

what are some advantages of having a narrow span of control?

A

-manager less subs so more time giving clear instructions
-supporting subs

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13
Q

what’s a temporary contract?

A

one that has an end date

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14
Q

what’s a permanent contract?

A

one that doesn’t have an end date- work until leave or job no longer exists

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15
Q

what are the disadvantages of a wide span of control?

A

manager less time to spend with subs
so may perform badly as manager loses control

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16
Q

disadvantage of a narrow span of control

A

subs may feel too closely monitored (micromanaged)
lack of freedom to make own decisions is demotivating

17
Q

tall structures are…

A

many levels of hierarchy

18
Q

flat structures are…

A

few levels of hierarchy

19
Q

delayering is the

A

process of removing levels from a hierarchy