Performance Appraisal Flashcards

1
Q

is the specific
and formal evaluation of an employee
conducted to determine the degree to
which the employee is performing his or
her job effectively.

A

Performance appraisal

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2
Q

is the general
set of activities carried out by the
organization to change (improve)
employee performance.

A

Performance management

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3
Q

The process by which an employee’s contribution to the
organization during a specified period of time is assessed.

A

Performance Appraisal

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4
Q

Performance appraisal done by
an employee’s manager and
often reviewed by a manager
one level higher.

A

Supervisor Appraisal

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5
Q

Performance appraisal done by the employee being evaluated, generally on an appraisal form completed by the employee prior to the performance review.

A

Self-Appraisal

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6
Q

Performance appraisal of a superior by an
employee, which is more appropriate for
developmental than for administrative purposes.

A

Subordinate Appraisal

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7
Q

Performance appraisal done by one’s fellow employees, generally on forms that are complied into a single profile for use in the performance interview conducted by the employee’s manager.

A

Peer Appraisal

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8
Q

Performance appraisal, based on TQM concepts, that recognizes team accomplishment rather than individual performance.

A

Team Appraisal

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9
Q

is traditionally and most typically the supervisor of the employee being appraised.

A

rater

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10
Q

The one being rated should have a clear
and unbiased view of his or her
performance.

A

ratee

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11
Q

involves having the manager rank-order, from top to bottom or from best to worst, each member of a particular work group or department.

A

simple ranking method

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12
Q

performance appraisal involves comparing each individual employee with every other individual employee.

A

paired comparison method

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13
Q

involves grouping employees into predefined frequencies of performance ratings.

A

forced distribution method

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14
Q

occur when the rater compares people
against one another instead of against an objective standard.

A

contrast errors

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15
Q

occur when the rater tends to use
only one part of the rating scale.

A

Distributional errors

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16
Q

occurs when one positive performance
characteristic causes the manager to rate all other aspects of performance positively.

A

halo error

17
Q

occurs when the manager downgrades other aspects of an employee’s performance because of a single performance dimension.

A

horns error