Performance Domains - Key terms and concepts Flashcards
(37 cards)
Define Project Performance Domain
A group of related activities that are critical for the effective delivery of project outcomes
What are the eight project performance domains?
Stakeholders, Team, Development Approach and Lifecycle, Planning, Project Work, Delivery, Measurement, Uncertainty
The stakeholder performance domains addresses what?
Activities and functions associated with stakeholders
What are the three desired outcomes of effective Stakeholder Performance Domain execution?
- A productive working relationship with stakeholders throughout the project
- Stakeholder agreement with project objectives
- Stakeholders who are project beneficiaries are supportive and satisfied while stakeholders who may oppose the project do not negatively impact project outcomes
Define stakeholder
An individual, group, or organization that may affect, be affected by, or perceive itself to be affected by a decision, activity, or outcome of a project, program, or portfolio
Define stakeholder analysis
A method of systematically gathering and analyzing quantitative and qualitative information to determine whose interests should be taken into account throughout the project
What are the stages of effective stakeholder engagement?
Identify, understand, analyze, prioritize, engage, monitor
Define push communication
Communication sent to stakeholders such as memos, emails, status reports, voice mail, etc. Used for one-way communications with individual or groups of stakeholders.
Define pull communication
Information sought by the stakeholder, such as a project team member going to an intranet to find communication policies or templates, running internet searches, and using online repositories
The team performance domain addresses what?
Activities and functions associated with the people who are responsible for producing project deliverables that realize business outcomes
What are the three desired outcomes of effective Team Performance Domain execution?
- Shared ownership
- A high-performing team
- Applicable leadership and other interpersonal skills demonstrated by all team members
Define project manager
The person assigned by the performing organization to lead the project team that is responsible for achieving the project objectives
Define project management team
The members of the project team who are directly involved in project management activities
Project team
A set of individuals performing the work of the project to achieve its objectives
Define servant leadership
A style of leadership that focuses on understanding and addressing the needs and development of project team members in order to enable the highest possible project team performance
What are some behaviors of servant leadership?
Obstacle removal, diversion shield, encouragement and development opportunities
What are common aspects of project team development?
Vision and objectives, roles and responsibilities, project team operations, guidance, growth
What are desired behaviors for creating a team culture?
Transparency, integrity, respect, positive discourse, support, courage, celebrating success
What are common factors associated with high-performing project teams?
Open communication, shared understanding, shared ownership, trust, collaboration, adaptability, resilience, empowerment, recognition
Define emotional intelligence
The ability to recognize our own emotions and those of others
What are the four key areas of emotional intelligence?
Self awareness, self-management, social awareness, social skills
The development approach and life cycle performance domain addresses what?
Activities and functions associated with the development approach, cadence, and life cycle phases of the project
What are the three desired outcomes of effective development approach and life cycle Performance Domain execution?
- development approaches that are consistent with project deliverables
- A project life cycle consisting of phases that connect the delivery of business and stakeholder value from the beginning to the end of the project
- A project life cycle consisting of phases that facilitate the delivery cadence and development approach required to produce the project deliverables
Define deliverable
Any unique and verifiable product, result, or capability to perform a service that is required to be produced to complete a process, phase, or project