PHR Practice Test

Question 1

54. Harold, the head of the human resources department for a large industrial machine manufacturing company, has discovered an issue that requires ERM, or enterprise Risk Management. Upon reviewing important employee documentation, he has found out that those required forms are not being completed, placing the human resources department at risk for non-compliance with federal guidelines. Using the guidelines of ERM, what should Harold consider doing to prevent further non-compliance?

A. Terminate the employee responsible for failing to ensure correct documentation

B. create a new department within the human resources department that keeps an eye on completing the documentation

C. Contact the federal agency responsible for documentation and request a reprieve

D. establish quarterly reviews of the documentation to ensure that it is completed as required

E. Create a series of checklists that will make certain all company documentation is complete and up to date.

Answer 1

D. establish quarterly reviews of the documentation to ensure that it is completed as required

Question 2

11. Which of the following best describes an adverse impact in the selection of employees for a company?

A. A selection rate among the protected class of more than 95% the selection rate of the highest group

B. The negative impact of failing to diversity the selection rate among employees

C. Any non-compliance with the rules pertaining to the uniform guidelines on the employee selection process

D. A selection rate among the protected class of less than 80% of the selection rate of the highest group

E. Willful discrimination against a specific group when selecting new employees

Answer 2

D. A selection rate among the protected class of less than 80% of the selection rate of the highest group

Question 3

49. OSHA requires that organizations develop three types of plans that will ensure employee protections. Two of these types of plans include an injury and illness prevention plan and an emergency response plan. Which of the following is a third of the plan?

A. Drug Use prevention

B. Fire prevention

C. Environmental protection

D. Clean Air

E. Terrorism Response

Answer 3

B. Fire prevention

Question 4

40. Which of the following best describes what an employer can do when employees begin to unionize?

A. Employers may contact union leaders and forbid unionization

B. Employers may block employees who are the process of unionization

C. Employers may threaten to replace workers who choose to unionize

D. Employers may explain problems with unionization to employees

E. Employers are not allowed to discuss unionization with employees.

Answer 4

D. Employers may explain problems with unionization to employees

Question 5

57. Which of the following motivational theories explores two different managerial approaches: providing rigorous structure and supervision because employees are only working for financial reward versus providing an atmosphere conducive to dialogue, growth, and modification of structure because employee work, not just for financial reward, but the betterment of themselves and other?

A. Maslow hierarchy theory

B. skinner behavioral theory

C. McClelland acquired needs theory

E. Adams equity theory

Answer 5

C. McClelland acquired needs theory

Question 6

“92. Employers are legally allowed to check and review employee emails, as long as they provide which of the following requirements?

a. Immediate notification from the legal department of impending review”

“b. Evidence that proves wrongdoing on the employee’s part

c. Written policy informing employees of potential for email searches
d. No notification is required, therefore employers may check and review employee emails at any tim
e. Employers are not allowed to check or review employee emails without employee permission”

Answer 6

“92. C: Employers are legally allowed to check and review employee email as long as they provide a written policy informing employees of the potential for email searches. Without this written policy, workers could legally file complaints about invasion of employee privacy”

Question 7

60. According to Marcus Buckingham and Curt Coffman in First, Break All the Rules, which of the following is not one of the four steps that help to create eager and contented employees?

A. Terminate employee who fails to connect with other members of the team

B. create clear goals for all employees and provide rewards for completed goals

C. focus on the strengths of each employee and encourage individual growth

D. Identify potential employees who demonstrate the versatility and a combination of KSAs (Knowledge, skills, and abilities)

E. Locate the most advantageous work situation for each employee

Answer 7

“60. A:
Marcus Buckingham and Curt Coffman’s First, Break All the Rules takes a positive approach to improving the situation for employees; terminating an employee would not necessarily create a positive situation.”

Question 8

“87. All of the following represent collective bargaining strategies except:

a. Single-unit bargaining
b. Principled bargaining
c. Parallel bargaining
d. Multi-employer bargaining
e. Multi-unit bargaining”

Answer 8

“87. B: Principled bargaining is considered a collective bargaining position, but it is not considered a collective bargaining strategy.”

Question 9

“81. What is the fiduciary role of the human resources professional regarding ERISA?

a. Setting up pension accounts for employees
b. Handling and managing pension funds
c. Ensuring that the HIPAA guidelines of ERISA are observed
d. Creating the rules that govern individual retirement account for employees
e. Working with organization to locate the funds for pension accounts”

Answer 9

“81. B: The fiduciary role of the human resources professional regarding ERISA is primarily one of handling and managing the pension funds that the organization provides for retirement accounts. ”

Question 10

27. Which of the following is not a major factor in establishing compensation within an organization?

A. IRS rules

B. Employee salary history

C. Conditions in the labor market

D. Current economic situation

E. Competition from other companies

Answer 10

B. Employee salary history

Question 11

55. Which of the following end results represents a way that a human resource professional can measure how the HR department is bringing value to a company?

A. A reduced number of lawsuits against a company

B. increased expense within the human resources department

C. an increased number of employee complaints indicating.

D. the addition of new employees to the human resources department

E. a reduced level of outsourcing.

Answer 11

A. A reduced number of lawsuits against a company

Question 12

19. Why does the uniform Guidelines on the employee selection process (UGESP) require reliability and validity in testing?

A. To ensure the same results from all tests

B. to avoid discrimination against a protected class

C. To quantity the success rate for the company doing the testing

D. To create a better standard for testing

E. To prevent qualified candidates from being overlooked

Answer 12

B. to avoid discrimination against a protected class

Question 13

9. The fair labor standards act (FLSA) requires companies to retain a certification of age for all employees for how long?

A. 1 year

b. 2 years

C. 5 years

E until employee termination

Answer 13

E. until employee termination

Question 14

“94. Which of the following represents a legitimate reason for company management to conduct a workplace investigation?

a. An employee is accused of inappropriate behavior toward other employees
b. The company experiences a rapid reduction in the price of their stock
c. Management becomes aware of a breach in legal compliance
d. A supervisor reports a disagreement among co-workers in his or her department
e. The human resources supervisor recognizes clear organizational problems within the human resources department”

Answer 14

“94. A: If an employee is accused of inappropriate behavior toward other employees, the company management has an obligation to conduct a workplace investigation.”

Question 15

39. Which of the following best defines featherbedding?

A. when an employer ceases to do business with another employer

B. when an obsolete job is retained to ensure an employee is not terminated

C. When a union coerces an employee to participates in union activities

D. When a union overcharges employees the union fees

E. When an employer treats an employee badly for acting as a whistleblower

Answer 15

B. when an obsolete job is retained to ensure an employee is not terminated

Question 16

51. Which of the following is not a part of the due diligence process that a human resource professional must review during a merger?

A. affirmative action plans

B. employment contracts

C. Whistleblower prevention

D. OSHA compliance

E. union activity

Answer 16

C. Whistleblower prevention

Question 17

69. The Foreign Corrupt Practices Act (FCPA) was designed to do which of the following?

A. Prevent illegal trafficking of merchandise

B. curtail extensive imports to bolster domestic manufacturing

C. set high standards for American businesses that have location aboard

D. prevent American businesses from bribing foreign governments

E. protects American workers who go to work overseas

Answer 17

“69. D: The Foreign Corrupt Practices Act (FCPA) was created specifically to prevent American businesses from bribing foreign governments.”

Question 18

18. The uniform guidelines on the employee selection process (UGESP) requires which two qualities in testing?

A. Fairness and reliability

B. Validity and disinterestedness

C. Equality and fairness

D. Reliability and validity

E. consideration and reliability

Answer 18

D. Reliability and validity

Question 19

“82. How long after filing with the Department of Labor are ERISA records required to be maintained?

a. 4 years
b. 5 years
c. 6 years
d. 7 years
e. 8 years”

Answer 19

“82. C: Once a company has filed ERISA records with the Department of Labor, that company is required to maintain those records for a minimum of six years”

Question 20

68. Which of these conditions that might affect a company is tied to directly the labor market?

A. ability for a company to consider and hire the right candidates

B. potential for a negative effect on the company’s bottom line

C. analysis of competition with other companies

D. geographic changes to the economic situation as a whole

E. changing educational expectations for potential employees

Answer 20

“68. A: Simply put, the conditions in the labor market can influence the available candidates for open positions in a company.”

Question 21

12. Which of the following is not a part of the human resource professional’s analysis of staffing needs?

A. Create a list of necessary KSAs that will encourage company growth

B. Develop a list of employees who might be ready for promotion

C. review the economic situation to consider any changes to the company’s hiring policy

D. consider various hiring options for any open positions, as well as positions that will be open in the near future

E. Review the results of past hiring decisions to increase the potential success of future decisions.

Answer 21

C. review the economic situation to consider any changes to the company’s hiring policy

Question 22

42. Which of the following best defines the purpose of a human resources audit?

A. Reviewing the organization of the human resources department and making any necessary changes

B. Taking stock of current compliance with labor relations laws and updating company policies accordingly

C. considering overall improvements that human resources can make within the company

Reviewing current training programs to consider the internal improvement

E. analyzing the organization’s recruiting methods and policies

Answer 22

C. considering overall improvements that human resources can make within the company

Question 23

70. A private company is a contractor for a federal defense agency. Many of the contractor’s employees will be in positions of extreme sensitivity, and the contractor would like to give polygraph tests to employees. What is the federal policy regarding polygraph tests in this situation?

A. All contractor employees may be given polygraph tests.

B. federal law makes polygraphs illegal for anyone or any institution but the government to administer

C. the employer may utilize anyone in the company to administer the polygraph

D. Because the contractor has other contracts not related to its work with the defense agency, polygraphs are not allowed

E. The polygraph test may be administered only to those who will be working in defense-related jobs

Answer 23

“70. E: Polygraph tests are allowed among federal defense contractors but may only be administered to those who will be working in the defense-related jobs. Most large contractors will not limit their contract work to the government, so it is entirely possible that the company will have employees doing work that is unrelated to the defense jobs. What is more, the employees who do work in connection with the defense agency but don’t do sensitive work will not require polygraph testing. ”

Question 24

“77. How are vacation pay policies established for organizations?

a. Vacation pay policies are created under the guidelines of the FMLA
b. Vacation pay policies are established by each company
c. Vacation pay policies fall under the rules of ERISA
d. Vacation pay policies fall under the jurisdiction of state-established guidelines
e. Vacation pay policies are created by union policies within companies”

Answer 24

“77. B: Each company is responsible for establishing the vacation pay policies that will apply to their employees. The FMLA does not specify vacation pay policies, so answer choice”

Question 25

38. The National Labor Relations Act (NLRA) establishes the right of an employee to engage in "concerted activities for the purpose of collective bargaining or other mutual aid or protection" for which type of employees? A. Full-time employee only B. Part-time employee only C. union employee only D. non-union employees only E. all employees

Answer 25

E. all employees

Question 26

21. Which of the following provides the best definition of organization development? A. Creating a mutual understanding of the values within an organization B. Discovering methods of strategic intervention to address problems within the organization C. Establishing means of employee participation in decisions that are made within organizations E. Analyzing the various elements of an organization's makeup and reviewing opportunities for improvement

Answer 26

E. Analyzing the various elements of an organization's makeup and reviewing opportunities for improvement

Question 27

20. The WARN Act was designed to do which of the following. A. Prevent massive lay-offs that disrupt the economy B. provide new positions for employees that have been laid off C. Create government funding to support a struggling company D. mandate full severance pay for those who have been laid off E. Establish rights for employees who have been laid off.

Answer 27

E. Establish rights for employees who have been laid off.

Question 28

22. Which of the following is not one of the four categories of intervention, as defined by Thomas Cummings and Christoper Worley in their book Organization Development and Change? A. Techno-structural B. Human resource management C. Change management D. Strategic E. Human process

Answer 28

C. Change management

Question 29

52. Which is the human resource professional's strategic role in organizations within a company or corporation? A. produce definitive change B. encourage employees in their personal strengths C. manage relationships between employees and the company D. Handles any issues arising from compliance problems E. Manage All employees problems

Answer 29

B. encourage employees in their personal strengths

Question 30

32. Which of the following is not a piece of legislation that covers employee deferred compensation programs? A. family medical and leave act? B. retirement equity act C. Small business job protection act D. older worker benefit protection act e. pension protection act

Answer 30

A. family medical and leave act?

Question 31

58. Which motivational theory focuses on the ability to alter behavior through intervention options, such as positive or negative reinforcement? A. Alderfer ERG theory B. Skinner Operant Conditioning Theory C. Maslow Hierarchy Theory D. Vroom Expectancy theoyr E. Herzberg motivation/hygiene theory

Answer 31

“58. **B:** B.F. Skinner is famous as a behaviorist, concluding that all human actions can be conditioned through behavior modification, or different types of behavioral reinforcement.”

Question 32

65. Jocelyn has the responsibility of interviewing the candidates who have applied for an open position as a mechanic in an auto repair shop. As she meets and interviews the various candidates, she is not pleased with the potential employees that she encounters during this interview. One of the candidates, however, is a strongly built young woman with a tough demeanor. Despite this woman's limited resume and experience, Jocelyn decides that this particular candidate is the best employee choice because her appearance fits the image that the auto repair shop will need. In this, Jocelyn is demonstrating which of the following interview biases? A. Stereotyping B. Similar-to-me C. Recency D. First Impression E. Gut Feeling

Answer 32

“65. A: Jocelyn is allowing a stereotyping bias (how she perceives the female mechanic) to guide her decision about which candidate will be best for the position in the auto repair shop.”

Question 33

30. Arthur is an employee of a Distribion company and is looking to request FMLA-approved leave for personal reasons. Arthur contacts Brad, an HR professional at the company, to find out if he is eligible for this type of leave. Arthur has worked for the company for 9 months. What is the minimum period of time an employee needs to the worker for an employer to be eligible for leave according to FMLA guidelines? A. 8 months B. 10 months C. 12 months D. 15 months E. 18 months

Answer 33

C. 12 months

Question 34

41. The risk areas that the human resources professional is responsible for considering include all of the following except: A. workplace privacy B. legal compliance C. Safety and health D. business continuity E. Labor relations

Answer 34

E. Labor relations

Question 35

“85. Which type of voluntary benefits plan relies on unknown benefits that result from investments that are gained on the retirement account? a. Participation benefit b. Non-qualified plan c. Cash balance d. Qualified plan e. Defined contribution”

Answer 35

“85. E: Question 85 describes the defined contribution plan, which utilizes a standard pension plan but without the added benefits defined in advance. ”

Question 36

10. AS of July 24, 2009, the federal minimum wage was established at $7.25 per hour. Grace clothing, a successful line of retail clothing stores located in California, will be hiring 10 new workers at minimum wage with the option for commission. California has a statewide minimum wage of $8.00 per hour, so the company owners have contacted human resources manager Edwina regarding the disparity in minimum wage pay at the state and federal level. which statement below best describes the policy Edwina would cite to help Grace's clothing resolve the difference? A. Grace Clothing is required to pay employees the lowest minimum wage of any state in the country, which is $5.15 B. When the federal minimum wage is lower than a state minimum wage, companies may use the federal minimum wage as their standard C. When a state minimum wage is higher than the federal minimum wage, the company is required to pay the state minimum over the federal minimum D. The size of grace clothing makes it exempt from minimum wage requirements, so the company has no obligation to follow either federal or state minimum wage. E. The option for commission means that grace clothing can lower the minimum wage that it pays workers because the commission payment compensates for the lower minimum pay.

Answer 36

C. When a state minimum wage is higher than the federal minimum wage, the company is required to pay the state minimum over the federal minimum

Question 37

**66. Which of the following is the best definition of an employer's brand?** A. the public relations strategy for a company's success B. the human resources policy of marketing the company to a prospective employee C. A clear portrayal of the company's identity D. the total rewards philosophy for a company E. The logo that represents a company

Answer 37

“66. C: An employer brand is simply a clear indication of a company’s identity; it is essentially the unique characteristic(s) that define a company.”

Question 38

34. Which type of voluntary benefits program utilizes a typical pension plan in which the employer adds an established benefit to the plan when the employee retires? A. Benefit accrual plan B. Defined contribution C. Nonqualified plan D. Defined benefit E. Qualified plan

Answer 38

D. Defined benefit

Question 39

8. Standard human resources budget responsibilities for a company might include all of the following except: A. performance increases B. payroll taxes C. travel expenses D. Repairs and maintenance E. employee benefits

Answer 39

D. Repairs and maintenance

Question 40

“86. Which of the following represents an occasion when picketing would be illegal? a. When an election for union representation has occurred within a 12-month period b. When employees try to provide potential customers with information about business practices c. When a union tries to encourage non-union employees to join the union d. When a union attempts to encourage the employer to recognize union representation e. When employees make efforts to inform the public about the employer’s position regarding unions”

Answer 40

“86. A: Though picketing is legal under certain circumstances, one instance when picketing is illegal occurs when an election for union representation has occurred within a 12-month period.”

Question 41

“97. OSHA 300 represents which of the following? a. Summary of Workplace Problems b. Injury and Illness Incident Report c. Log of Work-Related Injuries and Illnesses d. Employee Privacy Case List e. Record of Employee Complaints and Referrals”

Answer 41

“97. C: OSHA 300 is officially the Log of Work-Related Injuries and Illnesses. ”

Question 42

59. Abbey, the head of the human resources department for a book distribution service, accidentally discovers that an employee has a genetic disease that could potentially affect the employee's ability to continue in the job. According to the Genetic Information Non-discrimination ACT of 2008, all employee genetic information is private, and companies are not allowed this information, what is her responsibility? A. Abbey is required to report the information to her superiors, but they will not be allowed to alter the employee's work situation B. Abbey must inform the department of labor about the inadvertent acquisition of the knowledge C. Abbey must let the employee know what she has discovered and counsel the employee to consider requesting a change in the employee's job situation D. abbey must place the information in the employee's company file, but it cannot be accessed unless absolutely necessary E. Because the information was gained accidentally, Abbey has not violated any law, but she is not allowed to divulge any of the information or change the employee's working situation

Answer 42

“59. E: The Genetic Information Nondiscrimination Act of 2008 does not make employers responsible for information acquired by accident. However, employers have no legal right to make decisions or change an employee’s work situation based on that information, so Abbey’s only option is to keep the information to herself and take no action. ”

Question 43

**62. Gabriela is a human resources professional who has been given the responsibility of filing a position within the HR department. She is ready to begin making the details of the position available to interested candidates and pursuing potential employees who meet the requirements of the job as best as possible. This process is known as which of the following?** A. hiring b. sourcing C. tracking D. selection E. recruiting

Answer 43

“62. E: The process described in question 62 is that of recruiting, or making the details of the position available to interested candidates and pursuing potential employees who will fill the requirements of the job as best as possible.”

Question 44

2. Which of the following best describes an environmental scan that might occur during strategic planning? A. reviewing policy and procedures for any non-compliance with environmental regulations B. Analyzing indoor conditions to ensure overall employee health C. collecting details that will help the company project a goal for growth and development D. using research and development techniques to create an effective business plan E. Collaborating with the environmental protection agency (EPA) for improving the company's great standards

Answer 44

C. collecting details that will help the company project a goal for growth and development

Question 45

28. All of the following are part of the fair labor standards act except: A. Minimum wage B. Exemption conditions for employees C. Work conditions for children under 18 D. overtime E. federal service contracts

Answer 45

E. federal service contracts

Question 46

37. The Latin phrase quid pro quo, used to describe a type of sexual harassment that is forbidden under Title VII of the Civil Rights Act of 1964, means which of the following? A. Action not words B. from the stronger C. action follows belief D. this for that E. limits before which

Answer 46

D. this for that

Question 47

“98. Employers will typically use which of the following in order to protect confidential company information? a. Lie detector test b. Nondisclosure agreement c. Employee contract d. Video surveillance e. Random searches”

Answer 47

“98. B: Organizations typically use the nondisclosure agreement to protect their confidential company information. ”

Question 48

“89. An unfair labor practice (ULP) is defined as: a. Any type of coercion on the part of employers against unions b. Discrimination against employees or union representatives during a strike c. Activity from an employer or union that hinders employees from exercising rights d. Participating in strikes or boycotts that are prohibited by law e. Restraint that employers use to prevent employees from unionizing”

Answer 48

“89. C: An unfair labor practice is defined as any activity from an employer or a union that hinders employees from exercising their rights. ”

Question 49

“75. What is required of the human resources professional when considering unique employee needs? a. Assessing the boundaries of the” “a. Assessing the boundaries of the current policies of the organization b. Creating diversity initiatives by enabling employees to find a comfortable place within the company c. Recognizing that the most effective employees are those who are able to balance their work with situations outside of work d. Locating repatriation situations for employees who have the potential to benefit the organization outside the United States e. Establishing flexibility within the working arrangements of employees by providing daycare programs, nutrition and health training, and fitness center”

Answer 49

“75. C: The responsibility of the human resources professional is to recognize that employees need a balance of work and life outside of work in order to be the most effective in the workplace”

Question 50

“84. Which type of voluntary benefits plan offers specified tax benefits for employers as well as employees and does not provide extra benefits for shareholders or executives? a. Nonqualified plan b. Defined contribution c. Qualified plan d. Cash balance e. Defined benefit”

Answer 50

“84. C: Question 84 describes the qualified plan, which provides IRS-approved tax advantages but without any extra benefits for shareholders and executives.”

Question 51

67. A data management company is looking to hire several new candidates who will be responsible for researching current data and cleaning up outdated files within the database. The database clean-up will cover four separate departments within the company, so the new employees will be required to work with the heads of each department. Lydia, who is the human resources professional for the company, has been asked about which type of interview would be most effective for this position. Considering the job situation, what type of interview should Lydia recommend? A. panel B. behavioral C. Patterned D. stress E. Nondirective

Answer 51

“67. A: Because the new employees will be working with the heads of several departments, the panel interview style is best. It enables each of the department heads to be there during the interview process. ”

Question 52

“91. Which of the following is not considered by OSHA to be a standard environmental health hazard? a. Ergonomic design b. Stress c. Plants d. Computer use e. Vibrations”

Answer 52

“91. D: OSHA does not list computer use as one of its standard environmental health hazards. Computer use might contribute to other hazards (such as ergonomic design or stress), but it is not in itself a health hazard.”

Question 53

**64. Eric is in charge of interviewing candidates for an open position in a hotel chain. AS he considers each candidate, he finds himself quick to write off one young man in particular. This candidate has a strong resume and excellent credentials, but eric decided that he just does not like this person and is disinclined to consider him as a contender for the position. In doing so, eric is demonstrating which of the following interview biases?** **A. First Impression** B. Cultural Noise C. leniency E. Non-verbal bias

Answer 53

“64. C: By allowing his intuition to guide his preference, Eric is relying on the bias of his gut feeling.”

Question 54

“80. The “golden” benefits for executive compensation packages include all of the following except: a. Golden lifeboat b. Golden parachute c. Golden handshake d. Golden handcuffs e. Golden life jacket”

Answer 54

“80. A: The “golden” benefits for executive compensation packages include the golden parachute ”

Question 55

16. Caspar is responsible for interviewing the candidate who has passed the first round of the application process for a new position at a large technology firm in Nevada. The first candidate that Caspar speaks to is a young woman with a strong resume an accessible personality. Caspar is highly impressed and continues to think to about the first candidate even while he interviews the others. As a result, he rates the other candidates lower than the first one, even though two of the other candidates have more experience than the first one and have even received several awards that she has not received. In conducting the interviews, Caspar has displayed which of the following types of interview bias? A.Cultural Noise B. Halo Effect C. One Of Contrast D. leniency E. Negative Emphasis

Answer 55

C. One of Contrast: comparing everyone to the first interview

Question 56

3. Why is an understanding of the legal process so valuable for the human resources professional? A. Human Resources professionals are the ones responsible for contacting members of congress in the event that legislation should be proposed? B. The business world is increasingly involved with the legislative process, and the human resources professional is a company's outside contact for legislation. C. Understanding the legislative process is essential for small businesses pursuing incorporation. D. legislation influences the relationship between employers and employees, and the human professional is responsible for understanding this relationship. E. no one else in the company is trained for this role.

Answer 56

D. legislation influences the relationship between employers and employees, and the human professional is responsible for understanding this relationship.

Question 57

“74. Human resources professional Jacob conducts an evaluation that considers required changes and the outcome of those changes over the course of six months. Jacob begins with a written objective stated on the evaluation form and then returns to this objective at the end of the six months. Jacob is utilizing which of the following types of evaluations? a. Reaction b. Learning c. Pretest/Posttest d. Behavior e. Results”

Answer 57

“74. E: Question 24 describes a results-based evaluation--an evaluation in which a goal or objective is noted in advance and then reviewed after a stated period of time.”

Question 58

44. Which of the following acts requires workplaces to maintain an environment that is "free from recognized hazards that are causing or are likely to cause death or serious physical harm? A. Occupational Safety and Health Act B. Americans with Disabilities ACT C. Drug-Free workplace ACT D. Sarbanes-Oxley ACT E. Fair Labor Standards ACT

Answer 58

A. Occupational Safety and Health Act

Question 59

“79. Defined contribution plans for organizations include all of the following options except: a. 401(k) b. Money purchase plans c. Profit-sharing plans d. Cash-balance plans e. Target benefit plans”

Answer 59

“79. D: Cash-balance plans fall under the category of deferred contribution but not under the category of defined contribution.”

Question 60

“76. Which of the following best sums up the primary role of fiduciary responsibility for the human resources professional? a. Creating unimpeachable trust b. Avoiding any indication of favoritism c. Handling the total rewards program at the organization d. Recognizing the need to handle sensitive material carefully e. Assuring a sense of trust in the organization’s total rewards program”

Answer 60

“76. C: The primary role of fiduciary responsibility for the human resources professional is to handle the total rewards program for an organization”

Question 61

31. What is the minimum number of employees that a company must have for consolidated omnibus reconciliation ACt (COBRA\_guidelines to be in effect? A. 10 b. 20 C. 30 D. 40 E. 50

Answer 61

b. 20

Question 62

29. Which of the following best expresses the definition of benchmark positions? A. common jobs within all organizations B. evaluation of current jobs C. Review of market conditions for salaries D. Change in significant jobs in a company E. review of value in position within an organzations

Answer 62

A. common jobs within all organizations

Question 63

23. The head of the administrative department for a major university has asked Raisa, a human resources professional at the school, for a team-building exercise that will benefit the administrative department. The administrative department is composed of an employee who works closely together daily but often experience conflicts that indicate a clash of personalities. The department head hopes to find a team-building exercise that will improve the relationships among staff members in the department. Which of the following should Raisa recommend to the department head? A. A team obstacle course B. Role-playing situations C. Team Scavenger hunts D. The Meyers-Briggs type indicator E. Real-life scenario re-creation

Answer 63

D. The Meyers-Briggs type indicator

Question 64

17. Louisa is in the process of interviewing prospective employees for an open position in the accounting department of a small publishing company. She has already interviewed several strong candidates, but she is looking forward to interviewing one of the candidates whose resume has struck her as showing significant potential. When this employee enters the room, however, it is obvious that he has not fully conquered his interview nerves, and he stumbles through the first few questions. By the end of the interview, however, the candidate is doing well, responding articulately, and living up to the potential indicated in this resume. Louisa, though, is unable to overcome her disappointment with the candidate's earlier nervousness and fails to see his improvement during the interview. Louisa is displaying which of the following types of interview bias? A. Knowledge-of-predictor B. Stereotyping C.Recency D. Nonverbal bias E. First impression

Answer 64

E. First impression

Question 65

13. Philippa, the head of the marketing department of Caledonia coffee company, is planning to post a position that will allow current employees of the company to apply before that position opens to the public. Because the posting will be internal (arrange in the house), the process will differ from that of a public posting. Philippa contacts the HR department to find out which type of application would be best for an internal position. The best type of application for this situation would be which the following? A. Short-form application B. Weighted employment application C. long-form application D. job-specific application E. No application is needed-interested employees should submit resumes instead

Answer 65

A. Short-form application

Question 66

**72. Which of the following is not a step in an analysis of training?** A. establish a clear objective for training B. Collect data about potential problems and review it C. analyze where the organization is falling short in its objective and its outcome D. develop new and more effective training material E. consider options with respect to the organization's available budget and time

Answer 66

“72. D: The development of new and more effective training material might be an end result of training analysis, but it is not one of the primary steps within the process. ”

Question 67

**4. After several months of meetings, the owners of a person fishing service, an oilfield service company, have agreed on an idea affecting employee health benefits. They believe their concept should be submitted to become a congressional bill. Janice, who is their human resources professional, has participated extensively in the meetings, so the company owners ask her to advise them on the necessary steps to submit the idea. Which is the first step that must be taken for an idea to be presented as a bill to congress?** A. Submit the idea to the house of representatives for review B. submit the idea to a senator or representative from the congressional district C. present the idea to a congressional committee for discussion D. acquire signatures from a statewide petition in order to demonstrate the importance of the idea E. Present the idea to a congressional hearing to see if it passes review

Answer 67

B. submit the idea to a senator or representative from the congressional district

Question 68

“83. Which of the following pieces of legislation establishes guidelines for retaining and reporting employee identification records? a. Fair Labor Standards Act b. Fair Credit Reporting Act c. Consumer Credit Protection Act” “d. Small Business Job Protection Act e. Personal Responsibility and Work Opportunity Reconciliation Act”

Answer 68

“83. E: The Personal Responsibility and Work Opportunity Reconciliation Act, which went into law in 1996, establishes and updates rules for retaining and reporting employee identification records. ”

Question 69

45. Which of the following is not a stated category of OSHA violation? A. Serious B. Repeat C. Accidental D. Failure to abate E. Other-than-serious

Answer 69

C. Accidental

Question 70

50. Which of the following is a necessary part of the three plans that all organizations must develop? A. company policy about employee protection B. disaster recovery C. hazard assessment D. union policy for employee protection E. Fellow servant rule

Answer 70

A. company policy about employee protection

Question 71

35. Which type of voluntary benefit goes beyond IRS guidelines and tends to be offered to shareholders and executives? A. Qualified plan B. Nonqualified plan C. Defined Contribution D. Defined benefit E. participation benefit

Answer 71

B. Nonqualified plan

Question 72

1. Which of the following questions is not one of the questions that are human resources professional needs to address in a human management capital plan (HCMP) during strategic planning? ## Footnote A. Where have we come from? B. Where are we now? C. Where do we want to be? E. How will we know when we have arrived?

Answer 72

A. Where have we come from?

Question 73

71. Which of the following best summarizes the purpose of talent management for the human resources professional? A. Attracting potential new employees and developing current employees with the potential for management and executive positions. B. Locating new talent that will enable the organization to grow and improve C. training all employees for expected promotions within the organization D. setting apart employee who is currently ready or will be ready for higher positions E. identifying employee who has the most potential and training them for management positions within the organization

Answer 73

“71. A: The purpose of talent management is twofold: to create a reputation and working situation that draws in new talent and to hold on to the talent by constantly maintaining the most effective work situation for employees. ”

Question 74

24. Which of the following elements is not a part of the ADDIE model of instructional design? A. Administration B. Design C. Development D. Implementation E. Evalaution

Answer 74

A. Administration

Question 75

36. The so-called Class Ceiling ACT, which was an amendment to Title II of the Civil Rights ACT of 1991, identified which three barriers to women advancing in the workplace? A. Internal, societal, governmental B. Federal, internal, societal C. Societal personal, economic D. personal, federal, internal E. Economic, governmental, societal

Answer 75

A. Internal, societal, governmental

Question 76

53. Which of the following does not represent a step in enterprise risk management (ERM)? A. identify risks B. identify those responsible for risks C. identify mitigation options for risks D. make decisions about dealing with risks E. Reduce risks

Answer 76

B. identify those responsible for risks

Question 77

33. The Health Insurance Portability and Accountability ACT (hipaa) was added to ERISA to do which of the following? A. Establish new guidelines for employee health insurance programs within the organization B. Ensure that all employee are responsible for covering minimum health conditions among employees C. link ERISA to COBRA to protect any employees that are covered under COBRA guidelines D. Forbid any discrimination based on pre-existing health problems or conditions E. Ensure that retired employees maintain healthcare coverage

Answer 77

D. Forbid any discrimination based on pre-existing health problems or conditions

Question 78

“73. Susannah, who is the head of the human resources department, will be responsible for a training session and must decide on the seating style in the space that she will be using. The training will include a large group and will involve a range of activities, including several lectures, film presentations, and a small amount of group work. Which of the following seating styles will be most appropriate for the training that Susannah will be conducting? a. Theater-style b. Chevron-style c. Banquet-style d. Conference-style e. U-shaped-style”

Answer 78

“73. B: As the question states, the training will encompass several features – lectures, film presentations, and group work. Among the available styles of seating, the chevron-style – with the chairs angled in a V-shape toward the stage or front of the meeting space – will offer the most versatility for trainees. ”

Question 79

“100. A large university is concerned about the possibility of an act of terrorism on campus, and the supervisor for the school’s student affairs program has consulted Angelova, the head of the human resources department, about developing a program for responding to a terrorist attack and assisting students in the aftermath of an attack. Which of the following represents what Angelova could recommend to the student affairs supervisor? a. A counseling program that assists students in recovering from the trauma of a terrorist attack” “b. A relocation program that enables students to transfer to other schools in the aftermath of a terrorist attack c. A monthly email newsletter that provides recommendations for students should the school experience an act of terrorism d. Creation of new department specifically focused on responding to a terrorist attack on campus e. A school-wide emergency response program that gives students information on how to protect themselves during a terrorist attack”

Answer 79

“100. A: As a human resources professional, Angelova’s best recommendation would be a counseling program that assists students in recovering from the trauma of a terrorist attack.”

Question 80

Which of the following legislative acts do not provide protection for whistleblowers (employees who choose to speak out against corrupt business practice)? A. The occupational safety and health act B. the foreign corrupt practices act of 1977 C. The toxic substances control act D. The Sarbanes-Oxley act e. the railroad safety act

Answer 80

B. the foreign corrupt practices act of 1977

Question 81

15. During the course of an interview, Adrian notices that the candidate he is interviewing is wearing a religious symbol on a chain around his neck. Adrian wants to ask a question about the employee's religious affiliation. Which of the following questions would be appropriate, according to the equal opportunity laws? A. What church do you attend? B. Do you belong to any organization that might be relevant to the position? C. I noticed the symbol around your neck --- do you attend services regularly? D. Have you ever attended a religious service? E. What does the symbol that you're wearing around your neck represent?

Answer 81

B. Do you belong to any organization that might be relevant to the position?

Question 82

**43. The Drug-Free workplace ACT of 1988 applies to which of the following types of organizations?** A. large corporations B. federal contractors C. Government agencies D. local businesses governed under municipal laws E. academic organizations

Answer 82

B. federal contractors

Question 83

56. Which motivational theory resulted in the idea that job enrichment can improve the overall quality of work and the workplace for employees? A. Herzberg ERG Theory B. Alderfer ERG Theory C. Adams Equity Theory D. Skinner Operant conditioning theory E. Vroom Expectancy Theory

Answer 83

A. Herzberg ERG Theory

Question 84

“95. Risk management activities for Civil Rights are covered under which of the following pieces of legislation? a. EEOC b. SOX c. OSHA d. SEC e. MSHA”

Answer 84

“95. A: The EEOC, or the Equal Employment Opportunity Commission, is responsible for risk management activities that cover Civil Rights.”

Question 85

“88. Which of the following types of bargaining strategies between an employer and union employees is considered to be illegal? a. Double breasting b. Lockout c. Secondary boycott d. Common situs picketing e. Sit-down strike”

Answer 85

“88. E: While some types of strikes are fully legal, a sit-down strike is considered illegal. Double breasting is a reference to different types of businesses-- one being union and the other being non-union--and it has no immediate connection to bargaining strategies,”

Question 86

“78. Which of the following best explains workers’ compensation laws regarding an employer’s responsibility? a. Employers are responsible for any work-related injuries or health problems b. Employers are responsible for any health problems that an employee develops while working for the employer c. Employers do not have to assume responsibility for employee problems unless the employee proves definitively that the problem is job related d. Employers may utilize federal aid for most work-related injuries and problems that employers develop on the job” “e. Employers are only responsible for a federally designated list of injuries and problems that employees develop on the job”

Answer 86

“78. A: Workers’ compensation laws state that employers are responsible for any work-related injuries or problems that employees sustain on the job. ”

Question 87

46. What is the maximum number of employees an organization can have without being required to completes OSHA form? A. 10 B. 11 C. 12 D. 15 E. 17

Answer 87

A. 10

Question 88

“99. The components of an effective substance abuse program include all of the following except: a. A written statement regarding the company’s no-tolerance policy about substance abuse b. Upper-level management support for all substance abuse programs and policies c. Educational awareness for incoming employees regarding the company’s substance abuse policy d. Management training programs for implementing substance abuse policy e. Targeted drug testing for employees who have substance abuse problems”

Answer 88

“99. E: Effective substance abuse programs require that drug testing be completely fair, and targeted drug testing for employees who betray substance abuse problems would not necessarily fall under the description of “fair.” ”

Question 89

26. What is the purpose of the total rewards strategy? A. To plan for establishing salaries among employees B. To represent the employer's brand as effectively as possible C. To assist in creating teamwork among employees D. to use the firm's budget for rewards in order to retain employees E. To recognize organizational changes as they occur

Answer 89

D. to use the firm's budget for rewards in order to retain employees

Question 90

“90. During a lawful economic strike, employers have the right to do which of the following? a. Confront employees and require that they return to work at the risk of being fired b. Hire new employees to replace striking employees c. Encourage the union to disband or a suggest the formation of a new union d. Dissolve the union and require new representation e. Restrict union bargaining if it negatively impacts company’s finances”

Answer 90

“90. B: During a lawful economic strike, employers do have the right to hire employees to replace the striking employees. ”

Question 91

“93. The National Institute of Occupational Safety and Health (NIOSH) describes a certain workplace condition as “harmful physical and emotional responses that occur when the requirements of the job do not match the capabilities, resources, or needs of the worker.” Which of the following workplace conditions does this define? a. Panic b. Depression c. Disorganization d. Insecurity e. Stress”

Answer 91

“93. E: According to NIOSH, this is the definition of stress that affects employees in the workplace. ”

Question 92

47. The Needlestick Safety and Prevention Act of 2000 requires organizations to do which of the following? A. Quarterly audits to check for sharp objects that could cause workplace injuries B. Removal of specified sharp objects from the workplace due to potential for injury C. listing of sharp objects recognized for having caused workplace injuries in the past D. report workplace injuries from sharp objects, pay fine, provides worker's compensation E. report workplace injuries from sharp objects and consider replacement object to prevent future injuries

Answer 92

E. report workplace injuries from sharp objects and consider replacement object to prevent future injuries

Question 93

14. What is the HR professional's primary role in assisting a department in conducting an effective interview? A. To Offer any requested advice on preparing for and setting up interviews B. To choose the members of the prospective interview board board C. To create the official list of questions that will be asked during the interview D. To conduct all interview for prospective employees of the company E. To work with the interview board to select the right candidate for the position

Answer 93

A. To Offer any requested advice on preparing for and setting up interviews

Question 94

48. Which of the following steps is not a part of the human resources professional's role in following the guidelines of the American switch disabilities act when an employee requests ADA accommodations? A. request that the employee acquires medical certification of conditions B. meet with department supervisor to discuss employee accommodation C. set up and mediate the meeting between supervisor and employee D. provide for all employee accommodation request to ensure continued employment E. send a full review of the accommodation process to upper-level management

Answer 94

D. provide for all employee accommodation request to ensure continued employment

Question 95

**63. During succession planning, a human resources professional may categorize employees as all of the following except:** A. employees who are ready for a new position in the company B. no employee is necessary because the position is now obsolete C. employee who show indications that he or she is ready for a promotion D. employee who fulfill all of the requirements of the position E. employees who are expected to or will be required to leave the position soon

Answer 95

“63. B: The process of succession planning requires that a human resources professional consider employees within their current positions. As a result, answer choice B falls outside the focus on employees within the positions and instead focuses on the position itself. ”

Question 96

7. Richards, who heads up a team within a large corporation's human resources department, is known for his laid-back style of management. For the most part, the team works well together. and there are few problems with member interaction on the team. When a problem does arise, Richard's first impulse is to encourage the team members to work out the issue amongst themselves before he intervenes. As a result, Richard's leadership style could be described as which of the following? A. Democratic B. Coaching C. Transactional D. Transformation E. Laissez-faire

Answer 96

E. Laissez-faire

Question 97

“96. The phrase unholy trinity refers to which of the following organizational controls? ” “a. OSHA logs for record of workplace injuries b. Top-tier leaders of the organization c. Steps of a human resource audit d. Common law doctrines for worker’s compensation e. OSHA requirements for IIPP”

Answer 97

“96. D: The term unholy trinity refers to the common law doctrines of the fellow servant rule, the doctrine of contributory negligence, and the voluntary assumption of risk that traditionally reflected worker’s compensation guidelines in the U.S.”

Question 98

**61. What is the purpose of the Training Adjustment Assistance (TAA) program?** A. to create funding for employees who have been terminated for any reason B. to help employees who lose their jobs due to a rise in the number of imports C. To establish health benefits for employees after they been laid off D. to improve the quality of employee working conditions E. To work in coordination with the welfare system to support employees.

Answer 98

“61. B: The Training Adjustment Assistance (TAA) program was designed specifically to provide assistance to employees who have lost their jobs due to a rise in the number of imports. In other words, when import levels shift and companies in the US begin importing items that were previously manufactured here, the manufacturing companies might close, leaving employees without jobs.”

Question 99

25. Eamon is an HR professional for a large firm of attorneys, and he has been assigned the responsibility of developing an instructional method that is most suitable for the support staff at the firm. The support staff has been struggling with problem-solving issues, and Eamon has been instructed to utilize a training method that will allow the staff members to discuss problems and potential resolutions under the supervision of a third-party expert. Which of the following instructional methods will be most effective for this situation? A. Vestibule B. Facilitation C. Demonstration D. Conference E. One-on-one

Answer 99

B. Facilitation

Question 100

Which of the following is not a step in the strategic planning process? A. Environmental scanning B. Formulating strategy C. Creating a Business Plan D. Implementing strategy E. Making Adjustments to strategy

Answer 100

C. Creating a Business Plan