planning for, recruiting, and selecting employees - chap 5 Flashcards

(38 cards)

1
Q

what are strategic plans?

A

Strategic plans tend to be broader in scope and longer in time frames (2 to 3 years), provide overall direction, and apply to the entire organization

ex. Target’s failure in the Canadian marketplace

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2
Q

human resource planning

A

Process to ensure that an organization has people available (employed) who have the right competencies, and that these people are being effectively utilized in the right capacities in order for the company to achieve its desired objectives

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3
Q

what does strategic planning involve

A

planning involves the allocation of resources, including the people resources of the organization

HR planning is aligned to ensure that the objectives are met.

the manager will need to make plans not only for business objectives but also for the necessary staffing resources

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4
Q

what is an example of planning when entering a new market

A

It must assess current employees’ skills and include recruitment activities to attract people with the necessary skill sets for the new market.

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5
Q

what is aligned with business strategies

A

hr managing, practices, and systems

An area of strategic HR planning receiving much attention is succession planning.

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6
Q

managers need to HR planning in Canada because..

A

Ongoing changes in Canada’s labour force (e.g., aging workforce, gig economy, immigration, education levels, COVID-19 impact) make HR planning essential for business success.

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7
Q

labour force trends in Canada managers must consider

A

Aging workforce – 25% will be 55+ by 2031

Rise in gig economy –
8.2% of workers in 2016

Growing immigrant workforce – 25% in 2016, projected 33% by 2036

Uneven job losses (e.g., women disproportionately affected)

High unemployment during COVID-19 (14% in May 2020)

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8
Q

what approach can forecasting be don through

A

quantitative approaches

  • trend analysis
  • management forecasts
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9
Q

trend analysis

A

Using past numerical data to look for patterns to predict future demand for employees

often accomplished using software

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10
Q

management forecasts

A

Asking managers for their predictions regarding the future demand for employees

he opinions and judgments of people knowledgeable about the organization’s future needs will develop scenarios that can be used for planning purposes.

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11
Q

what do we need to do other than forecasting

A

an organization will also need to look at the supply of employees, both internally (in the organization) and externally (in the larger labour market).

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12
Q

what are the two techniques for analzing the demand for employees

A

internal supply
- the staffing
- markov analysis

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13
Q

the staffing table

A

uses graphs to display the jobs in an organization and show the number of people currently in these jobs.

Anticipated demand for the number of people to fill each job in the organization may be shown as well.

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14
Q

Markov analysis

A

Description of how employees typically move into, within, and out of the organization

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15
Q

what skills inventory

A

Good organizational performance and all other HR needs are based on the identified competencies of employees.

Information about the education, experiences, skills, etc., of employees

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16
Q

the HR planning steps

A

1) forecast
2) determine the supply of labour external and internal
3) identify the gap between demand and supply
4) develop action plans to eliminate the gap

(this will either lead to an oversupply and or shortage)

17
Q

what is the oversupply of Labour

A

When a company has more employees than needed.

Managed through attrition (retirements, resignations, etc.).

Predicting attrition was easier when retirement age was 65, now more uncertain.

Downsizing may be avoided if natural attrition balances the workforce.

High turnover is costly: up to 2x annual salary, plus loss of knowledge.

Alternatives to layoffs: unpaid leave, job-sharing, reduced hours, redeployment.

18
Q

what is shortage

A

organization’s demand for employees is greater than the number of employees employed

Short-term fixes:
Overtime for current staff
Hire part-time, gig workers, or independent contractors (must meet legal classification)
Use temp agencies for specialized roles

Long-term solution: Recruitment & selection

Retention strategies help reduce shortages by keeping current employees.

19
Q

what is recruitment

A

is the process of locating people and encouraging them to apply for existing or anticipated job openings. The purpose of recruitment is to have a sufficient pool of qualified applicants.

20
Q

what is another thing to consider for recruitment

A

Employment Branding

the reputation in the employment landscape and what applicants believe their employment experience will be like (i.e., work–life balance, fairness and equity, communication norms) influence their decision to apply for job opportunities.

21
Q

the recruitment process for internal

A
  • planning for staffing needs
  • identification of current or future job openings
  • getting individual job information (job description and job specifications)
  • determining recruitment method (internal or external)
  • creating a pool of qualified applicants
22
Q

internal recruitment (potential benefits)

A

Rewards employees for past performance and motivates continued effort.

Boosts morale and reduces voluntary resignations.

Helps members of designated groups advance in the workplace.

Can protect employees from layoffs or broaden experience.

Cost-effective: reduces training and orientation costs.

Performance records of internal candidates are more reliable than those of external applicants.
Supports employment equity and is key in flatter organizations.

23
Q

Pitfalls of Internal Recruitment

A

Limited candidate pool: current employees may lack the required skills or knowledge.

Missed chance to bring in fresh perspectives and external experience.

Can make it harder to improve operations or shift company culture.

May delay innovation or necessary change without new talent.

24
Q

Potential Benefits of External Recruitment

A

Brings in unique skills and diverse experiences.

Helps advance diversity, equity, and inclusion (DEI) goals.

May help meet legislative requirements.

25
Pitfalls of External Recruitment
Limited performance data on candidates (reliant on references or self-report). Higher costs: advertising, training, onboarding. May require extensive orientation if unfamiliar with industry/org. Salary constraints may limit access to talent.
26
recruitment considerations
Must meet legal requirements (e.g., no height/weight criteria unless job-related). Avoid systemic discrimination (e.g., overreliance on employee referrals). Diversity & inclusion is key—target recruitment in various ethnic and cultural communities. Under federal employment equity. Canada uses representation goals, not quotas. Managers are accountable for DEI success and may engage in community outreach. Example: TRIEC (Toronto Region Immigrant Employment Council) helps integrate immigrants into the workforce through collaboration—not direct service.
27
selection
is the process of choosing from the pool of applicants and hiring individuals who are best able to fulfill the requirements of the job needs both reliability and validity
28
reliability
the degree to which selection procedures provide consistent outcomes over time
29
validity
how well a selection procedure measures what is intended to measure ex. a candidate predicting how successful they will be at their job versus how they actually are.
30
the selection process
application prescreening employment tests interviews reference checks hiring decisions
31
how to organization information about applicants
application forms resumes interviews
32
what are interviewing methods
one-on-one - reg interview like face to face (can be behavioural) panel - An interview in which a board of interviewers questions and observes a single candidate telephone - conduct an initial assessment about their verbal communication skills. technology-based - skype or Google Meet to conduct interviews are just 2 examples of how technology can be used to interview job candidates
33
what is the leading type of structure interview question being asked
BDI - this is a behavioural description interview question which focuses on real work incidents and not hypothetical situations.
34
what is a situational question
Question in which an applicant is given a hypothetical incident and asked how they would respond to
35
unstructured questions
Open-ended questions that let the candidate speak freely (e.g., “Tell me about your last job”). Can result in inconsistent and subjective evaluations. May disadvantage minority candidates, especially in organizations with equity goals (Western University study).
36
employment assessments
Objective, standardized tools to assess KSAs, competencies, and other traits. Must be relevant to the job (e.g., only test keyboarding if job requires it). Purpose: help predict job performance. Concerns exist about validity, reliability, and bias. Poorly designed or biased tests can lead to legal issues and inaccurate hiring decisions.
37
Types of Employment TEST
- aptitude tests (capacity to learn new skills) - achievement tests (measures of what a person knows or can do rn)
38
what are other ones
- cognitive - personality and interest inventories - EI/social competence - physical ability - job sample tests - substance abuse (must have a clear and legitimate purpose)