PM Flashcards
what are primary activities of HRM
HR Flow
Performance Management
Compensation
They all impact the abilities and motivation of employees in a business
Explain what engagement and commitment are in the workplace and how they impact the business
Engagement is being physically, cognitively and emotionally involved in work roles
Commitment is the strength of an individual’s identification with an organization
Employees are more fulfilled and motivated which leads to increase in consumer satisfaction, innovation and staff retention.
What is normative organisational commitment?
Sense of obligation to remain
What is continuance organisational commitment?
Awareness of the costs associated with leaving
What is affective organisational commitment?
Emotional attachment and desire to remain within the organisation
What’s the great resignation?
Employees across multiple sectors came to the realization that they weren’t happy with their jobs during the pandemic. People weren’t satisfied with their work environment, the industry they were in or their work-life balance and left their jobs. Anthony Klotz coined the term the Great Resignation.
What concepts are linked to the great resignation
Commitment and engagement
What are the 2 steps of job analysis
Job Specification: Who is the person we are looking for
Job Description: What is the job we are offering
What are the 2 approaches to job analysis
Task-oriented job analysis: focusing on what the job’s activities involve
Worker-oriented job analysis: Focus on characteristics of the people that are required to perform the job in terms of skills, abilities, attitudes and personality.
what is competency modeling
A competency model is a guideline developed by a Human Resource department that sets out the specific skills, knowledge and behavioral requirements that enable an employee to perform their job successfully.
What is workforce planning?
The process of identifying the right person for the right job at the right time at the right cost
What is recruitment?
Recruitment consists of identifying potential employees, communicating job and organisational attributes to them and convincing them to apply for available jobs
Give me 2 pros and 2 cons of internal recruitment
Pros:
1) Lower cost (no training program or anything needed)
2) Motivates employees with advancement opportunities
3) They are familiar with the company operations and norms
4) We know how they performed within the company already (more info)
Cons:
1) Creates a new vacancy
2) Employees will be too entrenched in the current culture to make changes or bring creativity
3) Employees not selected will be bitter
Give me 2 pros and 2 cons of external recruitment
Pros:
1) Bring new ideas (and change into the company)
2) Get skills we don’t currently have
Cons:
1) More expensive
2) Lack of their prior performance data
3) Has to learn company operations and culture
4) May demotivate existing workforce
What does the internal or external recruitment decision depend on?
The type of position I am aiming to fill
What’s selection?
Selection is deciding which applicants or candidates should be appointed to jobs
Who we choose based on a prediction about the performance that can be expected of the candidate for a position
Typical steps of the selection process
- Application forms
- Selection test
- Selection interview
- Reference checks
- Physical exam
- Job offer
What is implicit bias
Unconscious beliefs that people behave in certain ways. Makes people unintentionally engage in discriminatory behaviours against other people
What is the contrast effect
Interviewers can allow the experience of interviewing one candidate affect the way they interview others who are seen later in the selection process