PM Flashcards
(63 cards)
What are the 12 principles of Real Estate Management in the RICS Professional Statement 2016?
- Act in an honest, fair, transparent and professional manner
- Carry out work with due skill, care and diligence
- Ensure clients are provided with fair and clear terms of business
- Avoid Conflicts of Interest and deal with them openly
- Not to discriminate unfairly in dealings
- All communications with clients are fair, decent, clear and timely
- All advertising and marketing is honest and truthful
- Client money is held separately and covered by adequate insurance
- Hold appropriate PII/errors or omissions insurance
- Make clear the identity of your client and obligations to each party
- Give realistic assessments of selling prices/rents/financial costs
- Ensure all meetings, inspections and viewings are conducted in accordance with client wishes
These principles guide ethical and professional conduct in real estate management.
What are the key aspects of property management?
Ethics -Duty of care as a real estate manager, Dealing with conflicts of interest, Corporate social responsibility.
Securing instructions – Terms of Engagement and offering services to other parties.
New lettings and Lease renewals – General principles of negotiating lease terms and agreeing heads of terms.
Managing real estate – Collection of rent, repairs, insurance and service charges.
Portfolio and Asset management – performance measurement, security of capital and principles of portfolio management.
Ending an instruction – Written confirmation and the handover of information.
Safety and security – Confidentiality and data protection, H&S and personal safety
Business management – advertising services, complaints handling, PII and holding clients’ money.
Ethics in property management is crucial for maintaining trust and integrity in the industry.
What does managing real estate entail?
- Collection of rent
- Repairs
- Insurance
- Service charges
Effective management of real estate ensures the property remains in good condition and financially viable.
What are the key features of the RICS Guidance Note on Commercial Property Management in England & Wales 2011?
- Best practice guide for commercial property managers
- Focus on efficiency, effectiveness, and accountability
- Primary duty of care with the landlord
- Advice on rent collection, service charge, managing buildings, H&S, and procurement
- Summary of statute law and model terms of engagement
This guidance is essential for compliance and best practices in commercial property management.
What should be considered regarding alienation in leases?
- Always read the lease
- Assignment vs. Underletting - Assignment – New tenant has a direct relationship with the landlord.
- Underletting – New sub-tenant has a direct relationship with the tenant and pay them the rent who pays the landlord.
- Alienation clauses (absolute, open, restrictive) - allowing alienation (open), subject to some conditions (qualified) or not allowing (absolute).
- Landlord’s consent not to be unreasonably withheld
Understanding alienation is crucial for tenants and landlords in lease agreements.
Under what circumstances would you prefer to underlet rather than assign?
- Lease requirement
- Part of demise not whole
- Market rent is higher than passing rent
- Future reoccupation intentions
- New party has lesser covenant strength
Underletting can be advantageous in specific scenarios, particularly when lease terms dictate.
What actions should be taken when dealing with an application to assign or underlet?
- Read the lease
- Confirm tenant undertaking
- Assess proposed rent
- Evaluate investment value impact
- Check lease terms for request permission
- Determine grounds to withhold consent
- Assess proposed tenant’s covenant strength
- Is there a rent deposit or AGA
- Client provided with a reccomendation
- Obtain client approval
- Draft license if consent is granted
Following these steps ensures compliance with lease terms and protects the landlord’s interests.
What is the Landlord and Tenant (Covenants) Act 1995?
- Relates to assignment of leases
- Came into force on 1 January 1996
- Abolishes privity of contract for new leases
- Allows landlords to set conditions for assignee approval
- Introduces Authorised Guarantee Agreements (AGA)
This Act significantly alters the dynamics of lease assignments and obligations.
What does the RICS Professional Statement Code for Leasing Business Premises 2020 state on assignment and underletting?
- Tenants should be allowed to assign the whole premises with landlord’s consent
- Consent not to be unreasonably withheld
- Requirement for an AGA clause clearly stated
- Tenants should be allowed to underlet under similar conditions
This code aims to protect tenant rights while maintaining landlord interests.
What are alterations in the context of property leases?
- Works carried out by a tenant during the lease
- Usually require landlord’s written approval
- Subject to reinstatement at lease end
- Some works may not need formal consent - such as demountable partioning.
Alterations can enhance property usability but need to be managed carefully to avoid disputes.
What is a licence for alterations?
- Completed before works commence
- Obtain an undertaking for costs at the commencement of the instruction.
- Two useful functions - Protects parties during rent review and dilapidations at the end of the lease
- Typically requires reinstatement at lease end
Licences for alterations are crucial for ensuring compliance with lease terms regarding property modifications.
What are the actions required for a licence to alter?
- Read the lease to see if you need landlord approval
- Request full plans and specifications
- Obtain undertakings for costs
- Document all alterations in the licence
- Assess long-term property impact
- Ensure compliance with planning and building regulations
- Check Equality Act 2010 and CDM 2015 compliance and there is RAMS and public liability insurance in place.
- Provide client report
- Instruct lawyer to prepare the licence
- Inspect completed works
These actions help mitigate risks associated with alterations made by tenants.
How does the Landlord and Tenant Act 1927 impact alterations?
- If a lease prohibits improvements being made without LL consent, section 19 of the Act imposes a proviso that such consent cannot be unreasonably withheld or delayed.
- If the Section 19 procedures have been followed, the LL may be obliged to pay compensation for alterations that may constitute as improvements.
This legislation aims to balance tenant rights with landlord interests regarding property enhancements.
What are dilapidations?
- Negotiations to restore property to original condition assuming there is a repairing liability.
- Check lease terms for repairing liability and any Schedule of Condition and if any licences to alter were granted.
- Tenant usually required to return building to original state
Dilapidations play a crucial role in property management and lease negotiations.
What can a tenant do before lease expiry regarding dilapidations?
- Complete agreed works
- Pay landlord to carry out works
Taking proactive steps can help tenants mitigate potential disputes over dilapidations.
How do you start the dilapidation process?
- Serve Section 146 notice in accordance with the 1925 Law of Property Act.
- Most schedules served informally as drafts first
- Claim is limited to either the cost of then works or in accordance with Section 18 of the Landlord and Tenant Act 1927 – the diminution value of the reversionary interest (the difference in value of the property upon possession had the covenant s to repair and decorate not been undertaken)
- If a LL proposes to demolish or substantially refurbish, the value of the reversion could be nil.
Initiating the dilapidation process requires careful adherence to legal procedures.
What are the three forms of dilapidations schedules?
- Interim Schedule - Served by the LL or T during the leases with at least 3 years remaining.
- Terminal Schedule - Served in last 3 years of the term.
- Final Schedule - Served at or after lease expiry/break date when the Tenant is out of occupation and the LL wants to agree a claim for damages.
Different schedule types serve specific purposes throughout the lease term.
What is the format of a dilapidations schedule?
- Outline repairing obligations
- State remedy and cost of breach
- Include loss of rent if appropriate
- Fees for surveyors and lawyers
- Conduct negotiations on a without prejudice basis
- If agreement not reached, LL surveyor may be required to prepare a Scott Scheduled for the Court/ADR setting out a summary of the LL and T position.
A well-structured dilapidations schedule is essential for clarity and legal compliance.
What are the key features of the RICS guidance note on dilapidations, 2016?
- Aim to reduce claims between landlord and tenant
- Guidance on diminution valuations
- Explores supersession – the provision that the LL can only claim the amount lost because of the T breach of lease.
- Relates to interim and final claims in commercial property.
- Emphasises the importance of a careful and considered estimate of loss.
- Both parties are to keep to the agreed timescale.
- Parties in a dispute are expected to act reasonably and make genuine endeavours to settle
- Separates the role of a surveyor as ‘advisor’ prior to the litigation and ‘expert witness’ in any litigation.
- The ‘quantified demand’ is the complete statement of costs that are sought in damages – to include construction costs and other ancillary and consequential costs.
This guidance promotes fair and efficient resolution of dilapidation claims.
What are usual reasons why a dilapidations settlement is not agreed?
- Lease not on full repairing terms
- Reinstatement not required by landlord
- Schedule of Condition limits liability
- Property to be demolished or refurbished
- Tenant in administration
- Agreement to roll over claim between the LL and T
- Use of the diminution in value cap.
Identifying these reasons can help in negotiations and understanding potential settlement barriers.
What are the key features of insurance in a lease?
- Usually landlord’s responsibility to arrange
- Covers reinstatement for various perils (fire, storm, flood, subsidence, loss of rent & Service Charge, theft, terrorism, public liability) plus VAT and fees, site clearance/fencing/demolition and inflation and loss of rent cover.
- Insurance Act 2016 introduced accountability for insurers
- RICS designated professional body for insurance matters from Feb 2005.
- Insurance premium tax is levied on premiums.
Proper insurance management is crucial for protecting both landlord and tenant interests.
What actions should a property manager take when obtaining a vacant building?
- Building Insurance – tell the insurers it is empty and note their requirements
- Maintain fabric of the building
- Obtain an EPC and consider MEES.
- Remove any combustible material and clear the building
- Undertake and record regular inspections for insurance purposes.
- Undertake a H&S and Fire safety risk assessment.
- Inform the rating authority
- Arrange security and decommission services and isolate power supplies.
- Seal up the letterbox to secure unit and prevent arson.
- Planned maintenance program to include service of plant.
- Set frost controls and drain down water.
- Agreement of a disposal strategy and marketing initiatives
- Maintain the asbestos register
- Landscaping/gardening
- Registered squatting is a criminal offence which can be subject to police action (Legal Aid, Sentencing& punishment Offenders Act 2012). Commercial LL must rely on common law powers to use ‘reasonable force’ to remove trespassers from land usually with the use of a certified bailiff or civil legal proceedings in the county court.
Taking these actions helps safeguard the property and mitigate risks associated with vacancy.
What are the key features of rent collection?
- Two fundamental principles of rent collection are accuracy of information and timing.
- Rent usually paid on EQD 25th March, 24th June, 29th September and 25th December with the demands sent in advance.
- Check terms of lease for timing of payments and interest on arrears.
- Check whether VAT is to be levied.
- These points also relate to SC monies which are usually reserved as rents in the lease.
- Client accounting procedures must comply with current RICS regulations
- Check system in place to avoid circumstances when rent should not be collected – such as expired lease outside of 54 Act.
- Know difference between standing orders and direct debits.
Effective rent collection is vital for cash flow and financial management in property management.
What are important points in terms of the recovery of rent arrears?
- Read the lease
- Recognize warning signs
- Check for rent deposit
- Normal commercial leases allow for 2-4% interest to be paid above bank base rate 7-14 days following rent payment date.
- Read lease to establish rent recovery procedures such as AGA.
- What is current market rent and conditions if wanted to repossess unit and re-let and consider vacant possession costs such as rates.
- Consider action against guarantors, original tenants and subtenant, act promptly, seek legal advice as to options available and seek your clients instructions.
- Charge interest if allowed.
- Consider a payment plan.
Addressing rent arrears promptly can prevent larger financial issues for property managers.