Policies and Procedures Flashcards

1
Q

what’s the definition of a policy?

A

Clear statement of intent about how an organisation conducts it services

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2
Q

what’s the definition of a procedure?

A

Employees putting the policy into action

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3
Q

how does legislation influence staff?

A
  1. safe staffing levels
  2. promoting wellbeing
  3. effective supervision
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4
Q

how does legislation influence premises?

A
  1. make sure they’re kept clean
  2. hand washing facilities
  3. escape routes and exits provided
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5
Q

how does legislation influence working practices?

A
  1. encourages good personal hygiene
  2. recording and storing info correctly
  3. wearing gloves/aprons when handling hazardous waste
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