Policies and Procedures Flashcards
1
Q
what’s the definition of a policy?
A
Clear statement of intent about how an organisation conducts it services
2
Q
what’s the definition of a procedure?
A
Employees putting the policy into action
3
Q
how does legislation influence staff?
A
- safe staffing levels
- promoting wellbeing
- effective supervision
4
Q
how does legislation influence premises?
A
- make sure they’re kept clean
- hand washing facilities
- escape routes and exits provided
5
Q
how does legislation influence working practices?
A
- encourages good personal hygiene
- recording and storing info correctly
- wearing gloves/aprons when handling hazardous waste