Policys Flashcards
(5 cards)
1
Q
What is a policy?
A
Policies are a set of guidelines that members of staff must follow
2
Q
Who is covered by policies
A
If there is a complaint towards a practise, and the staff in question have followed the policies correctly then they are covered.
3
Q
monitoring polices
A
the ways in which a policy can be monitored
- collection of data
- gender of applicants for services
- complaints
4
Q
evaluation of policies
A
- this is done to see whether the policy has ensure fair representation of people from all groups of the community
- to ensure high levels of service user satisfaction
- to establish a good reputation of the organisation and local community
5
Q
targets of settings
A
After the evaluation of a practises policies the practise will have to plan and create a target which will improve their future performance.