PRELIM - TOPIC 1 Flashcards
(22 cards)
determines how the hospitality and tourism establishment’s resources best upkeep and maintain the achievement of its goals and priorities.
FACILITIES PLANNING
be it for a new or existing facility, aims to achieve certain objectives, with the ultimate aim being optimum utilization of the available space.
FACILITY PLANNING
also takes care of future business needs, such as expansion, by allowing some flexibility in the plan.
SYSTEMATIC FACILITY PLANNING
determines how an activity’s tangible fixed assets best support achieving the activity’s objectives
FACILITY PLANNING
refers to the placement of the different facility element relative to the needs of the employees, guests, suppliers and other stakeholders, together with other facilities it interfaces. It also includes its placement within the workplace or in a specific plot of land.
FACILITIES LOCATION
is a specification for the creation of a facility. for this to materialize, layout, facility systems & handling systems should be in place.
FACILITY DESIGN
refers to a plan showing the organization and relationship of the parts in a specific facility. usually include elements of the facility & handling system.
LAYOUT
The systematic arrangement of physical spaces and equipment in an environment to enhance operational efficiency andguest experience.
FACILITY LAYOUT
include those involved in the physical makeup of the facility such as interior and exterior, lighting, gas, heat, ventilation , airconditioning and water needs.
FACILITY SYSTEM
consists of the elements required for facility interactions. These would include the front-of-house and back-of-house employees who are needed to properly deliver the services of the facility.
HANDLING SYSTEM
refers to the relationship between people, technology and the factors that affect the relationship. In the tourism and hospitality industry, this is usually observed in workplace scenarios to achieve maximum comfort and productivity for employees and guests, including the stakeholders they interact with.
HUMAN FACTORS AND ERGONOMICS (HFE)
refers to a full service accommodation with reception and guest rooms generally offering private facilities with onsite restaurant and room and bar services. Additional facilities such as business centers and conference rooms are expected.
HOTEL
is open to the general public and usually has two or more of the following facilities: food and beverage, concierge, housekeeping, linen and laundry services.
HOTEL
refers to a full-service accommodation located in a more natural, relaxed environment with reception and guest rooms generally offering private facilities with onsite restaurant and room and bar services. Additional recreation facilities and tour services are expected.
RESORT
refers to a compound of buildings and facilities located in a scenic area that provides lodging, entertainment and a relaxing environment for people on vacation.
RESORT
refer to facilities, services and attractions involved in tourism, such as but not limited to travel and tour services, tour and transport services (land, air, sea), tour guiding and adventure sports services, accommodation establishments, theme parks, museums and galleries.
TOURISM ENTERPRISES
refers to any establishment offering refreshments and / or meals to the public for a fee.
RESTAURANT
refers to a store that sells or carries several lines of merchandise that are organized into separate sections
DEPARTMENT STORE
refers to a small retail establishment offering a line of goods and services.
SHOP
refers to any establishment offering sports and recreational facilities to tourists and the general public.
SPORTS AND RECREATIONAL CLUB/CENTER
refers to an institutional establishment where a collection of values objects and artifacts on history and culture, arts and sciences are displayed on exhibition for the general public.
MUSEUM
refers to any establishment that offers one or more training programs for tourism manpower development and is equipped with training facilities and equipment.
TRAINING CENTER
