PRELIM - TOPIC 2 Flashcards

(86 cards)

1
Q

is considered to be the total environment to which customers or users are exposed.

A

ATMOSPHERE

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2
Q

is sometimes described as everything that makes an impression on people.

A

ATMOSPHERE

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3
Q

such as: unusual location, spectacular view, combination of interior colors, fabrics, spaces and textures.

A

PHYSICAL ASPECTS

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4
Q

attitude of service personnel as exhibited in courtesy, ability, pleasantness and promptness.

A

NON-PHYSICAL ASPECTS

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5
Q

is best described as the response of individual to the various components that make up the atmosphere.

A

MOOD

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6
Q

Every individual experiences some type of reaction to the atmosphere that may be desirable or undesirable.

A

MOOD

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7
Q

has been identified as one of the inducements for people to dine out. Many people like to be in different surroundings to enjoy the dining experience. In addition to good food and courteous service, the diner is looking for a restaurant that offers luxury or excitement or at least something pleasant.

A

ATMOSPHERE

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8
Q

is one of the prime generators of repeat business

A

ATMOSPHERE

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9
Q

is dependent on an understanding of the perceptual awareness of individuals as sensed through sight, touch, hearing, smell, temperature and movement.

A

ATMOSPHERE PLANNING

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10
Q

space involving lighting levels, colors, eye contact with fixtures and decorator items, and the use of mirrors and screens to expand or contract the visual space.

A

SIGHT

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11
Q

perception of seat comfort, body contact, and contact with floor, tables, tableware, and upholstery fabrics.

A

TOUCH

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12
Q

perception of noise levels of conversation, kitchen sounds, outside sounds, and music.

A

HEARING

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13
Q

perception of cooking aromas, body odors, and material odors from fabrics such as linen and leather.

A

SMELL

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14
Q

perception of air temperature, relative humidity, body heat, cooking heat, radiant heat, and heat of cooked foods.

A

TEMPERATURE

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15
Q

perception of muscle activity required for access to tables and chairs, movement of servers and other customer movements.

A

MOVEMENT

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16
Q

the strongest organs that help our mind process our perception of things.

A

EYES

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17
Q

in the hospitality and tourism industry is a fundamental component in providing the total experience to not just the clientele but to all the players in the industry.

A

DESIGN

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18
Q

A facility or establishment can be divided into _________ spaces in terms of architecture.

A

EXTERIOR AND INTERIOR

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19
Q

it is a series of points that create motion. It determines a certain position and direction in space.

A

LINE

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20
Q

sturdy and masculine ; it has its moods

A

STRAIGHT

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21
Q

expresses the spirit of the Gothic, it is proud and exalted; it is inspirational

A

VERTICAL

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22
Q

represents the horizon of the seascape; it is calm and peaceful

A

HORIZONTAL

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23
Q

symbolizes the flight of geese, it is vigorous or even angry; it is action

A

DIAGONAL

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24
Q

more subtle than the straight line; it is graceful and sensitive; it is feminine; caters to the emotional rather than the physical

A

CURVED LINE

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25
are part of the surroundings, both in nature and man made environments. They are part of a human’s sensory perception and can affect one’s emotions because of a symbolism through association and synthesis.
COLOR
26
are commonly known as blue, red and yellow
PRIMARY COLORS
27
are commonly known as green, violet/ purple and orange
SECONDARY COLORS
28
are the combinations of the following colors: red-orange, yellow-orange, yellow-green, blue-green , blue-violet/ purple and red-violet/ purple.
TERTIARY COLORS
29
is an important element in communicating message of the design.
COLOR SCHEME
30
utilizes one color only
MONOCHROMATIC
31
are colors that are located opposite each other in the color wheel( example: yellow and violet/purple)
COMPLEMENTARY
32
refers to a color and the two colors besides its complement ( example yellow, red-violet)
SPLIT COMPLEMENTARY
33
are three or more colors beside each other in the color wheel
ANALOGOUS
34
the use of three colors
TRIADS
35
suggest aggression, hostility, and passion.
RED
36
enhances the appetite.
RED
37
Provides a stimulated and cheering feeling in a seemingly lazy atmosphere. This color may also give a sense of active feeling or nervousness. It provides compelling attention and may be used in dining areas, however, it should be used only in small quantities in libraries and kitchen.
RED
38
suggests life and provides a cooling effect. This color is a symbol of serenity and rebirth. It suggests hope.
GREEN
39
is also linked with light and good foods. Live plants, light, and white woods can all complement this color
GREEN
40
create the sensation of royalty and glory. It denotes happiness, however, it may also be a sign of cowardice and cheapness. Studies show that this color has a healing effect on the brain.
YELLOW
41
suggests radiant sunlight, expansiveness, and high spirits. In small doses, it can evoke cheerful, exuberant feelings and is particularly appropriate in breakfast areas.
YELLOW
42
commands attention and can be used effectively as a color accent.
YELLOW
43
provides a feeling of relief from nervousness and depression.
BLUE
44
It provides a cooling effect in the space and a sense of infinity. This color has an intellectual appeal. Symbolically, it is the color of truth which results in calm reflection when there is a heated argument.
BLUE
45
It can visually expand a room, but it does not complement most foods and should be avoided on the tabletop.
BLUE
46
pertains to a well-being and energy; however, expansive quantity should be avoided.
ORANGE
47
if used alone, it gives a sense of depression. This color is best combined with orange, yellow and/ or gold. It is suitable for living rooms and libraries.
BROWN
48
associated with heroism, passion, mystery and gorgeousness. It has a soothing influence.
PURPLE
49
provides soothing stimulation when used in a bedroom or nursery. Adding black, white or gray will provide intensity to a room.
PINK
50
which has passed a recent peak in popularity.
PEACH
51
is associated with feminine, intimate feelings. It can be effectively highlighted with deep blue, black, or white, all of which downplay its feminine overtones.
PEACH
52
is extremely effective when it is harmonized with other colors. It works well as a background or as a statement in its own right, but it is not ideal for walls because its brightness produces glare that can lead to eyestrain.
WHITE
53
can encourage turnover and are in keeping with the bright, clean atmosphere of these types of restaurants.
WHITE
54
Although _____ is traditionally associated with tabletops, it is not always the best choice because it tends to neutralize the color of the food and the tabletop pieces.
WHITE
55
has negative sociological connotations. It is associated with depression and mourning, but it can be very stylish, and it works well as an accent with all other colors.
BLACK
56
This principle can be used in restaurant design to expand a sense of space.
LIGHT AND COOL COLORS
57
advance and can be used in large rooms to keep the space from feeling vast and impersonal and instill a sense of intimacy.
DARK AND WARM COLORS
58
encourage turnover and are appropriate for fast food or casual restaurants that depend on fast turnover.
BOLD PRIMARY COLORS AND BRIGHT LIGHTING
59
create a restful, leisurely effect. Pastel color schemes, in addition to making a small room appear larger, evoke a calm atmosphere.
MUTED, SUBTLE COLORS
60
can also make a room look brighter because the brightness of a color is a function of its hue.
LIGHT
61
TRUE OR FALSE: Simply put warm colors feel right in colder climates and cool colors feel right in warmer climates.
TRUE
62
they seem to advance and convey a feeling of warmth, examples are red, orange, and yellow.
WARM COLORS
63
these are retracting colors and are cooling and relaxing, examples are blue, green and violet.
COOL COLORS
64
can be used to identify moving parts of equipment and other dangerous components.
RED
65
is commonly used for first aid equipment.
GREEN
66
Steps, landing and platforms coded with _____ paint can reduce tripping and falling.
YELLOW
67
are points and lines that create the shape of an object
FORM AND SHAPE
68
Hayri Atak – a huge floating hotel in Qatar
CIRCLE
69
Pisa Baptisery and Cathedral The Pisa Baptistery of St. John (Italian: Battistero di San Giovanni) is a Roman Catholic ecclesiastical building in Pisa, Italy.
CYLINDER
70
Amazon Spheres – Amazon Headquarters in Seattle , USA
SPHERE
71
this refers to the quality of the surface.
TEXTURE
72
stones that can reflect light and will sparkle when lighted
POLISH STONES
73
are rough and coarse, giving the building or object a feeling of strength.
RAW STONES
74
can either be man made or nature.
LIGHT
75
Lighting for a defined purpose is also termed as __________.
GENERAL LIGHTING
76
This illuminates the whole space or room. This is used if there are tasks that would require movement in the area.
GENERAL LIGHTING
77
This type of light provides emphasis to an object, a space or sometimes a wall.
LIGHTING AS AN ACCENT
78
This is used to create an ambiance that goes with the concept of a facility.
LIGHTING AS THE GENERATOR OF MOOD
79
can provide interesting points in the space. It can give a sense of direction and dimension and can produce energy and vitality.
PATTERN
80
a composition of several crisscrossing lines that gives intricacy to the design.
COMPLEX
81
they are used to add height in a small room
VERTICAL LINES
82
they can give a sense that the space is bigger or shorten the height of a tall room
HORIZONTAL LINES
83
often called the most basic design element
LINE
84
it is a design that shows general and accent lighting.
FLORAL
85
they are patterns normally related to architectural style.
MOTIFS
86
these are not limited to fur or skins, they can also be stylized representation of animals.
ANIMAL PRINTS