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Beauty Therapy L2 Tech Certificate > Principles of Practice > Flashcards

Flashcards in Principles of Practice Deck (5)
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1
Q

What does the process of sterilisation achieve?

A

Destruction of any bacteria and other microorganisms.

2
Q

When are closed questions useful?

A

When trying to gather basic facts.

3
Q

State three reasons for using open ended questions when consulting a client.

A
  • More detailed information from client
  • To allow client to ask questions
  • To ensure treatment objections are met
4
Q

Why should a therapist wear a uniform?

A
  • gives a professional identity

* acts as a piece of protective work wear

5
Q

What are three methods of communication with clients?

A
  • verbal
  • non-verbal (body language and gestures, written communication)
  • listening techniques