Privacy and Confidentiality Flashcards

1
Q

What is the difference between privacy, information privacy, and confidentiality?

A

Privacy - limited access to a person, their body, conversation, bodily functions, or objects directly associated with them

Information Privacy - the clients right to control how their personal health information is collected, used, and disclosed

Confidentiality - ethical and legal obligation to keep someones personal information secret/private

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

What is personal health information (PHI)?

A
  • identifying info about an individual (collected orally or recorded)
  • Identifying information: information that identifies an individual alone or combine with other information
  • PHI is the most sensitive type of information
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

PHI includes information about an individuals’ health/ health care history in relation to their:

A
  • physical or mental condition
  • provision of health care
  • long-term health services
    health care provider
  • health card #
  • blood//body part donation
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

What is a Custodian?

A

Organization that provides care within the health continuum and is responsive for practices/policies that ensure the confidentiality of personal health info (ie. hospital)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

What is an Agent?

A

Any person authorized by a custodian to perform services in respect of personal health info on the custodians behalf and for the purpose of the custodian (ie. nurse)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

What is PHIPA?

A
  • act that governs clients right to privacy
  • regulates the collection, use, and disclosure of personal health info
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

What is HIPA Bill 119?

A
  • revised PHIPA act with changes to certain acts that were weaker (ie. Prosecution of behaviours)
    • Strengthens PHIPA, does not replace it
    • HIPA replaced PHIPA by amending it
  • Bill 119 introduced mandatory reporting for breaches of privacy
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

Who is involved in the circle of care?

A
  • members of the healthcare team involved in the care and treatment of the patient
    • members of a clients circle can assume the client’s consent to collecting, using, and disclosing info (unless the client specifies otherwise)
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

Personal Health Information Practices?

A

1) Collecting only personal health information needed to plan care

2) Sharing information with the health care team

3) Maintaining confidentiality after the nurse-client relationship has ended

4) Not discussing client information with colleagues or in public places

5) Accessing information only for your clients (not accessing information with no professional purpose)

6) Safeguarding the security of stored information

7) Not sharing computer passwords

8) Not using standard email to send personal health information

9) Ensuring personal heath information is destroyed in a way that protects the confidentiality of that information

10) Notifying the contact person within a practice setting if a breach of confidentiality occurs

11) Ensure clients are aware of their rights concerning PHI and have consented to the collection, use and disclosure of information outside the healthcare team

12) Clients have the right to withhold or withdraw consent to disclose information

13) Respect the client’s right to see/obtain their health information, to see their health file and to request correction to the information

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

What are the 4 exceptions to disclosure without consent?

A
  1. Disclosure to others working in the healthcare system
    • if unable to maintain consent from client in timely manner, and there is a need for care
    • if misconducted is reported, and investigation will occur w/out consent
  2. Disclosure to public authorities
    • to medical officer of health - communicable disease tracing
      - workplace injuries - workplace safety and insurance board
  3. Disclosure to family
    • for contacting family of a client who is incapacitated, injured, or ill and unable to consent
  4. Disclosure for legal reasons
    • client info can be shared for a legal proceeding
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

What is a breach?

A

A breach occurs when a client’s personal health information is disclosed to a third party without their consent ​
- can be unintentional or deliberate

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

Examples of a breach?

A
  • Sharing information with others not part of the healthcare team
  • Accessing client records at the request of a health care provider not currently part of the client’s health care team
  • Accessing client records of family or friends, when the nurse is not a member of their health care team
  • Accessing your own personal health record
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

Consequences of Breaching Privacy and confidentiality for the NURSE?

A
  • fine, or suspension
  • revocation of certificate
  • loss of employment
  • investigation by info & privacy commissioner
  • negative rep of healthcare professionals
  • potential violation of provincial/federal legislation
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

Consequences of Breaching Privacy and confidentiality for the CLIENT?

A
  • embarrassment
  • increased stress
  • negative impact on health and recovery
  • barrier to development/maintenance of TNCR
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

Consequences of Breaching Privacy and confidentiality for a STUDENT NURSE?

A
  • removal from practice setting
  • investigation by:
    - university private commissioner
    - campus/local police
    - agency legal department
  • failure of professional practice
  • involuntary withdrawal from program
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

6 P’s of Social Media Use

A
  1. Professional — Act professionally at all times​
  2. Positive — Keep posts positive​
  3. Patient/Person-free — Keep posts client or person free​
  4. Protect yourself — Protect your professionalism, your reputation and yourself​
  5. Privacy — Keep your personal and professional life separate; respect the privacy of others​
  6. Pause before you post — Consider implications; avoid posting in haste or anger
17
Q

Myths of Media Use

A

MYTH #1: it is harmless if private info is disclosed if communication is only accessed by intended recipient
FACT: it is still a breach of confidentiality

MYTH #2: it is acceptable to discuss/refer to clients not by name, but by nickname, room #, diagnosis/condition
FACT: it is a breach of confidentiality and disrespects client privacy

18
Q

What is the difference between a therapeutic and social relationship?

A

Therapeutic relationships are
○ Person-centred
○ Focus is on the client
Social relationship
○ Both, client and nurse have
different needs
○ Has more flexible boundaries???

19
Q

What is a boundary?

A

Boundary crossing/violation is the point at which the relationship changes from professional and therapeutic to non-professional and personal
- Crossing the boundaries means the care provider misuses the power in the relationship to meet their personal needs rather than the needs of the client

20
Q

2 Behaviours that blur TNCR boundaries

A
  1. The relationship slips into social context
    • a small 1st step leads to related events that cultivate a negative effect
  2. The nurses behaviour meets their own need at the expense of the patients needs
21
Q

When are boundaries established?

A

EARLY
- Key to disarming, redirecting and properly channeling the concerns of apatient before they escalate​

22
Q

3 Ways to maintain the TCNR and boundaries?

A
  1. Inform the client that information will be shared with the health team
  2. Refrain from self-disclosure
    • If a client you are discharging is asking for your cell phone to text you if they have questions?
      ○Say you do not provide that info
      ○ Give them the unit extension of the place of work
  3. Refrain from offering your opinion/advice
23
Q

How to respond if a client asks you to do a treatment?

A
  • Provide information and knowledge about the treatment
  • Give pros and cons
  • Don’t use personal pronouns - ie. “I think”