(Productivity and collaboration 7%) AppExchange Basics

Question 1

What is AppExchange

Answer 1

is a market place for all tings salesforce, including apps, lightning components, flow solutions and more

Question 2

How are apps priced on AppExchange

Answer 2

many popular apps are free and other companies let you try before you buy

Question 3

how can you develop an AppExchange strategy using your business requirements

Answer 3

Ask yourself these questions

Solution type, Functionality, Budget, Stakeholder needs, Testing, Technical considerations

Question 4

what are the key elements on the AppExchange home page?

Answer 4

search bar, recommended for you, solutions by type, product and industry collections, consultants

Question 5

what are the key elements of an AppExchange listing?

Answer 5

Listing summary section: Provides images, videos, along with key details such as average ratings
Reviews tab: Obvious reasons
Expertise tab: only consultant listings have this. Highlights the products and industries the consulting firm specializes in
Listing actions bar: Let’s you save the listing to the favorites list in your AppExchange profile.

Question 6

List the way you can try an AppExchange solution

Answer 6

test drive- lets you experience the solution in a read-only developer edition org
free trial- lets you experience the solution in a writable developer edition or for a limited time period

Question 7

what’s the differences between managed and unmanaged packages?

Answer 7

Managed packages:

• Customization: Can’t view or change solutions code or metadata
• Upgrades: The provider can automatically upgrade the solution
• Org limits: The content of the package don’t count against the app, tab, and object limits in your org

Unmanaged packages:

• Customization: you can customize code and metadata if desired
• Upgrades: to receive an upgrade, you must uninstall the package from your org and then reinstall a new version from AppExchange
• Org limits: The contents of the package count against the app, tab, and object limits in your org

Question 8

what are key questions to ask before installing a package?

Answer 8

Am I installing the package in the right org?
Have I reviewed the documentation?
Who needs access to the solution?

Question 9

How can you connect with other super heroes and app exchange

Answer 9

By writing a review

Question 10

What can you use to track user adoption?

Answer 10

adoption dashboard app