Products and services Flashcards
(4 cards)
1
Q
Definition of products
A
A product is something you buy. it could also be something you rent for some period of time.
2
Q
what are the 3 products a hospitality business provides for its customers
A
Food, Beverages and accommodation.
3
Q
Definition of a service
A
A service is something that is provided for customers. services could include a gym, meeting rooms etc
4
Q
What is a personal service?
A
A personal service is something done specifically for you by others for example a massage, tennis lesson etc
