Professional Health Advice Language (AO1)

Question 1

What is the first feature representative of best practice in Professional Health Advice?

Answer 1

CLARITY

Clarity involves avoiding doubt or misunderstanding, using field-specific lexis only when necessary, and explaining jargon in layman’s terms.

Question 2

What is a key aspect of clarity in health communication?

Answer 2

Use of factual, evidence-based language

This ensures that the information provided is reliable and trustworthy.

Question 3

What type of language should be used to avoid confusion in health advice?

Answer 3

Field-specific lexis and jargon only when necessary

Overloading patients with jargon can lead to misunderstanding.

Question 4

What is an important method to ensure understanding in health communication?

Answer 4

Question/answer adjacency pairs

These pairs help both parties confirm that the right information is being conveyed.

Question 5

What is the second feature representative of best practice in Professional Health Advice?

Answer 5

MOTIVATION AND OPTIMISM

This feature focuses on what can be controlled and encourages a positive outlook.

Question 6

What should health advice focus on to promote motivation?

Answer 6

Focus on the present and future rather than the past

This helps patients concentrate on actionable steps.

Question 7

What type of motivation is preferred in health communication?

Answer 7

Intrinsic motivation

Encouraging motivation from within rather than relying on external validation is more effective.

Question 8

What is the third feature representative of best practice in Professional Health Advice?

Answer 8

EMPATHY AND COMPASSION

This feature focuses on building rapport, trust, and providing comfort.

Question 9

How can a health professional show empathy towards a patient?

Answer 9

Converging to the patient’s use of language

This helps in making the patient feel understood and comfortable.

Question 10

What is an effective way to reduce anxiety in health communication?

Answer 10

Use of hedging

Hedging can soften statements and make them less intimidating.

Question 11

What is the fourth feature representative of best practice in Professional Health Advice?

Answer 11

INCLUSION

This feature aims to make every patient feel equal and accepted.

Question 12

What type of language should be avoided to prevent stigma in health communication?

Answer 12

Labeling patients as their illness/injury/condition

Using person-first language is important for respect and dignity.

Question 13

What is an example of person-first language?

Answer 13

‘John is living with diabetes’ rather than ‘John is a diabetic’

This emphasizes the person over the condition.

Question 14

What should be tailored to suit individual patient needs?

Answer 14

Language choices

Tailoring language helps in effective communication and understanding.

Question 15

True or False: Using humor in health communication can help lighten the mood.

Answer 15

True

Humor can create a more relaxed atmosphere for discussion.

Question 16

Fill in the blank: A focus on _______ rather than negatives is essential in motivational health advice.

Answer 16

positives/strengths

This encourages a more constructive outlook on health changes.