Professional Regulations 2

Question 1

what does sexual misconduct cover

Answer 1

covers sexual harassment, sexual assault, physical examination of patients without consent or which are unnecessary and serious sexual offences

Question 2

acts of dishonesty that would lead to removal from the register

Answer 2

fraud
falsifying patient records
dishonesty in clinical trials

Question 3

when to raise concerns

Answer 3

• challenge poor practice or behaviours
• raising a concern, even when not easy to do so
• promptly telling employer and relevant authorties (GPhC) about concerns

Question 4

Can failure to raise a concern lead to FTP?

Answer 4

YES

Question 5

what is discrimination based on

Answer 5

Equality Act 2010

Question 6

Who sets the standards for practice?

Answer 6

GPhC

Question 7

How does GPhC uphold the standards?

Answer 7

• GPhC inspectors visit registered pharmacies to monitor and secure compliance with the standards
• GPhC investigates complaints about registrants and issues advice/guidance
• if registrant’s FTP impaired, GPhC can restrict/remove their ability to practise

Question 8

purpose of standards/code of ethics

Answer 8

• protects the public and profession by ensuring high standards
• ensures that a pharmacy professional’s work is of the highest standard
• maintains public confidence in the profession
• governs the conduct of pharmacy professionals within and outside of pharmacy practice
• should be agreed within profession, not imposed
• applies to pharmacists & PTs

Question 9

1st standard for pharmacy professionals

Answer 9

provide patient centred care

Question 10

How many standards are there?

Answer 10

9

Question 11

pharmacy standards

Answer 11

• all have equal importance
• all mandatory

Question 12

When do the standards apply?

Answer 12

apply to pharmacy professionals wherever they practise and whether they see patients or not

need to be met at all times – not just during working hours or whilst in the role of a registrant

Question 13

conflict of interests

Answer 13

• can arise in situations where someone’s judgement may be influenced by a personal, financial or other interest
• interests of patients before your own interests, or those of a colleague/business/organisation/close family member/friend
• maintain appropriate personal and professional boundaries with patients
• seek advice if unsure how to handle conflicts of interests
• be open about any conflict of interest you face, declaring where appropriate, as early as possible
• ensure professional judgment is not compromised by personal/financial/commercial interests, incentives targets
• refuse all but the most trivial gifts, if accepting them could be interpreted as an attempt to gain preferential treatment
• ensure that patients have access to visible info on fees/charging policies

Question 14

What is the duty of candour?

Answer 14

DUTY OF CANDOUR = must be open and honest with patients when things go wrong

Question 15

What must hc professionals do because of the duty of candour?

Answer 15

• tell patient/carer/family when something has gone wrong
• apologise to the patient
• offer an appropriate remedy or support to put matters right
• explain fully to the patient the ST & LT effects of what has happened

Question 16

duty of candour and others except patients

Answer 16

• also applies to being open and honest with colleagues, employers, other organisations and the regulators
• raising concerns where appropriate

Question 17

What is revalidation?

Answer 17

'’The process by which assurance of continuing FTP of registrants is provided and in a way which is aimed primarily at supporting and enhancing professional practice’’

Question 18

records to submit for revalidtion

Answer 18

need to submit 6 revalidation records every year:

• 4 CPD records (at least 2 must be planned learning)
• 1 peer discussion
• 1 reflective account, linked to 1+ of the standards selected by GPhC

Question 19

reviewing revalidation records

Answer 19

• records selected (randomly/targeted)
• if record passes, registrant won’t be selected for next 2 years
• review carried out against set criteria

Question 20

What registrants would have records reviewed every year?

Answer 20

• if registrant has had to undertake measures following review of their records
• Hx of poor compliance with any GPhC standards
• records submitted late without good reason

Question 21

What happens if records reviewed are below the standard?

Answer 21

• registrant entered into period of remediation
• have another chance to submit the records
• if not met 2nd time, rules/procedures followed
• rare that registrant removed from register

Question 22

insurance for pharmacists

Answer 22

• legal requirement for pharmacy professionals to have professional indemnity insurance
• on registration/renewal with GPhC, required to acknowledge you have appropriate insurance
• can be provided by employer or can be purchased
• must provide appropriate cover for the work you do (appropriate to nature and extent of risks in your practice so enough compensation will be paid if claim made against you)