Professional Standards

Question 1

What are the 5 principles of care?

Answer 1

-Dignity & Respect
-Compassion
-Be Included
-Responsive care and support
- Wellbeing

Question 2

What does dignity and respect mean?

Answer 2

-My human rights are respected and promoted
-I am respected and treated with dignity as an individual
-I am treated fairly and do not experience discrimination
-My privacy is respected

Question 3

What does compassion mean?

Answer 3

• I experience warm, compassionate and nurturing care and support.
  -My care is provided by people who understand and are sensitive to my needs and my wishes.

Question 4

What does be included mean?

Answer 4

-I receive the right information, at the right time and in a way that I can understand.
-I am supported to make informed choices so that I can control my care and support
- I am included in wider decisions about the way the service is provided, and my suggestions, feedback and concerns are supported.
-I am supported to participate fully and actively in my community.

Question 5

what does Responsive care and support mean?

Answer 5

-My health and social care needs are assessed and reviewed to ensure I receive the right support and care at the right time.
-My care and support adapt when my needs, choices and decisions change.
-I experience consistency in who provides my care and support and in how it is provided
-If I make a complaint it is acted on.

Question 6

what does wellbeing mean?

Answer 6

-I am asked about my lifestyle preferences and aspirations and I am supported in achieving these
-I am encouraged and helped to achieve my full potential.
-I am supported to make informed choices, even if this means taking personal risks
-I feel safe and I am protected from neglect, abuse or avoidable harm.

Question 7

What are the 5 standards?

Answer 7

1. I experience high quality care and support that is right for me
2. I am fully involved in all decisions about my care and support.
3. I have confidence in the people who support and care for me.
4. I have confidence in the organisation providing my care and support
5. I experience a high-quality environment if the organisation provides the premises.

Question 8

What is a team?

Answer 8

-a team is a group of individuals who work together to produce products or deliver services.
-They share goals and are held mutually accountable for meeting them.
-They are interdependent in their accomplishment.

Question 9

What is conflict resolution?

Answer 9

its the process that two or more parties use to find a cordial solution to a problem.

Question 10

What is the bruce tuckman theory =?

Answer 10

-Focuses on the way a team tackles a task from the initial formation of the team.
-focuses on 4 stages

Question 11

What are the four stages of team development?

Answer 11

1. Forming
2. Storming
3. Norming
4. Performing

Question 12

what is forming?

Answer 12

1. The first stage of the team building
   2.