Project Management Foundations: Teams Flashcards
What are the four elements of emotional intelligence?
Self-awareness, which is knowing who you are, identifying your strengths, your weaknesses, and your personal values.
Self-regulation, which is the ability to control how you respond to a situation, keeping yourself from responding in negative ways or destructive ways.
Social awareness, which includes empathy, understanding how other people feel and why they feel that way.
Relationship management, which involves building relationships with other people and knowing how to maintain healthy relationships.
What are the three steps we go through in any transition?
First, we go through a period of ending or letting go.
Then we go through a period of uncertainty called the neutral zone.
Finally, we move into a period called the new beginning. This happens when we’ve come to accept the changes that have occurred and we’re ready to move on and get back to work.
What are the five dysfunctions of a team?
The absence of trust.
The fear of conflict.
Lack of commitment.
Avoidance of accountability.
Inattention to results.
What are the three different kinds of matrix organizations?
A weak matrix is when someone is assigned to a project but their functional boss is still in charge of important things like performance reviews and promotion opportunities.
In a strong matrix, they’re still part of a functional group, but those important decisions like performance reviews and promotions are made by the project manager they’re working for.
In a balanced matrix, those decisions are shared e
