Project Management Fundamentals & Core Concepts Flashcards

1
Q

What does the Tuckman ladder describe?

A

team development (forming, storming, norming, performing, adjourning)

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2
Q

When can you move to project closure?

A

Once all deliverables are completed. Deliverables do not have to be accepted first.

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3
Q

Name the 8 Project Performance Domains

A

Stakeholder
Team
Development Approach & Life Cycle
Planning
Project Work
Delivery
Measurement
Uncertainty

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4
Q

Slack is also known as ________

A

float

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5
Q

Which issue typically causes the most conflict over the life of a project?

A

schedule

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6
Q

What are hygiene factors?

A

environmental context of your work, such as your company’s policies, your co-workers, your supervision, pay, and benefits. Hygiene factors may create job dissatisfaction, and the role of management should be to neutralize the negative effects

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7
Q

Project Management Process Groups

A
  1. Initiating
  2. Planning
  3. Executing
  4. Monitoring & Controlling
  5. Closing
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8
Q

How is the expected monetary value (EMV) calculated?

A

Risk event probability x risk event impact

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9
Q

What is the difference between an RFQ and RFP?

A

An RFQ is sent when a business already knows what they want to purchase and only needs more information about the price, and an RFP is sent when a business needs more detailed information about the product or service itself.

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10
Q

What’s the difference between crashing & fast tracking a project as schedule compression techniques?

A

Crashing involves the addition of resources to a project, whereas fast tracking involves the performance of activities in parallel

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11
Q

What is the Rule of Seven

A

On a control chart, when seven consecutive data points fall on the same side of the mean, either above or below, the process is said to be out of control and in need of adjustment. All the seven points may be within the control limits.

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12
Q

What is the primary difference between management & contingency reserves?

A

Management reserves - for identified risks
Contingency reserves - for unknown events

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13
Q

What does PERT stand for?

A

Performance evaluation and review technique

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14
Q

What is a secondary risk?

A

A new risk that is created when responding to the first risk that’s solved

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15
Q

What is the most accurate form of budgeting?

A

Bottom-up estimating

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16
Q

What is the Balanced Scorecard methodology?

A

Converts an organization’s value drivers (customer service, innovation, operational efficiency, & financial performance) into a series of defined metrics

17
Q

What form of contract is the most common

A

Firm fixed price

18
Q

What is an Ishikawa diagram?

A

Used to examine defects in deliverables & possible causes & effects of the problems