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Project Management (CAPM) Exam > Project Management Overview Lecture > Flashcards

Project Management Overview Lecture Flashcards

1
Q

Clarifying and refining a project overtime is a term known as

A

Progressive Elaboration

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2
Q

Unwanted, uncontrolled changes, customer requests

A

Scope creep

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3
Q

Project vs. operational work: what is operational work?

A

Operational work is ongoing, and repetitive

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4
Q

Allow the organization to meet strategic goals? (project vs. operations? )

A

Project

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5
Q

Allow the organization to thrive and last

A

Operations

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6
Q

Project management main responsibility

A

Keep expectations realistic and in line with a project’s objectives

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7
Q

As a project manager you need to balance these 4 factors (BSQS)

A

Balance changes demands of :
Budget
Schedule
Quality
Scope

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8
Q

Manager main roles

A

Meets project’s objectives
Balance Stakeholders Expectations
Update project’s plans

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9
Q

A project manager’s value is assessed based on three questions:

A

What you know? (knowledge)
What you can do? (Performance)
What you are like? (Personal)

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10
Q

Knowledge areas for project’s managers Project …

A

Integration
Scope
Schedule
Cost
Quality
Resources
Communication
Risk Management
Procurement
Stakeholders

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11
Q

Performance competencies for project’s comes from

A

Qualifications
Experience
Skills

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12
Q

Organization groups work in ways they can manage them (3 groups)

A

Portfolios
Programs
Projects

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13
Q

A collection project, programs, and ongoing work is…

A

Portfolios

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14
Q

Organization runs portfolios based on their____

A

strategic goals.

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15
Q

A group of related projects and ongoing work

A

Program

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16
Q

Why do managers put projects and ongoing work

A

Schedule
Priorities
Shared resources

17
Q

This provides better control of related project and ongoing work

A

Programs

18
Q

__________Feeds back to program

A

Projects

19
Q

Projects consolidates to

A

Program benefits

20
Q

A person or an organization that is either affected by the project or influenced by the project is a

A

Stakeholder

21
Q

Key stake holders

A

Project Sponsor
Customers
Vendors
Business Partners
Operational stakeholders
Project manager and team

22
Q

Act as the interface between all stakeholders of the project

A

Project Manager

23
Q

4 necessary qualities for a project manager

A

Good communication skills
Motivate
Persuade
Negotiate

24
Q

Project Management Office Roles:

A

Provide support functions or directly manage project
Risk, policies, and documentation
Audit to monitor a project’s compliance, with policies, procedures, and templates

25
Q

Portfolio Review Board Roles: What are they responsible for, and what do they analyze:

A
  • Project selection and prioritization
  • They analyze Value, risk, and likely return on investment
26
Q

Who is in overall control of many groups of projects and programs?

A

Portfolio Manager

27
Q

May act as a liaison between

A
28
Q

May be both an organizational and project stakeholder

A

Sponsor

29
Q

A member of both the project team and of upper management, this team member act as a liaison?

A

Sponsor

30
Q

Responsible to manage and control groups of related projects

A

Project manager

31
Q

This group provides direct service to project teams (give examples_)

A

Functional Manager (HR manager, Finance manager, etc)

32
Q

Provides a project with skilled employees who possess technical experience for the project

A

Operational managers

33
Q

Organizational culture elements:
Rules, Value, standards, and way of communication are known as

A

Company norms

34
Q

Shared meanings developed by a group when working together______

A

Beliefs

35
Q

Belies include habits of ______and_______

A

Thinking and speaking

36
Q

Arises as accumulated shared learning of a group

A

Culture

Project Management (CAPM) Exam (4 decks)

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