Property Management Flashcards
(68 cards)
PROPERTY MANAGEMENT RICS DOCUMENTS:
RICS Commercial Property Management in England and Wales, 2nd edition Guidance note (2011)
RICS Real Estate Management, 3rd Edition, October 2016 (Professional Statement)
RICS Code for Leasing Business Premises, 1st Edition, February 2020 (Professional Standard)
Core duties of a property manager?
Collection of rent, service charge and other sums
The management of the property
What are some of the core duties of a property manager?
Liaising and reporting with the landlord
Collection of monies
Client accounts
Defaulting occupiers
Service charge
Deposits
Managing the building
Management policies
Insurance relating to the building
Occupier liaison
Energy management
Building management systems
H&S and Fire Safety
Procurement of third party suppliers
Tell me about your responsibilities for communal areas?
Ensure effective operation of the property - monitoring potential problems and seeking to comply with the service charge budget
Understand the landlords responsibilities to repair and maintain communal areas
Ensuring H&S compliance
Tell me about your responsibilities for vacant buildings
Undertake vacant unit inspections/ liaise with insurers on this
Complete a void shortfall form - so SC for the unit becomes a landlord liability
Notify the council so rates and received and paid on behalf of the client
Ensure building is safe
Talk me through the process of a tenant not paying rent and how you would remedy this:
If a tenant has not paid rent or is persistently late in the payment of rent the first thing to do is contact the tenant to discuss or meet tenant on site to discuss and find out why they have not paid, is there a reason?
Before making a decision on remedies for non-payment of rent - request to see ACCOUNTS (audited and management)
The recommended remedy will be dependent on each scenario
Payment plan
Guarantor/AGA
Draw down on rent deposit
CRAR
Statutory Demand
Surrender/forfeiture
Payment plan
Read the accounts first to see if this is justified
Will only be suitable if the tenant can actually meet payments
It is a short-term measure
Needs to be agreed in writing
Will be personal to the tenant
Guarantor/AGA
Is there a Guarantor in place? (Check the lease)
To pursue a Guarantor you would serve a Section 17 notice of the L&T Covenants Act 1995 - this allows the LL to claim against the Guarantor within 6 months
If the Guarantor settles the arrears they are entitled to take an overriding lease
Is it a new or old lease? There are still old leases in place, those pre 1st Jan 1996 - this means there would be privity of contract
When can former tenant be pursued for arrears?
If the Lease is an OLD LEASE and started before 1 January 1996
Privity of Contract was abolished by LL & T (Covenants) Act 1995
Before this, any tenant who was original tenant under lease was responsible for rent and other covenants throughout the term (even if lease had transferred to new tenant).
Or if there is an AGA in place.
Draw down on the Rent Deposit
Check that there is a rent deposit - there will be a rent deposit deed
The rent deposit deed will be attached to the lease (it will require topping up if drawn down from)
What should be considered before drawing down on rent deposit?
Tenant covenant strength - will they be able to top it back up?
Future debt - if tenant struggling, may be wise to keep deposit for future debt i.e. dilapidations
Does LL need to give T notice before drawing down on rent deposit?
Depends what it says in rent deposit deed
Benefit of drawing down on rent deposit?
Good if tenant only struggling short-term and LL wants to keep tenant in occupation
Provides relief for tenant so they can focus on recovering business
Tenant can top up deposit when more financially stable
How would you manage a rent deposit?
Comply with Rent Deposit Deed
Hold funds in separate bank account which is designated as tenant deposits
Need these funds protected in case LL becomes insolvent
CRAR
CRAR’ is only available in ‘pure’ rent arrear cases, it replaced the common law right to ‘distress for rent’.
Only Rent, VAT and Interest on that Rent are able to be recovered.
Service charges, insurance, and other charges are not capable of being recovered under this legislation.
If Rent is ‘inclusive’ when seeking recovery under CRAR the sum must be split into an element applicable for rent as only this will be recoverable - the proportion for any service charge/ rates etc. must be stripped out of the calculation.
Before recovery can be sought under the legislation, the debt must be a minimum sum, this is set at 7 days rent arrears.
Under CRAR provisions Enforcement agents require mandatory training and certification, the introduction of set costs for the industry, and regulations restricting behaviour.
Requirement for the landlord to serve a ‘NOTICE OF ENFORCEMENT’ on the tenant giving a 7 DAY notice period before sending enforcement agents.
(Creditors can go to court to request a shorter notice period if they believe there is a risk of the debtors removing goods, but this will mean more landlord costs are incurred)
Enforcement agents MUST NOT take control of good which have a value which is more than the debt together with costs. They must then wait at least 7 clear days before goods can be sold.
Can only take control of goods belonging to the Debtor
Goods necessary for the debtors personal use or in correction with employment, business, trade etc. are exempt up to an aggregate value of £1,350
Items in use by the debtor may not be taken control of if such action is likely to result in a breach of the peace.
Landlords cannot use CRAR if part of the property is being used for residential purposes.
What is CRAR?
Commercial Rent Arrears Recovery
Replaced ancient law of distress for rent
Introduced in 2014
Available to commercial Landlords to recover rent (plus VAT and interest)
No minimum amount of arrears required
What are CRAR timelines?
7 days unpaid rent
7 days notice
Enforcement Agent visits
7 days before sale of any seized goods
What goods cannot be seized under CRAR?
Perishable goods
Tools of the trade below the value of £1,350
Any goods proved to belong to a third party
What are tenants’ rights under CRAR?
A commercial tenant does have the right to delay the enforcement action once they receive this notice. They can do this by asking a court to either:
grant a delay of execution; or
set aside the enforcement notice.
Where a commercial tenant faces the CRAR process, they have the right to enter into a controlled goods agreement. This allows them to pay the rent arrears over a period of time. If they negotiate this, their goods must remain on their commercial premises.
Statutory Demand
A preliminary step to pursuing bankruptcy/winding up procedures
Advisable only when there is NO dispute about the level of arrears
Can be seen to be and AGGRESSIVE Tactic
Tenant has 21 days to pay the arrears
Used for debts in excess of £750
What is the process of serving a Statutory Demand?
Notice served and T has 21 days to pay or propose plan
After this time, LL can present winding up petition to Court
Surrender
Where L&T agrees to release the tenant from its obligations
Does not have to be consideration - can be a nil premium
Normally only done when LL is confident of reletting or wants to redevelop
I.e. If another tenant, with a better covenant, is interested, offering a higher rent etc. a surrender may be best - it would be done on a mutual basis so surrender and new lease is done simultaneously, not to put the client at risk.
Forfeiture
S146 notice is in relation to breach of repairs - tenant usually has 6 months to adhere to the notice i.e. carry out repairs etc. - should they fail to do it, after this time you can forfeit the lease.
Aggressive tactic to take back possession of the property
Check to make sure there is a forfeiture clause in the lease
Rent must have been properly demanded or received
Lease would be forfeited by the landlord entering the premises peaceably
Tenant has the right to apply to the court for relief from forfeiture and this can be delayed by 6 months
Where could you suggest forfeiture:
Where the tenant is paying below market rent, but you would only really do if you have another tenant ready to go in.
So is there grounds to forfeit the lease and is there another tenant which offers better covenant strength, possibly willing to pay a higher rent etc.
FORFEITURE FOR NON-PAYMENT OF RENT IS WALK IN POSSESSION (lease usually gives 21 days to pay rent before proceedings can commence)
FORFEITURE FOR BREACH OF LEASE/REPAIRING OBLIGATION IS TO SERVE A SECTION 146 NOTICE AND TENANT GETS 6 MONTHS.