PROW - additional information

Question 1

____of Canadians lack the literacy skills needed to succeed in Canada

Answer 1

42%

Question 2

Improving literacy contributes to

Answer 2

Economic growth
Return on public investments like healthcare
Involvement in the democratic process

Question 3

Reducing literacy rates by ___ will increase labor productivity by 2.5% and lead to a permament increase of 18billion/year in Canada’s GDP

Answer 3

1%

Question 4

Most literacy challenges can be overcome by an appropriate mix of

Answer 4

1) effective instruction 2) early learning experience 3) systematic assessments 4) appropriate intervention

Question 5

Always use ____ over ____

Answer 5

That….Which

Question 6

What is a Direct Claim

Answer 6

• Correct a wrong
• Customers to a company (refund)
• Business writing a sub contractor

Question 7

What kind of tone should be employed for a Direct Claim

Answer 7

• Formal, professional
• Concise and Direct
• Open with a clear solution

Question 8

Letter (outside)

Answer 8

Informal, Short Report

Question 9

Memo (inside)

Answer 9

informal, short, organized with headings

Question 10

Manuscript

Answer 10

Formal, large report

Question 11

Analytical Report

Answer 11

Compares recommendations

Question 12

Informational Report

Answer 12

Provides information