Public Interaction Flashcards

(12 cards)

1
Q

What distinguishes customer needs from wants in product design?

A

Needs are essential features required for safety and functionality (e.g., fire-retardant materials), whereas wants are non-essential features that enhance desirability or status (e.g., designer labels).

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2
Q

Why must manufacturers address customer needs regardless of consumer demand?

A

To comply with safety regulations and ensure the product is fit for purpose, even if consumers do not explicitly request these features.

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2
Q

What is the purpose of market research in product development?

A

To gather up-to-date information on consumer needs and preferences, enabling designers to create or improve products that effectively meet market demands.

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3
Q

How does effective market research influence product success?

A

By ensuring the product aligns with target audience expectations, thereby increasing the likelihood of market acceptance and sales.

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4
Q

What factors constitute market trends affecting product design?

A

Fashion, styling, economic conditions, technological advancements, lifestyle changes, and environmental considerations.

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5
Q

How should designers respond to market trends?

A

By adapting products to align with current trends, ensuring relevance and competitiveness in the market.

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6
Q

What is a target audience in the context of product design?

A

A specific group of consumers identified as the intended users of a product, characterized by shared demographics or interests.

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7
Q

How does understanding a niche market benefit product design?

A

It allows designers to tailor products to the specific needs and preferences of a focused consumer segment, enhancing product appeal and market success.

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8
Q

What are incremental changes in product development?

A

Small, continuous improvements made to a product based on customer feedback or technological advancements, enhancing functionality or user experience.

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9
Q

Can you provide an example of an incremental product change?

A

Dyson’s introduction of a cyclonic suction system and a bagless dust collection method in vacuum cleaners improved performance and user convenience

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10
Q

What factors influence consumers when choosing between products?

A

Product functionality, features, performance, aesthetics, price, compatibility with existing technology, and unique selling points (USPs).

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11
Q

What is a Unique Selling Point (USP), and why is it important?

A

A USP is a distinct feature or benefit that sets a product apart from competitors, making it more attractive to consumers and enhancing marketability.

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