Purposive Communication Flashcards

(23 cards)

1
Q
  • It is the communication environment or setting.
  • Refers to the emotional state or atmosphere associated with a message or conversation.
    -It’s the feeling the sender intends to convey or the feeling the receiver perceives. Mood is distinct from tone, which is the author’s attitude toward the subject matter
A

Mood

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2
Q

Ethical communication involves sharing information in a manner that is honest, truthful, clear, and responsible. It emphasizes building trust, understanding different perspectives, and avoiding harm or deception. Key aspects include being truthful, transparent, and respecting the audience and their needs. No falsified information.

A

“Glaring grammar incorrectness” means a very obvious and noticeable error in grammar. The word “glaring/obvious” emphasizes that the mistake is easily seen and cannot be overlooked. It highlights that the error is severe and impactful, as opposed to a minor or insignificant mistake

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3
Q

Sexism is prejudice or discrimination based on someone’s sex or gender. It can manifest in various ways, including beliefs about the inherent superiority or inferiority of one sex over another, and the assignment of gender roles and stereotypes. These beliefs can lead to discrimination in areas like the workplace, education, and public life

A

Ageism is discrimination or prejudice against someone because of their age, particularly older adults, but also potentially younger adults. It involves negative stereotypes, prejudice, and discriminatory actions. Ageism can manifest in various forms, including age-related stereotypes, negative attitudes, and discriminatory practices in the workplace, healthcare, and other areas of life

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4
Q

Cultural relativism is the idea that all cultural practices and beliefs should be understood within their own context, without imposing external standards or judging them as superior or inferior. It emphasizes the importance of understanding and respecting cultural differences. In essence, cultural relativism suggests that there is no universal moral truth, and what is considered right or wrong, good or bad, depends on the specific cultural norms and values

A

For effective communication to take place in a global setting

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5
Q

It is a term to refer communication that takes place between people of different races

A

Interracial Communication

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6
Q

Term used to refer to a communication that occurs between people from the same ethnic group

A

Intracultural communication

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7
Q

Intracultural communication involves interactions between people from the same culture, while intercultural communication involves interactions between people from different cultures. Intracultural communication often assumes shared understandings and values, whereas intercultural communication requires greater awareness and accommodation of diverse perspectives

A

Inter - you and other (different)
Intra - you alone (same)

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8
Q

Clarity refers to the state of being understandable and free from ambiguity, while authenticity means being true to oneself and genuine.

A

Clarity is about making things easy to understand. It ensures that information is conveyed accurately and effectively, preventing misunderstandings. Clarity can lead to increased efficiency, better decision-making, and stronger communication

Authenticity is about being genuine, real, and true to one’s self. It builds trust and fosters genuine connections by aligning words and actions with inner beliefs. Authenticity can lead to increased trust, stronger relationships, and a greater sense of integrity.

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9
Q

A fallacy in communication is an error in reasoning or argument that can weaken or invalidate a message. It’s a flaw in the logic or structure of an argument that makes it less persuasive or less effective. Understanding and avoiding fallacies is crucial for effective communication.

A

The red herring fallacy is a logical error where someone introduces an irrelevant topic to distract from the main issue in a discussion. It’s like using a smelly fish (a red herring) to throw hunting dogs off the scent of their prey, diverting attention from the original target. This fallacy can be used intentionally to manipulate a conversation or unintentionally due to a lack of relevant response or getting overly emotional

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10
Q

An argument/fallacy that claims an initial action will trigger a series of other events leading to an extreme or undesirable outcome

A

Slippery Slope Fallacy

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11
Q
  • memorized speech
  • a formal public speech, often delivered at a ceremony, that is carefully planned and rehearsed, rather than being impromptu. It usually has a serious or celebratory tone and is designed to inform, persuade, or honor. Orations can be delivered at events like graduations, funerals, or commemorative ceremonies
A

oration

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12
Q

Is a speech is a type of public speaking where the speaker delivers a prepared speech with limited preparation time, typically using brief notes or an outline.

A

An extemporaneous

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13
Q

is a type of formal letter that aims to explain, describe, or inform the reader about a specific topic or situation.

A

An expository letter

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14
Q

When person wishes to know more about any information, he should write this letter

A

Inquiry letter

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15
Q

Writing an academic or business letter, what information should be contained in the first, second , last paragraph

A

1st Paragraph: background or purpose of writing

2nd Paragraph: Specific Information/Content

3rd Paragraph : Final Paragraph (often called the closing, summarizes the letter’s purpose, requests any necessary action)

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16
Q
  • is the polite phrase that concludes a business letter before the sender’s signature. Common options include “Sincerely,” “Best regards,” or “Yours truly.” The chosen phrase should match the formality of the letter and your relationship with the recipient
A

The complimentary close

17
Q
  • in business or formal letter it is the part of the paragraph where the expression and gratitude for the recipient be found
  • in a business letter, often called the closing, summarizes the letter’s purpose, requests any necessary action
A
  • Final Paragraph
  • A final paragraph summarizes the main points of an argument or essay, while a complimentary close is a polite phrase that ends a letter before the signature. The final paragraph provides a concluding summary, while the complimentary close is a formal sign-off
18
Q
  • It is used to effectively analyze an organization’s status to achieve improvement
  • In business it is a tool used to evaluate a company’s internal and external environment to identify factors that can impact its success. It’s often represented as a grid with four quadrants, helping to analyze what a company does well, what areas need improvement, and what external factors could affect its performance
A
  • SWOT stands for Strengths, Weaknesses, Opportunities, and Threats. A SWOT analysis
19
Q

Refers to a document that encompasses all facets of a subject matter

20
Q

Type of report to present the status of the company’s project

A

Progress Report

21
Q
  • evaluates the practicality and desirability of a proposed project or solution, helping decision-makers choose between different options. It determines if a plan is feasible, considering factors like cost, time, technology, and social needs. The report outlines the problem, criteria, and methodology used, ultimately providing data and reasoning to support a recommendation
  • help organizations make informed decisions about projects or solutions by evaluating their viability. They assess whether a plan can be implemented successfully and if it aligns with the company’s goals and resources
A

Feasibility reports

22
Q

A resume is a concise document summarizing your professional experience, education, and skills. It’s a factual overview of your qualifications, often formatted with bullet points. An application letter (also called a cover letter) is a personalized document explaining your interest in a specific job and why you’re a good fit, typically written in full sentences

A

Resume vs Application Letter

23
Q
  • Refers to official note constructed to inform employees about certain announcements or information
  • often shortened to “memo”, is a brief, informal written message used for internal communication within an organization. It’s a way to share important information, announcements, or notifications. These are commonly used to communicate policies, procedures, or official business within an organization, often in a one-to-all format