Quality Improvement in Healthcare Flashcards
1
Q
What are the 5 categories of the APA standards of practice (2011)?
A
- Rights & needs of clients
- Practice services
- Practice management
- Physical environment
- Quality physiotherapy
2
Q
How could a practice demonstrate they meet the rights & needs of clients?
A
- Respect
- Privacy
- Informed consent
- Client communication
- Culturally appropriate care
3
Q
How could a practice demonstrate they meet practice services?
A
- Compliance
- Responsive healthcare
4
Q
How could a practice demonstrate they meet practice management?
A
- Strategic plan
- Operations
- Practice communication
- Human resource management systems
- Credentials
- Confidentiality and privacy
- Collection
- Security
- Use and disclosure
- Access
- Risk management
- Occupational health and safety
- Manual handling
- Quality improvement
5
Q
How could a practice demonstrate they meet physical environment?
A
- Practice environment
- Practice access
- Equipment safety and maintenance
- Infection control standards
6
Q
How could a practice demonstrate they meet quality physiotherapy?
A
- Recognised best practice
- Professional conduct
- Clinical supervision
7
Q
What is required for QI?
A
- Developing knowledge & skills for understanding human performance, systems of care & dealing with error
- Application of methods to identify, measure & analyse problems
- Action upon the information to improve care
8
Q
What are the 6 dimensions of quality?
A
- Safety
- Effectiveness
- Appropriateness
- Consumer participation
- Access
- Efficiency
9
Q
What are the 5 phases of QI?
A
- Project identification
- Diagnostic phase
- Intervention phase
- Impact phase (re-measurement)
- Sustaining the improvement
10
Q
What are the measurement options for QI projects?
A
- Retrospective data collection (medical records, patient data, personal leave days)
- Prospective data collection (audit of practice/intervention, surveys)
