Quality in a Project Context

Question 1

What is Quality Management?

Answer 1

The discipline for ensuring outputs and benefits are delivered.

Fitness for purpose.

Question 2

What is Quality Planning?

Answer 2

Specifies the criteria used to validate that the outputs are fit for purpose and accepted by the sponsor and wider governance

Question 3

What would you expect to see referenced in a quality plan?

Answer 3

• regulations
• standards
• specifications
• the value of investing
• Acceptance criteria
• Frequency of Testing
• Requirements (test equipment)

Question 4

What is Quality Control?

Answer 4

Assessing output quality and improve where needed

Question 5

What is quality Assurance?

Answer 5

Activities that ensure the output quality standard is delivered

Question 6

List 3 differences between Quality Control and Quality Assurance

Answer 6

Process:

Control - inspections, measurement and testing

assurance - Processes and procedures, training and feedback

Time:

Control - during the deployment phase and before handover

Assurance - during the definition phase

Approach:

Control - is not flexible it is a pass or a fail but it offers the opportunity to follow up.

Assurance - Is flexible some aspects could be achieved whilst others need further development.