Quiz 1 Flashcards

1
Q

What is communication?

A

The exchange of information, emotions or ideas

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2
Q

What are examples of nonverbal communication?

A

Facial expressions
Hand gestures
Eye movement
Head and body movements
Posture

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3
Q

What are examples of verbal communication?

A

Talking
Texting
Lyrics
Poetry
Emails
Social Media
Letters

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4
Q

What is noise?

A

Anything that interferes with communication

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5
Q

What are the 3 types of noise

A

physical
physiological
psychological

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6
Q

What is physical noise?

A

actual noise

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7
Q

What is an example of physical noise?

A

horn, phone ringing, laughing

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8
Q

What is physiological noise?

A

environmental distractions

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9
Q

What is an example of physiological noise?

A

temperature of room, someone standing at the door

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10
Q

What is psychological noise?

A

distractions in the mind

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11
Q

What is an example of psychological noise?

A

boredom, excitement

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12
Q

What is the difference between Formal vs. Informal Communication

A

formal: prepared
informal: unprepared

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13
Q

Name a few attributes of effective speakers

A

Being detailed
Being expressive
Being aware of tone
Good rate of speaking

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14
Q

Constructive Criticism, why is it helpful?

A

Kindly suggesting areas of improvement

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15
Q

Why is impromptu speaking valuable?

A

prepares you for real live communication and gets you more comfortable at the podium

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16
Q

What is necessary to include in speech structure when outlining?

A

introduction (hook + thesis)
body
conclusion

17
Q

why is it important to be organized?

A

helps us stay on task and helps the audience follow you

18
Q

What is inflection?

A

The change of pitch in a word or phrase

19
Q

What is tone?

A

The emotion behind your words

20
Q

What are the best ways to prepare for a speech?

A

Practice it in the way you will be presenting it (sitting, standing, etc.)

go over it multiple times to be knowledgeable with it

21
Q

What is diction?

A

pronunciation (how we make words sound) and articulation (crisp consonants)

22
Q

What are our articulators?

A

Tongue
Teeth
Lips
Jaw

23
Q

What is the larynx?

24
Q

Define encoding

A

the process of putting words together in phrases and sentences to represent feeling and ideas (talking)

25
Define decoding
interpretation through sorting out ideas created in one's mind (listening)
26
What are the reasons for miscommunication?
- Volume - Rate - Tone - Appearance (wrong impression) - Life experiences/culture/background
27
What is ethos
Ethics: telling the truth/being honest
28
What is pathos
Emotion: appealing to audiences emotions
29
What is logos
Logic: argument from reason supported by detailed knowledge