Quiz 1 (wks 1 & 2)

Question 1

The basic listening sequence is comprised of which skills:

a) Attending, behavior, listening skills, and self-disclosure

b) Verbal underlining, attending behavior, and influencing skills

c) Open questions, closed questions, attending behavior, and checkout

d) Questions, encouragers, paraphrases, reflection of feeling, and summarization`

Answer 1

d) Questions, encouragers, paraphrases, reflection of feeling, and summarization`

Question 2

The skills that comprise the basic listening sequence are most likely to be used in which stage of a well-formed interview

a) Re-story - working

b) Story and strengths - gathering data

c) Goals - mutual goal setting

d) Relationship - initiating the session

Answer 2

b) Story and strengths - gathering data

Question 3

The level of empathy conveyed to your client is best assessed

a) By the client’s reaction to your statement

b) By your level of identification with your client

c) By how long you have known your client

d) By the grammatical quality of your statement

Answer 3

b) By your level of identification with your client

Question 4

When the interviewer responses are pretty much interchangeable with those of his or her client, this is

a) Subtractive empathy

b) Basic empathy

c) Additive empathy

d) All of the above

Answer 4

b) Basic empathy

Question 5

What level of empathy is demonstrated when the interview gives back less or distorts what the client has shared

a) Basic empathy

b) Addictive empathy

c) Subtractive empathy

d) None of the above

Answer 5

c) Subtractive empathy

Question 6

Emphasizing the positive asset search

a) Is a useful method to ensure a more optimistic and directed interview

b) Gives the client a sense of personal power in the interview

c) Finds positive wellness strengths upon which the client can focus

d) All of the above

Answer 6

d) All of the above

Question 7

“Robert, I’d like to know some things that have gone well for you this week?” At what stage in the five stage interview model would this question most likely occur

a) Relationship - initiating the session

b) Story and strengths - gathering data

c) Goals - mutual goal setting

d) Re-story - working

e) Action - terminating

Answer 7

b) Story and strengths - gathering data

Question 8

During the __________ stage in the five stage interview, clients might seek to learn how to live more effectively with situations or events that can not be changed at this point (e.g., sexual trauma, death, an accident, an illness)

a) Relationship - initiating the session

b) Story and strengths - gathering data

c) Goals - mutual goal setting

d) Re-story - working

Answer 8

c) Goals - mutual goal setting

Question 9

“Robert, describe an ideal solution to your problem.” At what stage of the five stage interview model would the interviewer most likely use this statement

a) Relationship - initiating the session

b) Story and strengths - gathering data

c) Goals - mutual goal setting

d) Re-story - working

Answer 9

c) Goals - mutual goal setting

Question 10

According to your text authors Ivey & Ivey, if this stage of the interview is ignored, the likelihood of chances for change may be reduced

a) Story and strengths - gathering data

b) Goals - mutual goal setting

c) Action - terminating

d) Re-story - working

Answer 10

c) Action - terminating