Quiz 2.1 Flashcards
(21 cards)
Definition
Term
Barriers such as aphasia
dementia
Techniques like reflective listening
therapeutic communication
Forms of communication including paraverbal (tone
pitch) and proxemics (use of space) in addition to verbal and non-verbal.
Failure to obtain informed consent or breach of duty resulting in patient harm.
Gross Negligence
Regulations like the Patient Safety and Quality Improvement Act that enhance confidentiality and patient safety.
Advanced Confidentiality Laws
Practices that uphold a resident’s autonomy and self-worth
such as promoting decision-making and providing individualized care.
Behaviors to avoid that can severely undermine a resident’s dignity
such as infantilization
Indicators of severe mistreatment
including multiple unexplained injuries
Signs of extreme physical harm like deep tissue injuries
multiple fractures
Steps to take when severe abuse is suspected
including contacting authorities
Proper hand hygiene techniques including surgical hand antisepsis and the use of antimicrobial agents.
Advanced Hand Hygiene
Use of advanced PPE such as N95 respirators
powered air-purifying respirators (PAPRs)
Implementing transmission-based precautions in addition to standard precautions to prevent the spread of highly infectious diseases.
Transmission-Based Precautions
The ability to provide empathetic care while maintaining professional boundaries and managing emotional responses.
Professional Empathy
Ethical principles such as beneficence
non-maleficence
Understanding the impact of cultural competence and sensitivity in providing patient-centered care.
Cultural Competence
Practicing active listening with techniques such as summarizing
paraphrasing
Using clear and concise speech while avoiding medical jargon to ensure patient understanding.
Effective Clear Speech
Formulating open-ended questions that encourage detailed responses and facilitate comprehensive patient assessments.
Advanced Open-ended Questions
Ensuring privacy by implementing strict access controls and secure communication methods for patient information.
Enhanced Privacy Measures