Quiz 4

Question 1

True or False: Planning is the process of setting objectives and
determining how to accomplish them.

Answer 1

True

Question 2

True or False: Goals and objectives identify desired outcomes or specific results that one intends to achieve.

Answer 2

True

Question 3

True or False: A plan is a statement of action steps to be taken in order
to accomplish the objectives.

Answer 3

True

Question 4

True or False: The fourth step in the planning process is to develop premises regarding future conditions.

Answer 4

False

Question 5

True or False: Setting direction is to planning while inspiring effort is to directing.

Answer 5

True

Question 6

True or False: Measuring results is to organizing while creating structures is to controlling.

Answer 6

False

Question 7

True or False: One of the benefits of planning is improving focus and flexibility.

Answer 7

True

Question 8

True or False: One of the benefits of planning is that it improves coordination and control.

Answer 8

True

Question 9

True or False: Strategic plans look three or more years into the future.

Answer 9

True

Question 10

True or False: Tactical plans typically cover one year or less.

Answer 10

True

Question 11

True or False: Strategic plans set broad, comprehensive, and shorter-term action directions for the entire organization.

Answer 11

False

Question 12

True or False: Vision clarifies the purpose of the organization and what it hopes to be in the future.

Answer 12

True

Question 13

True or False: Functional plans help to implement all or parts of the strategic plan.

Answer 13

False

Question 14

True or False: Tactical plans indicate how different operations within the organization will help accomplish the overall strategy.

Answer 14

False

Question 15

True or False: Promotion is to marketing plans while inventory is to financial plans.

Answer 15

False

Question 16

True or False: Employee training and development is to human resource plans while warehousing is to logistics plan.

Answer 16

True

Question 17

True or False: Procedures are standing plans that communicate guidelines for decisions.

Answer 17

False

Question 18

True or False: Policies are rules that describe actions to be taken in specific situations.

Answer 18

False

Question 19

True or False: Subjective opinions and statistical analysis is to qualitative forecasting while mathematical models is to quantitative forecasting.

Answer 19

False

Question 20

TRue or False: Contingency planning identifies alternative courses of action to take when
things go wrong.

Answer 20

True

Question 21

True or False: Contingency plans anticipate changing conditions.

Answer 21

True

Question 22

True or False: Contingency planning is a short-term version of scenario planning.

Answer 22

True

Question 23

True or False: Scenario planning increases an organization’s flexibility and preparation for future shocks.

Answer 23

True

Question 24

True or False: Benchmarking is the use of external and internal comparisons to plan for
future improvements

Answer 24

True

Question 25

True or False: Management by Objectives (MBO) promotes participation.

Answer 25

True