quiz

Question 1

what arranges people and resources to work toward a goal

Answer 1

Organizing

Question 2

What is a system of tasks, reporting relationships and communication linkages

Answer 2

organization structure

Question 3

What means that people and groups perform different jobs

Answer 3

division of labor

Question 4

What is the official structure of the organization

Answer 4

formal structure

Question 5

What is the set of unofficial relationships among an organizations members

Answer 5

informal structure

Question 6

What identifies the informal structures and their embedded social relationships that are archive in an organization

Answer 6

social network analysis

Question 7

What is the process of grouping together people and jobs into work units

Answer 7

departmentalization

Question 8

What are groups together people with similar skills who perform similar tasks

Answer 8

functional structure

Question 9

What is a lack of communication and coordination across functions

Answer 9

functional chimneys or silos problem

Question 10

What are groups together people working on the same product in the same areas, or with similar customers

Answer 10

divisional structure

Question 11

What are groups together people and jobs working on a single product or service

Answer 11

product structure

Question 12

What brings together people and jobs performed in the same location

Answer 12

a geographical structure

Question 13

What are groups together people and jobs that serve the same customers or clients

Answer 13

customer structure

Question 14

What combines functional and divisional approaches to emphasize project or program teams

Answer 14

matrix structure

Question 15

what brings together members from different functional departments

Answer 15

cross-functional team

Question 16

what uses permanent and temporary cross-functional teams to improve lateral relations

Answer 16

team structure

Question 17

What uses IT to link with networks of outside suppliers and service contractors

Answer 17

network structure

Question 18

What uses information technologies to operate as a shifting network of alliances

Answer 18

virtual organization

Question 19

What is the process of configuring organizations to meet environmental challenges

Answer 19

organizational design

Question 20

What is top management keeps the power to make most decisions

Answer 20

centralization

Question 21

what top management allows lower levels to help make many decisions

Answer 21

decentralization

Question 22

What is the process of entrusting work to others

Answer 22

delegation

Question 23

What gives people freedom to do their jobs as they think best

Answer 23

empowerment

Question 24

what emphasizes formal authority, rules, order, fairness, and efficiency

Answer 24

bureaucracy

Question 25

what are bureaucratic, using a centralized and vertical structure

Answer 25

mechanistic designs

Question 26

What are adaptive using a decentralized an horizontal structure?

Answer 26

Organic designs

Question 27

What allows a worker to complete a full-time job in less than five days

Answer 27

compressed workweek

Question 28

flexible working hours give employees some choice in daily work hours

Answer 28

flexible working hours

Question 29

involves using IT to work at home or outside the office

Answer 29

Telecommuting

Question 30

What splits one job between two people

Answer 30

job sharing

Question 31

what is a system of shared beliefs and values guiding behavior

Answer 31

organizational culture

Question 32

What are clear, well defined, and widely shared among members

Answer 32

strong cultures

Question 33

what is the process through which new members learn the culture of an organization

Answer 33

socialization

Question 34

What is what you see and hear when walking around an organization

Answer 34

observable culture

Question 35

What is found in the underlying values of the organization

Answer 35

core culture

Question 36

what are beliefs and values shared by organization members

Answer 36

core values

Question 37

What actively develops, communicates, and enacts shared values

Answer 37

value based management

Question 38

what uses language and symbols and actions to establish and maintain a desired organizational culture

Answer 38

symbolic leader

Question 39

what involves practices that create meaning and shared community among organizational members

Answer 39

workplace spirituality

Question 40

what is the process of taking a new idea and putting it into practice

Answer 40

innovation

Question 41

what results in better ways of doing things

Answer 41

process innovations

Question 42

what results in new or improved goods or services

Answer 42

product innovations

Question 43

what results in ways for firms to make money

Answer 43

business model innovations

Question 44

what reduces the carbon footprint of an organization or its products

Answer 44

green innovation or sustainable innovation

Question 45

what is business innovation driven by a social conscience

Answer 45

social innovation

Question 46

what pursues innovative ways to solve pressing social problems

Answer 46

social entrepreneurship

Question 47

what is the process of turning new ideas into salable products

Answer 47

commercializing innovation

Question 48

what recognizes the potential for valuable innovations to be launched from lower organization levels and diverse locations including emerging markets

Answer 48

reverse innovation

Question 49

what are special creative units set free from the normal structure for the purpose of innovation

Answer 49

skunkworks

Question 50

who tries to change the behavior of another person or social system

Answer 50

change leader

Question 51

what results in a major and comprehensive redirection of the organization

Answer 51

transformational change

Question 52

What bends and adjusts existing ways to improve performance

Answer 52

incremental change

Question 53

what is the phase during which a situation is prepared for change

Answer 53

unfreezing

Question 54

what is the phase where a planned change actually takes place

Answer 54

changing

Question 55

what is the phase at which change is stabilized

Answer 55

refreezing

Question 56

what pursues change through formal authority and or the use of rewards or punishments

Answer 56

force-coercion strategy

Question 57

What pursues change through empirical data and rational argument

Answer 57

rational persuasion strategy

Question 58

what pursues change by participation in assessing change needs, values, and goals

Answer 58

shared power strategy