RESEARCH Flashcards
(26 cards)
are commonly used to gather first-hand information from a large audience, in
the form of a survey.
Questionnaire
are questions that allow the respondent to voice their feelings and notions freely
Open-ended questions
have multiple options as answers and allow respondents to select a single option from among them.
Close-ended questions
are questions that force the reader to opt for a specific kind of answer
Leading Question
allow respondents to answer with “yes” or “no”
Dichotomous Question
have two answers with different levels of extremities written at opposite ends
Bipolar Question
ask respondents to provide a rating on a scale of 1 to 10, or “poor” to “good”
Rating Scale Question
are aimed at assessing customers’ future intentions
Buying Propensity Question
with two or more options, but only one answer is chosen.
Multiple Choice Question
A questionnaire where respondents choose from a list of predefined responses.
Close-ended questions
A questionnaire that asks respondents to rank items in order of preference.
Ranking questionnaire
What type of question format uses a series of statements to measure attitudes or opinions on a scale from one extreme to the other?
Likert Scale
In a semantic differential scale. What is the primary goal of this type of questionnaire?
To measure attitudes towards an object or concept
consists of open and close-ended questions, usually used in the field of social research
Mixed questionnaire
uses pictures as a promotion of interest to answer questions, used primarily as study material for children
Pictorial Questionnaire
are questions with misleading speculation and fantasy should be avoided
Hypothetical questions
make respondents feel uncomfortable by asking details about personal or private issues which in turn can lead to losing trust
Embarrassing Questions
should be avoided as care must be taken in designing a question to avoid hard positive and negative overtones
extreme positive/negative questions
The term with the questions in one statement.
Double-barreled question
A survey questionnaire measures the intensity of an opinion using a range of values.
Rating Scale questionnaire
A survey questionnaire involves giving respondents a scale of numeric values to indicate the degree of their response.
Rating Scale questionnaire
A questionnaire used to gather specific data about a respondent’s age, gender, and occupation.
Demographic questionnaire
Which type of questionnaire is designed to measure the frequency of certain behaviors or events?
Behavioral quesitonnaire
In a Likert scale questionnaire, respondents are usually asked to indicate the extent of their agreement with a series of statements. What is typically used to measure responses?
Numbers