Revision Flashcards

(35 cards)

1
Q

What is the definition of professionalism

A

The conduct aims or qualities that characterise or Mark a profession of professional person

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2
Q

What are the attributes to professionalism

A

Competence
Integrity
Reliability
Flexibility
Respect for others
Self control

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3
Q

What are the two types of fraud

A

Fraudulent financial reporting (overstating profit)

Misappropriation of assets (theft of cash)

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4
Q

What are the preconditions for fraud

A

Incentive
Opportunity
Attitude/dishonesty

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5
Q

What are the three elements for an antioxidant fraud strategy ?

A

Prevention
Detection
Response

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6
Q

What are the two types of external environment

A

Country environment (otherwise known as macro environment, general environment)

Industry environment (otherwise known as micro environment, industry/market place environment and competitive environment)

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7
Q

What models to use for country and industry environment

A

Country environment- PESTEL

Industry environment - PORTERS FIVE FORCES

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8
Q

What does PESTEL stand for ?

A

Political
Economy
Social
Technological
Ecological
Legal

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9
Q

What are the 5 factors for porters 5 forces ?

A

Power of customer
Power of supplier
Threat of new entrants
Threat of competition
Threat of substituting product

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10
Q

Factors to consider for power of customer (porter 5 forces)

A

Factors to decide if High or low
-Size of customer (e.g. large global customer)
- A brand or uniqueness in our products
- Customer willing to pay a premium

Words to look out for
- supplier
- vendor
- manufacturer

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11
Q

Things to consider for power of Supplier (porter 5 forces)

A

Factors to decide whether High or Low ?
- Size of supplier (e.g large global supplier)
- Are we willing to pay any premium

Words to look out for ?
- Supplier
- Vendor
- Manufacturer

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12
Q

What is threat to new entry (ports 5 forces)

A

What are the barriers to entry are they high or low
- parents
- government approvals
- government licences
- franchises

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13
Q

What is strategic position analysis ?

A

Anytime a questions mentions “strategic position analysis” we have to talk about;

Macro/country environment

Micro/industry environment

Internal factors
1. Human resource (experience, management competencies, expertise)
2. Financial resource ( profitability, financial position, gearing)
3. IT/Brand (goodwill, online, website)

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14
Q

What does SFA framework stand for

A

Suitability

Feasibility

Acceptability

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15
Q

When do we use the SFA framework model ?

A

We use it when we plan to acquire another company (either same country or abroad)

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16
Q

What are the areas with suitability (SFA)

A

Suitability refers to EXTERNAL factors

Home Country
Target country
Target company

17
Q

What are the areas within feasibility (SFA)

A

Feasibility focuses on INTERNAL factors

Human resource & expertise
1. Do we have acquisition experience from the past ?
2. Do we have experience of managing similar business
3. Do we have experience of working in an overseas country

Financial resource
1. Do we have funds to acquire another company
2. Look at gearing ratios

Technology & Brand

18
Q

What are the areas within acceptability

A

Focuses of FINANCIALS of target company

Will shareholders accept proposed strategy
1. NPV etc

If target company is based in another country then we have to Consider any cultural differences

Review financial projections/analysis

19
Q

Is SWOT analysis internal or external ?

A

Strengths and weaknesses are internal

Opportunities and threats are external

20
Q

What is TOWS Matrix

A

It’s like SWOT but combines the 4. Eg

SO - use your strengths to avail opportunities

WO - Remove your weakness to avail opportunities

ST - use your strength to avoid/counter threats

WT - remove your weaknesses and avoid threats

21
Q

How to know when to use TOWS Matrix ?

A

Use the TOWS matrix when

  1. A SWOT analysis will be given or
  2. You will be required to do a SWOT analysis first
22
Q

What is corporate parenting and portfolio

A

This refers to how well the subsidiaries are performing for the parent

Points to consider when evaluating a subsidiary are:
1. Industry status (growth, maturity, decline)
2. Market share % (increasing, maintained, declined)
3. Profit margin % (increasing maintained, declined)
4. BCG assessment (star, cashcow, dog, question mark)
5. Strengths / weakness / primary reason for acquisition

23
Q

What is the Ansoff growth model

A

Every company wants to grow. The below are ways for a company to grow

Market development

Diversification

Penetration

Product development

24
Q

What is mendelows stakeholder matrix

A

Organisations can divide their stakeholders into 4 groups

Keep satisfied
1. Govenerment
2. Major customers

Key players
1. Shareholders
2. Board of directors

Min effort
1. Minority shareholders

Keep informed
1. Employees
2. Community /society
3. Smaller customer

25
What is the cultural web model
This looks at why a secure organisation has the culture that they have. Cultures are made up of Power structures - leadership of organisation Organisational Structure - structure of board (eds vs neds) - structure of overall organisation (fall or flat) Control systems - is organisation cost or quality focused ? - what is reward system for employees / management Ritual & Routines - office timing, officeware, working hours etc Symbols - show off status symbol ? - expensive cars, huge offices, club memberships Stories - history of organisation
26
What is the context of change model
When a ceo brings change into a company you have to plan the change Steps for change management are; Scope (size of change) If it’s a small change (realignment) or a big change (transformation) Reason Justification for bringing change Timing When the change will be implemented Capacity/resources Does organisation have required resources (human/financial resources, technology etc) Capability Has organisation implemented such change in past (prior experience) Power Does the person implementing the change have sufficient power Readiness Are the employees ready, have they had training Resistance People will still resist and you need to manage this, talk to them or fire them etc
27
What are the four options when dealing with risk ? (T.A.R.A model)
Acceptance - accept the risk (normally adopted for minor risk) Reduction - reduce the impact Avoidance - try to eliminate Transference - transfer risk to 3rd party
28
What are the advantages of e-business
No geographical limitations More revenue Lower costs Customer convenience Improved marketing
29
What are disadvantages of e business
Not all customers use internet One time set up costs 1. Hardware 2. License 3. Website development 4. Increasing IT staff 5. Inter gestión with current system Security risk 1. Hacking 2. Viruses 3. Cyber / fraud 4. Data privacy
30
What are tools for e marketing
Seo Websites Emails Social media Online discounts Blogs/forums/influences News letters
31
What are advantages of e marketing
Global reach Lower costs 24 hour marketing Personalised marketing
32
What are the 3 v’s of big data
Volume Variety Velocity
33
Advantages of big data
Deeper insight into data Better marketing and pricing strategy Improved customer services and relationships Personalised ads New sources of revenue
34
Disadvantages of big data
Data security risk Data storage Costly Legal issues / regulation
35
Advantages of CRM
Better interaction Marketing and relationship building Sales management After sales services Analysis