Rules Of Conduct

Question 1

Rule 1

Answer 1

Members and firms must be honest, act with integrity and comply with personal obligations, including obligations to RICS

Question 2

Rule 2

Answer 2

Members and firms must maintain their professional competency and ensure services are provided by competent individuals with necessary expertise

Question 3

Rule 3

Answer 3

Members and firms must provide good quality and diligent service

Question 4

Rule 4

Answer 4

Members and firms must treat others with respect and encourage diversity and inclusion

Question 5

Rule 5

Answer 5

Members and firms must act in the public interest, and maintain public confidence in the profession

Question 6

Rule 1 Examples

Answer 6

1. Being open and transparent with clients about their fees and services.
2. Firms keep client money safe and have appropriate accounting controls.
3. Act to prevent others being misled about their professional opinion.

Question 7

Rule 2 Examples

Answer 7

1. Only undertaking work where you have the knowledge and skills
   to complete competently.
2. Check that subcontractors have the necessary knowledge, skills and
   resources to do their tasks competently
3. reflect on the work they have undertaken and its impacts, and consider how they might apply what they have learned to their future work

Question 8

Rule 3 Examples

Answer 8

1. Understanding clients’ needs and objectives before accepting any professional work
2. Undertake work in a timely manner; with due care, skill and diligence, and in accordance with RICS technical standards
3. Communicating with clients and others clearly and in a way they can
   understand.

Question 9

Rule 4 Examples

Answer 9

1. Reporting abusive labour practices to proper and recognised authorities if
   they become aware of, or suspect, them
2. Developing an inclusive culture in their workplaces, support equal access and opportunity for all, and identify and address unconscious bias.
3. Must not not bully, victimise or harass anyone

Question 10

Rule 5 Examples

Answer 10

1. Question practices and decisions that they suspect are not right, and raise
   concerns with colleagues, senior management, clients, RICS or any other appropriate person
2. Respond to complaints made against them promptly, openly and
   professionally
3. Do not dissuade complainants from approaching an alternative dispute
   resolution provider, RICS or any other regulatory body

Question 11

Test

Answer 11

Test