S 4 Flashcards
1
Q
What are the elements of S1?
A
Greeting, Reflect, relate and take ownership. Set agenda, authentication,plant seed.
2
Q
What are the elements of S2.
A
Obtain information, probe the problem,resolve and address issues, Build value, enhance.
3
Q
What are the elements of S 3.
A
Transition to relevant offer, present offer, overcome obstacles, proactively ask for the sale.
4
Q
What are the elements of S4?
A
Summarize actions, close contact, documentation, behaviors.
