safety

Question 1

anger is a ______ but aggression is a ________

Answer 1

feeling
behaviour

Question 2

some of the feelings that can underlie anger are:

Answer 2

anxiety
embarassment
fear
guilt
tired
threatened

Question 3

when someone is experiencing it anger it is important for the nurse to

Answer 3

be able to identify triggers & react appropriately

Question 4

to manage anger in others nurses need to be:

Answer 4

assertive
self-aware
observant
aware if the environment
knowledgeable
prepared
ready to intervene appropriately

Question 5

when deescalating the nurse should

Answer 5

explore why they’re angry
express empathy
use paraphrasing
do not react with anger
remain in control
clear out area/surroundings
respond quickly/honestly
keep diagnosis in mind

Question 6

medications used when an inidividual is angry/aggressive

Answer 6

-Olanzapine (calms down quickly)
-Risperidone, haloperidol (acute psychosis, agetation)
-Lorazepam (agetation)
-Fluoxetine (irritable)
-Lithium carbonate (impulse aggression)
-Carbamazepine (aggression)

Question 7

after an initial outburst of anger nurse should be aware that:

Answer 7

it usually will resurface within ~90 minutes

Question 8

once anger has resolved the nurse should

Answer 8

-explore options to address issues/unmet needs
-commit to a realistic timeframe to deal with the issue
-discuss with patient how to prevent reoccurance i..e. triggers
-do not make promises you cant deliver on

Question 9

after a aggressive incident it is encouraged the staff/nurse

Answer 9

-debreif
-avoid internalizing
-positive coping
-review facts, processes, response
-teaching provided regarding post trauma experiences