Brainscape's Knowledge GenomeTM


Top Flashcards (Certified)
All Flashcards

United Airlines Training > Safety & Service: Items > Flashcards

Safety & Service: Items Flashcards

1
Q

Amenity Kit (AKT)

A

Complimentary kit for UPB customers containing amenities for customers during their flight.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

Atlas Carriers

A

Carts/ Carriers are used to stow items needed during flight

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

Beverage Cart

A

A cart specifically designed for the aircraft; used to serve beverages.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

Blue Liner

A

A liner which is placed on top of beverage cart and service station.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

Bulk Amenities (BA)

A

Intra-Asia only; bulk amenities consisting of Dental kit, Ear Plugs, and Eye Mask.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

Bulk Silverware

A

Bulk utensils boarded for service

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

Carafe

A

This is used to make hot tea or hot water for the beverage service

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

Chef’s Tips

A

Used to assist FAs with presentation and preparation of meal selections in the premium cabins

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

Children Travel Kits

A

Includes both safety items and activities to keep children engaged during the flight. The kit is suitable for children ages 2-10 but may be given to older children as needed.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

Chillers

A

Provide chilled are and are turned on to ensure meals remain fresh during flight.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

Choice Menu

A

Name of United’s food for sale program in United Economy on most flights in the Americas.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

Coffee Warmer

A

Hot plate used to keep coffee warm

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

Cold cups

A

Blue clear cups used to serve any cold beverages

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

Condiment Caddy

A

Used to hold sugar, sugar substitute, stir sticks and serviettes during the beverage service.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

Cooling Gel Pillow (UPB only)

A

United Polaris cooling gel pillows.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

Crew Meals

A

Meals boarded specifically for pilots and FAs

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
17
Q

Crew Rest Lanyard

A

Lanyard is used to block specific seats for FAs crew rest.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
18
Q

Day Blanket

A

Provided to customers on international flights seated in UPB, PB fleet elevates services and comfort on long-haul international and p.s (premium service) flights.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
19
Q

Documentation Bag

A

International Document Nag includes all forms needed to enter the U.S and specific countries

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
20
Q

Double Carriers with Assist Pull

A

A compartment in galley which can house 2 atlas carriers. It has an assist pull in order to reach the carrier in the back.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
21
Q

Downline Catering

A

Food items boarded on one flight to be used on the next flight.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
22
Q

Economy Pillow Packs

A

Economy pillows are boarded on international flights.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
23
Q

Eco-skies Bag

A

This bag is used to collect recycling items such as soda, cans, newspapers and plastic cups.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
24
Q

First Class Blanket Tote

A

Grey tote found in overhead bin in United First, contains blue blankets for customers seated in first class.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
25
Flight Deck Pack
Placed on co-pilot seat or in forward galley. This pack contains pilot bag, Sani-com wipes, cloth wipes, large alcohol wipes, nitrile gloves, and surgical masks.
26
Food Service Check Sheet
This form provides quantity, description of items catered and if down-line catering applies.
27
FWD Galley
Forward Galley
28
Galley Drain
Used to pour out certain liquids such as hot tea or opened sodas.
29
Galley Mounted Cork- Puller
Mounted in UPB galleys on some aircrafts and are used to open corked wine bottles.
30
Half Carts
Half sized carts are used to stow service items such as soda, juice, and/or meals.
31
Hot cups
Cups used to serve hot liquids
32
Hot Towels
Provided to customers on our premium transcontinental and international flights.
33
Infant Life Vest Pouch
Provides flotation to an infant or small child in a ditching or water landing.!
34
Landing Scent Sachet
Poured onto hot towels with hot water to provide a refreshing scent to our customers.
35
Linen Bag
Used to collect soiled linens before placing in an empty atlas carrier.
36
Linen Kit
Boarded on international flight for meal service. Linens are placed on tray tables prior to starting the meal service.
37
Liquor Provisioning Form (LPF)
(International flights only) this form is filled out by galley FAs international flights for liquor provisioning in each cart.
38
Lengthy Tarmac Delay Kit
U.S department of transportation require water and snack are provided to customer within the first two hours of delay or diversion.
39
Mattress Pads (MP)
Boarded on international flights for customers in UPB
40
Meal Cart
A cart specifically designed for the aircraft. it is used to serve and/or sell in United Economy
41
Meal Order Form
A form that is used by FAs to take customer meal and beverage order.
42
Menu
Menus are distributed to customer in UPB. Menus provides customers with details about the meal served on flight.
43
MID Galley
Mid galley is located on Boeing 757, 767, 777 and 787.
44
Misting Spray
(UPB lavatory only) Boarded on international flight for UPB.
45
Motion Sickness Bag
Are placed in the seat back pocket on aircraft. It is used in case a customer is not feeling well.
46
Pajamas Tote (PJT)
Boarded on international flight for UPB
47
Pick-up Pan
Multi-purpose trays. They can be used to collect or deliver items to customers.
48
Pull Out Trays
Pull out trees are stowed in cart and are used as a serving station during a beverage service.
49
Quarter Turns
Are used to secure carriers, carts, and compartments.
50
Safe-pour Lid
Must be used anytime coffee pots are not in coffee makers.
51
Seat Belt Extension
For use on all non-airbag standard seatbelts.
52
Silver Noise Reduction Headphone (NRHT)
Headsets for UPB
53
Silver Tray
Used to serve meals and/or beverages to customers in first class
54
Spare Safety Cards
Additional safety cards in case a customer does not have one in the seatback pocket
55
Special Meals
These meals are ordered by customers with a specific dietary restriction.
56
Spring-loaded Quarter Turn
Spring-loaded Quarter turn are latches in the gallery to secure carts.
57
Standard Carriers
Carriers are placed in the galley by catering. They are used to stow service items.
58
Standard Carts
Carts are placed in the galley by catering. They are used to stow service items.
59
Three-tier Cart
This car is used in UPB, UB and UF to present and deliver service items to customers. It provides an efficient and visually appealing delivery to our customer.
60
Trash Can Liner
Must ensure each trashcan cart is lined with a trashcan liner, before placing anything inside the trashcan
61
Trash Cart
Trash carts are stowed in galleys.
62
UPB Headrest Cover
The head covers are placed on the headrest in UPB by our cleaning team.
63
UPB Amenity Kit
United Polaris Amenity Kit.
64
UPB Duvet
United Polaris Dubet covers.
65
Warming Ovens
Warming ovens are located in the galleys of specific aircraft. They are used to warm up breads and croissants.
66
Water Spigot
Water faucet in galley. Provides hot or cold potable water.

United Airlines Training (12 decks)

Brainscape helps you reach your goals faster, through stronger study habits.
© 2025 Bold Learning Solutions. Terms and Conditions